By Rocco Clayfield, trading as GoldPaid; the business incorporated as GOLDPAID LTD (company 17382540) on 5 August 2026 · Published · updated
Got the piece in front of you? Get a figure for it
Send a photo of the piece and any stamp on WhatsApp. We will reply with a rough estimate for it. No obligation, and nothing needs posting.
No WhatsApp? Call 07944 014111, 8am to 9pm.
Not sure what the mark says? Use the hallmark lookup. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Why "broken" does not change the gold
A chain breaking does not remove gold from it. The same atoms are still there; they are just in two pieces. Any buyer pricing the metal content (XRF-confirmed purity, measured weight, the day’s market price) ends up with the same figure whether the chain is one piece or several. There is no "condition deduction" in a metal-content valuation. The service page for selling broken chains covers the label, the timings and the paperwork, and selling gold jewellery by post covers every other kind of piece.
Why repair almost never makes sense
A jeweller’s repair on a chain costs time and a small amount of solder. The solder added is usually a lower carat than the body of the chain. If your plan is to sell, paying for a repair only reduces the net proceeds and may slightly dilute the assay. Send it as it broke.
What about lone earrings and bent rings?
Exactly the same logic. Single earrings, bent rings, snapped clasps and damaged catches are all bought for their gold content. The only thing the buyer needs is the metal itself; the form it is in does not affect the offer.
How to send it
- Tuck small broken pieces into a sealed bag inside a padded envelope.
- Request a free Royal Mail Special Delivery label.
- Post at a counter and keep the receipt.
- Receive a written valuation by return.