Who runs GoldPaid
GoldPaid is run by Rocco Clayfield, the founder and sole director of GOLDPAID LTD. He answers the phone and the WhatsApp line himself on 07944 014111, 8am to 9pm, 7 days a week. There is no call centre and no branch network, so one named person is accountable when something goes wrong. Read his story on the meet the founder page, or the company facts and contact details in Rocco’s profile.
A new company, and what you can check
GOLDPAID LTD was incorporated on 5 August 2026, so its Companies House record is short and its first accounts are not yet due. GoldPaid does not claim years of trading, awards or trade-body memberships. What it offers instead is a record you can check before you post anything:
- Companies House. GOLDPAID LTD: the company, its director and its registered office.
- Data protection register. ICO registration ZC214216 is held by Rocco Clayfield personally, as data controller, with GoldPaid as a trading name. It is not held by GOLDPAID LTD.
- Reviews. Collected and hosted by Trustpilot. GoldPaid cannot edit or remove them, and displays the Trustpilot rating with the date it was checked. Visit Trustpilot for the latest score and customer reviews.
- The rules you sell under. The terms and conditions, the complaints procedure and how this site is written and checked.
- A question first. Ask anything on WhatsApp or by phone on 07944 014111 before you send a single item.
GoldPaid facts
| Fact | Detail |
|---|---|
| Company | GOLDPAID LTD, registered in England and Wales, incorporated on 5 August 2026 |
| Director | Rocco Clayfield, founder and sole director |
| Office | Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. Parcels are signed for, opened and tested here. It is not a shop and does not take visitors or drop-offs |
| Registered office | 179 Whiteladies Road, Clifton, Bristol BS8 2AG, as recorded at Companies House |
| What we buy | Scrap and broken gold, gold jewellery, inherited and probate jewellery, and silver. Coins, bullion, watches and diamond jewellery are assessed too |
| Not bought from the public | Bulk costume jewellery, which GoldPaid buys only from charities |
| How it starts | Photos and questions on WhatsApp, 07944 014111. Nothing is posted until you ask for a label |
| Label | Free prepaid Royal Mail Special Delivery Guaranteed label, tracked and signed for, usually sent within 30 minutes (8am to 9pm) |
| Testing | Every item weighed and XRF-tested in house |
| Offer | Dated and itemised: purity, weight, the per-gram rate and the figure for each piece. It holds for a limited time and is re-run at the day’s rate if it lapses |
| Valuation | Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. The margin is inside the figure, and every item is priced in the written offer. |
| Payment | Bank transfer only, never cash. We aim to pay by Faster Payments within one working hour of acceptance |
| If you decline | Everything comes back free by Royal Mail Special Delivery. You can accept part of a parcel and decline the rest |
| Fees | None for the label, the valuation or a return |
| Postal cover | Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. |
| Identity | A photo of a UK passport or driving licence from every seller, whatever the parcel is worth |
| Contact | Phone and WhatsApp 07944 014111, 8am to 9pm, 7 days a week. Email goldpaiduk@gmail.com |
| Data protection | ICO registration ZC214216, held by Rocco Clayfield personally as data controller, trading as GoldPaid. It is not held by GOLDPAID LTD |
| Reviews | Hosted by Trustpilot. Our displayed rating includes the date it was checked |
| Not connected with | Any investment, deposit or payout scheme using the name Goldpaid, including goldpaid.sbs |
How GoldPaid works
- Ask first. Send a photo on WhatsApp and ask anything. Nothing leaves your hands until you ask for a label.
- Opened and tested in Bristol. Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested. You get a written, itemised breakdown before you decide anything.
- Honest about limits. If something is worth more to a specialist than to us, we say so.
Our testing and valuation method sets out the checks behind an offer. It is GoldPaid’s own procedure, not an independent certification. The method notes and reference guides explain the approach and link to further reading.
Questions about our information
The editorial policy explains who checks our pages and how to request a correction. For practical reference material, use the guides and checklists. Journalists can find contact details on the press page and see the subjects we can discuss on commentary for journalists.
Not an investment scheme
GoldPaid buys gold, silver, platinum and palladium items outright and pays for them by bank transfer. It never takes deposits, never asks anyone to invest money and never offers returns or payouts. GOLDPAID LTD is not connected with any investment or payout scheme using the name Goldpaid, including the website goldpaid.sbs. If a message or website asks you to invest with “Goldpaid”, it is not from this company.
Money laundering rules and identity checks
GoldPaid pays by bank transfer only and handles no cash, so it is not supervised for anti-money-laundering purposes. As its own practice, not a legal obligation, it asks every seller for photo ID and for confirmation that the items are theirs to sell. The detail, with sources, is on payments, cash and money laundering rules.
Common questions
Is GoldPaid a shop I can visit?
No. GoldPaid buys by post across the UK with a free prepaid Royal Mail label. It works from an office in Bristol, where parcels are signed for, opened and tested, but the office is not open to customers and does not take drop-offs.
Who runs GoldPaid?
Rocco Clayfield, the founder and sole director of GOLDPAID LTD. He answers the phone and WhatsApp himself. The meet the founder page says why he set it up this way.
When was GoldPaid founded?
GOLDPAID LTD was incorporated in England and Wales on 5 August 2026. It is a new company, and the Companies House record shows its director and registered office.
Is GoldPaid connected with goldpaid.sbs or an investment scheme?
No. GoldPaid never takes deposits or investments and never offers returns. It buys gold, silver, platinum and palladium items outright and pays by bank transfer. It has no connection with goldpaid.sbs or any other scheme using the name Goldpaid.
Who is the data controller for my personal information?
ICO registration ZC214216 is held by Rocco Clayfield personally, as data controller, with GoldPaid as a trading name. It is not held by GOLDPAID LTD. How your information is used is set out in the privacy policy.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.