Who this is for. Anyone in the UK selling gold in any carat or condition: broken chains, single earrings, rings, bangles, coins, unmarked and mixed lots, plus sterling silver and pieces from an estate (see probate and inheritance). If most of it is broken or unmarked, selling scrap gold goes into more detail; for chains, rings and earrings see selling gold jewellery.
What we pay nothing for. Gold-plated, gold-filled and rolled-gold items, costume jewellery and silver plate such as EPNS: none of them holds metal a refiner can recover. Any such pieces in your parcel are listed at nil on the written valuation and returned free of charge by tracked post, whether you accept the offer on the rest or decline it. Anything whose ownership is not clear cannot be bought at all. The full list, and where those items can go instead, is on what we don’t buy.
Stones and non-metal parts. Stones are not paid as gold. They stay in the setting unless you ask for them back before you post, and small accent stones often cannot come out whole. The written stones policy sets out the options. Nothing is unset or melted before you accept.
ID and ownership checks. Every seller sends a photograph of UK photo ID, a passport or a driving licence, whatever the parcel is worth. We check the name and address on the Royal Mail label against the name on the bank account, and ask you to confirm that the items are yours to sell. GoldPaid only buys from sellers aged 18 or over. Why we check, and what the law does and does not require, is set out on payments, cash and money-laundering rules.