Before you post

What We Don’t Buy, and What to Do With It Instead

Read our reviews on TrustpilotFree Special Delivery label, usually within 30 minutesWe aim to pay within one working hour of acceptancePurity tested in-house by X-ray (XRF)Free return if you say no

An honest list of what GoldPaid declines and why, how to check your own items before posting, and where each declined category can genuinely go instead.

What do gold buyers not accept?Gold-plated, gold-filled and rolled-gold items, costume jewellery, silver plate such as EPNS, and anything whose ownership is not clear. The common thread is a precious-metal layer measured in microns that no refiner can recover economically, so GoldPaid declines those items rather than offering a token figure. Declined is not the same as worthless: signed designer costume pieces and good silver-plated canteens often sell better at auction.

The list, straight up

This page exists to save you a wasted trip to the Post Office. GoldPaid buys gold, silver, platinum and palladium in almost any form and condition, along with diamonds, watches, coins, medals, medallions and stamps. The categories below are the ones we decline, with the honest reason each time.

  • Gold-plated, gold-filled and rolled gold. A thin layer of gold over a brass, copper or steel core. The layer is measured in microns and cannot be recovered economically by any refiner, so no scrap buyer can pay a meaningful figure for it.
  • Costume jewellery. No precious-metal content at all: base metal, glass, resin, paste stones. GoldPaid pays nothing for it as precious metal, whether it is one piece or a bag from your own jewellery box: it is listed at nil and returned free with the rest of your parcel. (Bulk costume jewellery is bought only from charity shops, through GoldPaid’s charity service, never from individual sellers.) Any real gold or silver hiding among it is found by XRF and paid on its own line.
  • Silver plate. EPNS, A1, "silver on copper", hotel plate and most unmarked canteens. As with gold plate, the silver layer is too thin to refine. Sterling (925) and Britannia (958) silver are different, and we buy those readily.
  • Anything without clear ownership. We ask about provenance as a matter of routine, particularly on church silver, medals, memorial pieces and estate items, and we cannot buy anything where the right to sell is not clear.
  • Elephant ivory, tortoiseshell and other CITES Annex A materials. The Ivory Act 2018, in force from 6 June 2022, makes it an offence to deal in most elephant ivory, and CITES Annex A restricts trade in tortoiseshell, rhino horn and other protected materials. The exemptions (for example an item made before 3 March 1947 with less than 10% ivory by volume, or a musical instrument made before 1975 with less than 20%) need the item registered or certified first, and GoldPaid does not handle them. If a piece contains ivory or tortoiseshell, do not post it: read the GOV.UK guidance on dealing in ivory and speak to a specialist auction house.

How to check before you post

Most plated and costume pieces identify themselves if you know where to look. Check the marks first. GP, GEP and HGE mean gold-plated; RGP and "rolled gold" mean a thin layer of gold bonded over base metal; GF, 1/20 or 1/10 marks mean gold-filled; EP, EPNS, A1 and "plate" mean silver-plated. Solid precious metal carries fineness marks instead: 375, 585, 750, 916, 990 or 999 for gold; 800, 925, 958 or 999 for silver; 850, 900, 950 or 999 for platinum.

Beyond the marks: a strong pull to a magnet points to a steel core, though a failed magnet test proves nothing on its own, since many base metals are non-magnetic too. Brassy wear on high spots, edges and clasp backs shows plating wearing through. And a piece that feels light for its size is usually not solid.

No hallmark does not mean no value. Plenty of genuine gold carries no mark at all: older pieces, imports, dental gold. That is exactly what the XRF assay is for. It reads the metal that is actually there. If in doubt, send a photo on WhatsApp and we will tell you straight whether it is worth posting.

"We don’t buy it" is not the same as "it is worthless"

We decline items on one narrow test: whether they contain refinable precious metal. Plenty of things fail that test and still have genuine value to the right buyer.

  • Signed designer costume jewellery. Pieces by names such as Trifari, Miriam Haskell, Dior and Chanel sell well at auction and to specialist costume dealers, sometimes for more than a plain 9ct chain. Check the back for a signature before you assume a piece is worthless.
  • Silver-plated canteens and trays. Little scrap value, but complete canteens by good makers such as Mappin & Webb or Walker & Hall sell steadily at general auction and on eBay.
  • Vermeil. Gold-plated sterling silver, usually marked 925. The gold layer is unrecoverable, but the sterling core is real silver, so we can buy vermeil at its silver value. Worth a photo.
  • Wearable fashion jewellery. Charity shops want it, and bulk lots sell on eBay and Vinted. It does more good there than in a drawer.

