Ask first. No obligation, no commitment
The first step is a question, not a parcel. Send a photo on WhatsApp or call us. We give you an honest, quick indicative figure on what you have and explain exactly how the process works for your specific items. There is no charge and no obligation, and nothing leaves your hands until you are satisfied with the answers and decide to post.
How GoldPaid is built to be judged on the process, not the reviews
In a trust-led category, fabricated reviews are not a soft risk. They are a credibility collapse waiting to happen, and they are exactly the kind of thing GoldPaid was set up to avoid. The thinking behind that is in the founder’s honest note. In the meantime, the whole process is documented across this site so you can assess GoldPaid on its merits rather than on testimonials.
- How it works, the full four-step process
- How we value gold, XRF, weight, live market rate
- XRF testing explained, how items are assessed
- What happens if I decline, the free tracked return
- Is it safe to post gold?, Royal Mail Special Delivery and how to judge any buyer
- Postage and insurance, what the £2,500 cover means in practice
The valuation, in plain terms
Every offer is built from three measurable facts: confirmed purity, accurate weight, and the live precious-metal market rate on the day we assess your items. There is no guesswork and no eyeballing.
- XRF assay confirms purity. X-ray fluorescence spectrometry measures the metal composition of every item to high accuracy. It is non-destructive. Nothing is scratched, filed or acid-tested.
- Calibrated weighing. Each item is weighed on calibrated scales to 0.01 of a gram. Mixed lots are separated by carat first, so 9ct never gets paid at an 18ct rate or vice versa.
- Live market rate. Your offer is priced against the live gold or silver spot price on the day we assess the items, not last week’s rate.
- Written breakdown. You receive an itemised offer showing each item, its confirmed purity and weight, the rate used and the figure. Nothing is hidden.
The decline promise. Your offer is not a commitment
If you decline the written offer, everything you sent is returned to you free of charge by tracked, signed-for Royal Mail post. There is no fee for declining, no admin charge, and no follow-up pressure. That is the whole point of seeing the written breakdown before deciding anything.
Common questions
Why are there no customer reviews here?
GoldPaid is a growing service. Rather than publish review cards or a star rating that cannot be independently verified, this page is honest: genuine, unedited customer feedback will be published here as it comes in. Until then, there is nothing to show, and we would rather say so plainly than invent social proof.
How can I judge GoldPaid without reviews?
Test the service before committing. Send a photo on WhatsApp and ask any question you like, about the XRF assay, the postal cover, the valuation method, the return process if you decline. How a business answers before you have committed to anything tells you most of what you need to know.
Is there independent verification of the company?
Yes. GoldPaid is a registered UK business and the full company details, complaints procedure and legal terms are all published on this site. The founder is named and accountable. We are listed in the standard UK business registers and can confirm those details on request.
What if I see a review of GoldPaid elsewhere?
Treat any review you see anywhere with the same scepticism you should apply to any review online. If you find a piece of feedback you would like us to corroborate, message us. We will tell you honestly whether the customer is one of ours and whether we recognise the experience described.
How will reviews be published when they are added?
Genuine, unedited customer feedback will appear here with the date and a first-name-and-initial attribution, after the customer has opted in. We will not edit a review for flattery. We will not curate negative ones out. AggregateRating schema will be added only once there is a real corpus to back it.