UK-Wide Postal Service

Sell gold by post, anywhere in the UK

Rated Excellent, 4.8 out of 5 on Trustpilot, checked 4 October 2026.

Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.

No shop visit. No pressure. Ask your questions first, send photos on WhatsApp, post with a free prepaid Royal Mail Special Delivery label when you are ready, and decide only after you have seen a written offer.

Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.

Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
How does selling gold by post work, and what will I be paid?Send photos on WhatsApp to 07944 014111, then post your gold with a free prepaid Royal Mail Special Delivery label. Each piece is weighed and XRF-tested, and you get a written offer that reflects the weight and purity we measure and the live precious-metal market on the day. We aim to pay within one working hour of your acceptance; decline and everything comes back free.

Please send us photos on WhatsApp, and we will help you.

Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.

We arrange postage with you after our conversation.

Before you post

The questions people ask before they send anything, answered here rather than at the end of the page.

Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.

Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.

Tangled gold chains and thin gold rings on a slate slab

What decides your offer

Three things set the figure and nothing else: the weight of each piece, the purity our XRF assay confirms, and the live precious-metal market on the day. Condition does not change the metal, so a broken 9ct chain, an 18ct wedding band and a 22ct bangle are each valued the same way, on the gold they hold.

For a rough estimate before you post anything, send a photo on WhatsApp; for the method in full, see how we value gold.

How selling gold by post works

  1. Ask first. Send photos on WhatsApp or call 07944 014111, 8am to 9pm, seven days a week. You get a rough figure and straight answers before anything is posted.
  2. Get the label. We email a free Royal Mail Special Delivery Guaranteed label, usually within 30 minutes between 8am and 9pm. No printer? Ask for a QR code and the Post Office counter prints it.
  3. Post it. Wrap each piece in tissue or a small bag, put them in any padded envelope, hand it over the counter and keep the receipt.
  4. We test and write it up. Your parcel is signed for on arrival and opened at our Bristol office, where each piece is weighed and XRF-tested. The written offer lists every piece with its weight, purity, rate and figure, usually on the working day it arrives.
  5. You decide. Accept all or part of it and we aim to pay by Faster Payments within one working hour of your acceptance. Decline and everything comes back by Royal Mail Special Delivery at our cost.

No shop, no appointment and no printer needed. The label, the written offer and the way we value are the same from every UK address, and each county page lists the towns it covers: find your area.

What it costs, and what happens if you say no

Nothing. The label, the XRF test, the written offer and the return if you decline are free, and nothing is taken off on top: our margin is already inside the figure.

Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If your gold may be worth more, message us first and we split it across more than one prepaid label at no charge.

The written offer is dated and holds for a limited time, because gold prices move. If it lapses before you reply, it is re-run at the day’s rate, and nobody chases you. You can accept part of a parcel and take the rest back. Decline everything and it comes back by Royal Mail Special Delivery at our cost. What happens if you decline.

Who you are posting to

  • GOLDPAID LTD, registered in England and Wales on 5 August 2026. The record is public at Companies House.
  • Run by its founder, Rocco Clayfield, who answers 07944 014111 and the WhatsApp line himself.
  • Parcels are signed for and opened at our Bristol office. It is an office, not a shop: there is no counter and no walk-in service.
  • A young business, so check the process rather than a trading history: the XRF reading and weight of every piece, and a sum you can work out again yourself.
  • Read what sellers say on Trustpilot.

What you see before you decide

GoldPaid makes no price-beating claims. You get the XRF reading, the weight and the figure for every piece in writing, and you decide at home.

Common questions

What if I think the offer is too low?

Decline it and everything comes back free by Special Delivery. Before you do, check the sum: every piece is listed with its weight, its XRF purity and the rate applied, so you can compare it line by line with another buyer’s written figure for the same weights.

What happens if Royal Mail loses my parcel?

Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. While the parcel is travelling to us it remains yours, so a claim for a lost parcel is made to Royal Mail by you, the sender, using your Post Office receipt, as our terms set out. GoldPaid’s normal process is sender-led, with our help and records, even when we paid for the label. Tell us straight away: we check the tracking with you, supply the label and consignment details, and help you make the claim. What happens if Royal Mail loses a parcel.

Can I take a piece back after I have posted it?

Yes. Tell us before you accept and we return it with the rest of the parcel, or alongside payment if you accept the others. There is no fee for splitting a parcel.

Why not sell to a jeweller or pawnbroker?

A counter pays on the spot, and a pawnbroker lets you buy the piece back later, which suits some people. You get a rough estimate from a photo before you post and the whole sum in writing before you decide, so ask the counter for its figure on the same weight and carat and compare. If theirs is higher, take it.

How accurate is the XRF test?

A jewellery-trade XRF analyser reports gold content to about ±0.1 to ±0.5 per cent absolute, enough to tell 9ct from 10ct and 18ct from 22ct. XRF reads the surface, so plated pieces are also checked against weight, wear points and hallmarks. Nothing is scratched, filed or acid-tested. XRF testing explained.

Is selling gold online the same as selling by post?

With GoldPaid, yes. "Selling gold online" can mean two different things: listing a piece on a marketplace such as eBay or Vinted, where a private buyer pays and you deal with fees, postage and any dispute, or posting it to a buyer who values the metal and pays you directly. GoldPaid is the second kind. You start online, by sending photos on WhatsApp or calling us, the gold travels by Royal Mail Special Delivery, and the offer and payment happen online, with no webcam or video call. There are no home visits: anyone offering to collect gold at your door is not us. The comparisons are set out in eBay, Vinted and Facebook Marketplace versus a postal buyer and selling online versus a local jeweller.