Where to take what we decline

ItemWhy we decline itA better home for it
Gold-plated and gold-filled jewelleryGold layer too thin to refineCharity shop, or eBay and Vinted if wearable
Signed designer costume piecesNo precious metalAuction house or specialist costume-jewellery dealer
Silver plate (EPNS, A1)Silver layer too thin to refineGeneral auction, charity shop, house-clearance sale
Everyday costume jewelleryNo precious metalCharity shop, or bulk lots on eBay
Items without clear ownershipWe cannot buy without provenanceResolve ownership first; an executor or solicitor can advise on estate items

If something we don’t buy arrives in your parcel

Mixed parcels are normal and nothing to apologise for. Real gold, real silver, plated pieces and costume all sit in the same jewellery box, and you are not expected to separate them before posting. Sorting them is our job: every piece is XRF-assayed on arrival. Here is exactly what happens to the pieces we cannot buy:

  1. Identified, not guessed. Every item in your parcel is tested by XRF on arrival, so plated and costume pieces are confirmed rather than judged by eye.
  2. Listed on your valuation. The written offer shows them separately as no-offer items, so you can see exactly which pieces carried value and which did not.
  3. Returned free, never held or disposed of. They come back to you by tracked post at our cost, alongside payment for anything you accept an offer on, or with everything else if you decline. Nothing you send is ever kept back or thrown away.

When in doubt, send a photo before the Post Office

The whole point of the ask-first process is that you never need to guess. Send a clear photo of the piece and any marks on WhatsApp and we will tell you honestly whether it is worth posting. "No, keep it" and "try an auction house" are answers we give whenever they are the honest ones. There is no charge and no obligation either way.

Common questions

Is gold-plated jewellery worth anything to sell?

Not to a scrap-gold buyer. The gold layer is a few microns thick and cannot be recovered economically, so no honest buyer can pay a gold price for it. If the piece is signed by a known designer, or is attractive and wearable, it may still sell as costume jewellery at auction, on eBay or through a charity shop.

Will you buy costume jewellery?

Not as precious metal. Costume jewellery holds none, so single pieces, or a bag of them from your own jewellery box, have no metal value: they are listed at nil on your written valuation and returned free by tracked post, whether you accept the offer on the rest or decline it. Anything real hiding among them is found by XRF and paid on its own line. Signed designer costume jewellery is usually worth more to a specialist dealer or auction house. Bulk costume jewellery is bought by the kilo only from charity shops, through the charity service, never from individual sellers.

Do you buy silver plate such as EPNS?

No. EPNS, A1 and "silver on copper" pieces carry a silver layer too thin to refine. Sterling (925) and Britannia (958) silver we buy readily. If a canteen or tray is unmarked, send a photo of any marks and we will tell you which it is.

What happens if you find items you don’t buy in my parcel?

They are identified during XRF testing, listed separately on your written valuation and returned to you free of charge by tracked post, whether you accept the offer on the rest or decline it. Nothing you send is ever held back or disposed of.

My jewellery has no hallmark. Does that mean you won’t buy it?

No. Unhallmarked solid gold and silver are common. Older pieces, imports and dental gold often carry no mark, and the XRF assay reads the true metal content regardless. A missing hallmark does not reduce the offer; the metal that is actually present sets it.

How do I know if my jewellery is worth selling at all?

Send a clear photo of the piece and any marks on WhatsApp. We give an honest steer at no charge, including "keep it" or "try an auction house" where that is the truthful answer. Offers themselves always follow inspection and depend on item weight, purity, hallmarks, stones, non-precious-metal components, condition and the live precious-metal market.

Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.

Get a free Royal Mail label by email

Free, and it commits you to nothing. We test your items when they arrive and send a written offer; anything you decline comes back free.

What are you sending?

About a minute

What are you sending? Tap any that fit.
Roughly what is it worth?

Helps us pick the right postal option. Skip if unsure.

How should the label arrive?

Show it at any Post Office counter and they print the label.

Your details for the label

Last step

Your label is sent here, usually within 30 minutes (8am to 9pm, every day).

Your address prints on the label, and anything you decline comes back to it. UK addresses only.

Only used if your email bounces.
  • Free. No obligation to sell after you see the written offer.
  • Anything you decline comes back by Royal Mail Special Delivery at our cost.
  • Before we pay, we ask every seller for a photo of their passport or driving licence, to check identity and ownership.

Rather ask a question or send a photo first? Message us on WhatsApp.

GOLDPAID LTD · 07944 014111

Ask first, post only when you are ready

Not sure? Ask before you post

Send a photo of the piece and its marks on WhatsApp. We will tell you honestly whether it is worth sending, with no charge and no obligation either way.

Free prepaid label, usually sent within 30 minutes during working hours. Free tracked return if you decline. We aim to pay by Faster Payments within one working hour of acceptance.