Press enquiries

Press enquiries and reference guides

Read our reviews on TrustpilotFree Special Delivery label, usually within 30 minutesWe aim to pay within one working hour of acceptancePurity tested in-house by X-ray (XRF)Free return if you say no

Comment, method notes and reference guides for journalists and trade press. Rocco Clayfield, founder of GoldPaid, is available for comment on hallmarks, UK gold and silver prices, XRF testing and selling inherited jewellery by post. Email goldpaiduk@gmail.com or message 07944 014111, 8am to 9pm, 7 days a week.

Press enquiries

Rocco Clayfield, founder of GoldPaid, can comment on UK gold and silver prices, hallmarks, XRF testing and selling safely by post. GoldPaid’s guides may be quoted with a link to the page quoted.

Email goldpaiduk@gmail.com or message 07944 014111 on WhatsApp, 8am to 9pm, 7 days a week. Put your deadline in the first message.

Company facts you can check

  • GOLDPAID LTD, registered in England and Wales, incorporated 5 August 2026. The company record is public at Companies House.
  • Founder and sole director: Rocco Clayfield.
  • Registered office: 179 Whiteladies Road, Clifton, Bristol BS8 2AG. GoldPaid works from a staffed office at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. It is not a shop.
  • A UK-wide postal gold and silver buyer: questions and photos on WhatsApp first, a free prepaid Royal Mail Special Delivery label, XRF testing in house, a written offer, payment by bank transfer only if the offer is accepted.

Reference guides and method notes

Common questions

How fast can GoldPaid provide expert commentary for journalists?

Press requests are answered between 8am and 9pm, seven days a week. Put your deadline in the first message and you will get a straight answer on whether it can be met.

Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.

Get a free Royal Mail label by email

Free, and it commits you to nothing. We test your items when they arrive and send a written offer; anything you decline comes back free.

What are you sending?

About a minute

What are you sending? Tap any that fit.
Roughly what is it worth?

Helps us pick the right postal option. Skip if unsure.

How should the label arrive?

Show it at any Post Office counter and they print the label.

Your details for the label

Last step

Your label is sent here, usually within 30 minutes (8am to 9pm, every day).

Your address prints on the label, and anything you decline comes back to it. UK addresses only.

Only used if your email bounces.
  • Free. No obligation to sell after you see the written offer.
  • Anything you decline comes back by Royal Mail Special Delivery at our cost.
  • Before we pay, we ask every seller for a photo of their passport or driving licence, to check identity and ownership.

Rather ask a question or send a photo first? Message us on WhatsApp.

GOLDPAID LTD · 07944 014111

Prepaid label, free tracked return

Message us before you post anything

WhatsApp a clear photo and any question you have. Nothing is posted until you say so, and if you decline the written offer your items come back free and tracked.

Free prepaid label, usually sent within 30 minutes during working hours. Free tracked return if you decline. We aim to pay by Faster Payments within one working hour of acceptance.