Rated Excellent, 4.8 out of 5 on Trustpilot, checked 4 October 2026.
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Independent Trustpilot reviews
GoldPaid’s reviews are collected and hosted by Trustpilot, not by GoldPaid. We cannot edit them, reorder them or take one down, and we do not publish a review count or copy customer reviews onto this site. Our displayed Trustpilot rating includes the date it was checked.
Read how we handle reviews for our approach to invitations, feedback and the rating shown on this site.
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How a figure is reached
Worked examples of how a figure is reached are on the worked examples page: what the assay establishes, what the scales establish, how the market value of the metal is applied, and what the arithmetic comes to. They are not records of real sales.
Our testing and valuation method explains the checks behind an offer. It is GoldPaid’s own written procedure, not an independent certification.
Ask first. No obligation, no commitment
The first step is a question, not a parcel. Send a photo on WhatsApp or call us. We give you a rough estimate where possible on what you have and explain exactly how the process works for your specific items. There is no charge and no obligation, and nothing leaves your hands until you are satisfied with the answers and decide to post.
Other ways to check GoldPaid before you post
GOLDPAID LTD was incorporated on 5 August 2026, so the Companies House record is short. Who runs the company, and the checks you can make, are on about GoldPaid and the founder’s page. The process itself is set out here:
- How it works, the full four-step process
- How we value gold, XRF, weight, live market rate
- XRF testing explained, how items are assessed
- What happens if I decline, the free tracked return
- Is it safe to post gold?, Royal Mail Special Delivery and how to judge any buyer
- Postage and cover, what the £2,500 cover level means in practice
- Complaints procedure, what happens and by when if something goes wrong
- Editorial policy, how pages on this site are written and checked
The valuation, in plain terms
Every offer is built from three measurable facts: confirmed purity, accurate weight, and the live precious-metal market for that purity on the day we assess your items.
- XRF assay confirms purity. X-ray fluorescence spectrometry measures the metal composition of every item to high accuracy. It is non-destructive. Nothing is scratched, filed or acid-tested.
- Weighing. Each item is weighed to 0.01 of a gram. Mixed lots are separated by carat first, so 9ct never gets paid at an 18ct rate or vice versa.
- The live market. Your offer is set against the live precious-metal market for the confirmed purity on the day we assess the items, with our margin already inside the figure. Nothing further is deducted.
- Written breakdown. You receive an itemised offer showing each item, its confirmed purity and weight, the rate used and the figure. Nothing is hidden.
The decline promise. Your offer is not a commitment
If you decline the written offer, everything you sent is returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee for declining, no admin charge, and no follow-up pressure. That is the whole point of seeing the written breakdown before deciding anything.
Common questions
Where can I read GoldPaid’s reviews?
GoldPaid’s reviews are collected and hosted independently by Trustpilot at https://uk.trustpilot.com/review/goldpaid.co.uk. GoldPaid cannot edit, reorder or remove them. We display the Trustpilot rating with the date it was checked. Visit Trustpilot for the latest score and customer reviews.
How can I judge GoldPaid before sending gold?
Test the service before committing. Send a photo on WhatsApp and ask any question you like, about the XRF assay, the postal cover, the valuation method, or the free return process if you decline.
Is GoldPaid a legitimate company?
GoldPaid is the trading name of GOLDPAID LTD, a private limited company registered in England and Wales, incorporated on 5 August 2026, with Rocco Clayfield as its director. The record is public at Companies House. GoldPaid is a new company, so check the record, read the Trustpilot profile and ask questions on WhatsApp before posting anything. GoldPaid is not connected with goldpaid.sbs or any investment scheme.
What if I decline the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee for declining and no follow-up pressure.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.