Do you pay cash?

No. GoldPaid pays by bank transfer only, never in cash. We aim to pay by Faster Payments within one working hour of your acceptance. How we pay.

Do I need to clean, sort or repair anything?

No. Gold is priced on its metal, so cleaning and repairs change nothing, and pieces are sorted by carat and weighed one by one here. Wrap each item so nothing rubs, and keep a list or a photo of what you send.

Who am I sending it to, and why do you need my ID?

GOLDPAID LTD, run by its founder Rocco Clayfield; labels are addressed to our Bristol office and there is no shop or counter. Every seller sends a photo of UK photo ID, a passport or driving licence, whatever the parcel is worth, and we only buy from people aged 18 or over. We check the name on the label against the bank account. Why we check.

Is selling gold by post safe in the UK?

It is safe when four things are true, and you can check all four before posting. The buyer is a registered company at a published address (GOLDPAID LTD, 17382540, Bristol BS8 2AG). The label is Royal Mail Special Delivery Guaranteed, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. You receive a written, itemised offer before any decision. And if you decline, the parcel comes back at the buyer’s cost. GoldPaid does all four.

Can I sell gold without a hallmark in the UK?

Yes. A hallmark is a legal requirement for a trader selling gold as gold; it is not a requirement for you to sell it. Unmarked, worn, foreign-marked and import-marked pieces are XRF-tested like everything else and paid on what the test shows. If the test shows the piece is plated or rolled, it is listed on the offer at nothing and returned free. See the full guide: sell gold jewellery without hallmarks by post.

Can I sell gold anonymously?

No, and you should be wary of any buyer who says yes. UK money-laundering rules mean a precious-metals buyer must know who it is paying. GoldPaid asks for a photograph of UK photo ID on every sale and pays only to a bank account in that name. Your details are used for that check and for nothing else.

Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.

What we buy, and what we pay nothing for

Who this is for. Anyone in the UK selling gold in any carat or condition: broken chains, single earrings, rings, bangles, coins, unmarked and mixed lots, plus sterling silver and pieces from an estate (see probate and inheritance). If most of it is broken or unmarked, selling scrap gold goes into more detail; for chains, rings and earrings see selling gold jewellery.

What we pay nothing for. Gold-plated, gold-filled and rolled-gold items, costume jewellery and silver plate such as EPNS: none of them holds metal a refiner can recover. Any such pieces in your parcel are listed at nil on the written valuation and returned free of charge by tracked post, whether you accept the offer on the rest or decline it. Anything whose ownership is not clear cannot be bought at all. The full list, and where those items can go instead, is on what we don’t buy.

Stones and non-metal parts. Stones are not paid as gold. They stay in the setting unless you ask for them back before you post, and small accent stones often cannot come out whole. The written stones policy sets out the options. Nothing is unset or melted before you accept.

ID and ownership checks. Every seller sends a photograph of UK photo ID, a passport or a driving licence, whatever the parcel is worth. We check the name and address on the Royal Mail label against the name on the bank account, and ask you to confirm that the items are yours to sell. GoldPaid only buys from sellers aged 18 or over. Why we check, and what the law does and does not require, is set out on payments, cash and money-laundering rules.

Posting the parcel: packing, the Post Office, tracking

  1. Pack it small and plain. A padded envelope or a small box is enough. Wrap each piece in tissue or a freezer bag so chains do not knot, and put any note inside the parcel, never on the outside. Nothing on the wrapping should say what is inside.
  2. Attach the label, or bring the QR code. The prepaid Royal Mail Special Delivery label arrives by email. Print it and fix it flat to the front, or show the QR code at the counter and the Post Office prints it for you.
  3. Hand it in over the counter. Use a Post Office counter rather than a post box, so you leave with a receipt carrying the tracking number. That receipt is your proof of posting: keep it until your items are paid for or back with you.
  4. Follow the tracking. The receipt number tracks the parcel on the Royal Mail website from the counter to the signature at our Bristol office. Each item is then weighed and XRF-tested, and the written offer usually reaches you on the working day the parcel arrives.

Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. Gold worth more than that is sent as two or more parcels, each on its own prepaid label, so each stays within the cover available for it: tell us roughly what you have before you post and we issue the labels and say how to divide the pieces.

Post or counter: what is different

A counter pays on the spot, and a pawnbroker lets you buy the piece back later. By post you get a rough estimate before you send anything, and the whole sum in writing before you decide.

GoldPaid by postAt a counter
How value is setWeight and purity we measure, and the live market, in writingQuoted on the day
TestingXRF reading on every piece, in writingVaries: acid test or visual check
DecidingAt home, with the written offerAt the counter
If you say noFree return by Special DeliveryYou take it home
PaymentFaster Payments; we aim to pay within one working hour of acceptanceOn the spot

Ask a counter for its figure on the same weight and carat and compare it with ours. Postal versus high street has the longer comparison.

Speak to us before you post

Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.

Start with a question, not a commitment

Get a rough estimate, then decide

Send a photo on WhatsApp and ask anything. When you are ready, the prepaid label is free, and so is the return if you decline the written offer.

We give rough estimates where possible; your final offer follows inspection. We arrange postage with you after our conversation.

No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.