Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
GoldPaid buys mixed jewellery boxes by post from anywhere in the UK, and the box does not need sorting first. Drawer clearances, inherited collections, odd earrings and broken pieces can go in together. Every item is XRF-tested and weighed, gold and silver are listed line by line on the written offer, and costume jewellery is listed at nil and returned free, whether you accept the rest or not.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Will you sort and return the costume pieces?Yes. Every non-precious piece is identified, listed at nil on the written offer and returned free, with the rest of the parcel if you decline or on its own if you accept.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Short answer
A mixed jewellery box can be posted exactly as it is, and it does not need sorting first. Drawer clearances, inherited collections, odd earrings, broken pieces and costume jewellery mixed with real gold are all welcome. Every item is XRF-tested, sorted by carat, weighed on its own and shown line by line on the written offer; costume pieces are identified and returned. Free prepaid Royal Mail label in, bank transfer on acceptance.
Why a "mixed box" does not need sorting before you post it
A surprising share of the gold value sitting in UK homes is in mixed jewellery boxes rather than identifiable single pieces. A drawer cleared after a house move; a jewellery box inherited from a parent and never sorted (there is a separate guide to clearing a parent’s house if that is where you are); a collection of single earrings whose pairs have been lost over decades. The contents typically include a mix of real 9ct gold, real 18ct gold, real silver, costume jewellery, plated brass, single gemstones and the occasional surprise (a sovereign in a cufflink, a 22ct bangle at the bottom).
It is hard to tell real gold from plated by eye. The carat markings, where they exist, are tiny and worn; many pieces have no marking at all. The mixed-box postal service exists precisely for this: post the whole box, we sort it on arrival, identify which pieces are real precious metal and which are not, and value the real-metal items line by line.
How a mixed box is processed on arrival
Step one: the parcel is signed for on arrival and opened at our Bristol office. Step two: each item is passed under the XRF analyser to identify metal type, gold (and its carat), silver, platinum, palladium, or non-precious base metal. Step three: gold and silver items are sorted into carat groups (9ct, 14ct, 18ct, 22ct gold; sterling silver) and weighed by group, with any platinum or palladium kept on its own line. Step four: the written offer is built showing each gold and silver group separately with the figure and the total.
Costume pieces, gold-plated items, silver-plated items and any base-metal jewellery are identified by name on the offer and described, so you can see what was returned versus what was paid for. Stones found inside settings (loose diamonds, sapphires, garnets) are identified and noted; if any are clearly worth more than the gold value they sit in, we say so openly so you can decide whether to remove and sell separately.
Common surprises and where the real value usually sits
Two things are worth knowing before you decide what to leave out. First, small pieces are easy to underestimate by eye: a dozen single earrings can weigh more than one heavy chain, and every one of them goes on the scale. Second, we do not sort by appearance, because "costume" pieces are sometimes real and "real" pieces are sometimes costume; the XRF settles that either way.
Items worth putting in the parcel rather than leaving behind: 9ct gold charm bracelets with a dozen charms attached, 18ct signet rings inherited from a grandfather, 22ct chains tucked at the bottom under cotton wadding, gold sovereign or half-sovereign coin mounts, gold watch chains. None of these need to be identified by you before posting; the sorting happens on our side.
Packaging the box and the cover question
Pack the contents in their original box where possible, or transfer to a sturdy small cardboard carton with crumpled paper or bubble wrap to prevent movement. Each individual high-value piece (any large chain, bangle or watch) is worth wrapping individually in tissue inside the larger packing.
A mixed box can be worth anything from very little to a great deal, depending on what is in it. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post: send a photograph of the whole box laid out and a rough total weight, and a larger box can travel in more than one parcel, each with its own prepaid label.
What happens, from first message to payment
A photo and a question. Send photos of your mixed jewellery box on WhatsApp. We reply with a rough estimate and answer whatever you want to know.
A prepaid label, on request. Ask for the label when you are ready. We send a free Royal Mail Special Delivery label, tracked and signed for, or a QR code for the Post Office counter.
You post it. Any padded envelope is fine, posted whenever you choose.
We assess and write it up. Weighing and an XRF assay produce a written, itemised offer for you to read at home, usually on the working day your parcel arrives.
Your decision. Accept for payment by Faster Payments, or decline for a free, tracked, signed-for return.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
How your parcel travels
Your items travel on Royal Mail Special Delivery Guaranteed, fully tracked and signed for on delivery. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If your items may be worth more, message us first and we can split them across more than one prepaid label at no charge. See postage and cover for the full picture. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
Declining, made simple
A quick message is all it takes to decline, and you do not need to give a reason. Your items are then returned free of charge on a tracked, signed-for service, with no fee and no pressure to reconsider. What happens if I decline the offer covers it fully.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
Being paid
If you accept, we aim to pay by Faster Payments within one working hour of your acceptance, directly to your bank account. It is the last step, and a simple one.
Why sell to GoldPaid
GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is weighed and XRF-assayed, and every offer is itemised in writing. Postage is free and tracked both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
They are weighed and valued at the measured purity for their carat. Single earrings have the same gold content, gram for gram, as paired ones.
Will you tell me which pieces are worth most before I commit?
Yes. The written offer shows each piece (or carat group) line by line so you can see exactly where the value sits.
Can I keep some pieces and sell others from the same parcel?
Yes. On the acceptance reply, list which items you would like to keep; those come back tracked at our cost and the others are paid for at the figure offered.
Do you test silver and platinum in the same parcel?
Yes. Silver (sterling and Britannia), platinum and palladium are tested and valued alongside gold; each metal type appears on its own line.
How long does sorting a mixed box take?
The box is sorted, weighed and XRF-tested when it arrives. The written offer usually follows on the working day the parcel arrives; a very large or complex box can take until the next working day.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Message us with a clear photo of your items on WhatsApp, or call. There is no obligation at any stage and the only commitment is your decision to accept a written offer once you have seen it.