Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
Diamond rings, earrings, pendants and loose stones can be sold by post. The gold or platinum is weighed and XRF-tested, and diamonds are assessed in-house on carat weight, cut, colour and clarity, each shown as its own line on the written offer. Nothing is unset without your written instruction. Send a photo on WhatsApp first, then post with a free prepaid Royal Mail Special Delivery label.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Do you value the diamonds as well as the gold?Yes. If a piece has both precious metal and stones, both are valued, the metal by XRF assay and weight, the diamonds assessed in-house against carat, cut, colour and clarity. Your written breakdown shows each part.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
No pressure to begin with
Asking commits you to nothing. A WhatsApp message with a couple of photos of your diamond jewellery gets you a rough estimate and a straight answer to any question. Whether you post anything is your call, made later.
GoldPaid has no high-street branches. It is postal-only and UK-wide, so you never have to travel.
What you can send
Diamond engagement and dress rings
Diamond earrings, pendants and tennis bracelets
Loose diamonds and unset stones
Diamond pieces in gold, white gold or platinum settings
If a piece has both precious metal and stones, both are valued, the metal by XRF assay and weight, the diamonds assessed in-house. You do not need to have anything removed or unmounted first.
How the diamonds are assessed
Diamonds are assessed in-house against the recognised factors, carat weight, cut, colour and clarity. Unlike metal, a diamond cannot be reduced to a single live "spot" figure: condition, certification and the specifics of the stone all matter. Your written offer accounts for the metal content and the stones separately, so you can see how the figure is built.
As with coins, if a stone appears to carry value as a piece in its own right beyond what we would offer, we will tell you honestly, a specialist may sometimes be the better route, and we would rather say so.
The process, step by step
Get in touch and show us. A WhatsApp photo of your diamond jewellery is all we need to give you a rough estimate before anything is posted.
Get your free label. We send a prepaid Royal Mail Special Delivery label, fully tracked. If you have no printer, a QR code for the counter does the same job.
Send it at your own pace. Wrap it in any padded envelope and hand it in at a Post Office whenever it suits you.
See the written offer. Everything is weighed, metal is XRF-assayed and any stones are assessed separately, usually on the working day your parcel arrives. You then get an itemised breakdown showing exactly how the figure was reached.
Decide. Say yes and the money is sent by Faster Payments. Say no and your items come straight back, free and tracked.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
How is the metal in diamond jewellery valued?
The short answerThe metal is weighed separately from the stones. On eternity and tennis pieces the non-gold weight is often 40-70% of the gross: claws, settings and stones make up the rest. The stones stay in the setting unless you instruct otherwise in writing: the gold is XRF-tested and valued on its weight net of stones and non-gold components and the live precious-metal market, and each stone is assessed separately under our written stones policy. You see both figures in the quote, so metal and stones each pay for themselves.
Typical weights for diamond-set jewellery
A guide only. Claw, channel or rub-over setting, stone count, band width and whether the mount is gold or platinum all move the weight, and every offer uses the weight of your own pieces, not this table.
Style
Typical weight
Notes
Solitaire ring, 18ct setting
3–6 g
Centre stone valued separately.
Diamond eternity ring, 18ct or platinum
3–8 g
Net of stones, gold weight is often 40–60% of gross.
Tennis bracelet, 18ct setting
6–14 g
Line of stones and settings; gold weight is roughly one-third of gross.
Diamond cluster earrings, pair
2–6 g
Diamond pendant, 18ct
2–5 g
How the metal in diamond jewellery is valued
The gold is valued on its own weight, net of the stones. An 18ct solitaire ring, an 18ct tennis bracelet and a 9ct diamond cluster ring are each weighed with the stones taken out of the metal figure, and each stone that carries value is assessed in-house and shown as its own line on the written offer.
The metal figure reflects the weight and purity we measure and the live precious-metal market on the day. Send a photo on WhatsApp for a rough estimate, or see how we value gold for the full method.
What can move the figure up or down
This page shows how the metal side is priced. Stones are handled under our written policy, what happens to diamonds and gemstones, which covers certified diamonds, uncertified stones, coloured gems and lab-grown material.
Platinum and palladium settings are valued individually and shown as their own line on the written offer.
Signed pieces (Tiffany, Cartier, Van Cleef, Graff and similar) are flagged on the written offer where the design value beats scrap, and we tell you a specialist buyer will pay more.
How the offer is worked out
The offer is measured rather than assumed: confirmed purity, accurate weight, and the live precious-metal market on the day we test, with our margin already inside the figure. You read every figure in a written, itemised breakdown before you commit to anything. See how we value gold for the detail.
The precious-metal setting is weighed and XRF-assayed exactly as any other gold or platinum item. The diamonds are assessed separately in-house. Your written breakdown shows the metal value and the stone value so the offer is transparent. If a piece carries a maker, design or certification premium, that is flagged rather than absorbed.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. Your written offer applies the weight and purity we measure to the live precious-metal market, with our margin already inside the figure.
One parcel gets one written figure, itemised piece by piece. Your offer reflects the weight and purity we measure and the live precious-metal market on the day, with our margin already inside the figure, so nothing further is taken off. For coins, watches and signed or collectable pieces, send a photo on WhatsApp first and we will tell you how we would value them before you post anything.
Cover in transit
The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking and a signature on delivery. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. For higher-value items, please message us first so the parcel can be split across more than one prepaid label before it travels. Postage and cover explains it fully. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
Changing your mind is free
Declining costs you nothing. If the written offer does not suit you, say so, and your items come straight back by tracked, signed-for Royal Mail Special Delivery at our expense. No fee, no questions, no chasing. See what happens if I decline the offer for the step by step.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
Who this helps
A ring from a relationship that has ended is one of the clearest cases for selling. Inherited pieces that are not to your taste come next, along with loose stones that never went back into a setting. Keep anything sentimental. This is for the diamond jewellery you genuinely want to move on.
Payment, once you accept
When you say yes to the written offer, GoldPaid aims to pay by Faster Payments bank transfer within one working hour of your acceptance, to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Why sell by post with GoldPaid
Three differences from a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and signed for, so obtaining the valuation costs you nothing.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
No, though if you have a certificate (such as GIA or IGI), send a photo of it, as it helps. Without one, the stone is still assessed in-house. Loose stones and uncertificated diamonds are both accepted.
Should I have the diamonds removed from the setting first?
No. Send the piece intact. The metal and the stones are assessed separately without you having to unmount anything. Nothing is ever removed from a setting without your written instruction, see what happens to diamonds and gemstones for the full policy.
What if I think the offer is too low?
Decline it and your jewellery comes back, stones in place, free of charge by tracked, signed-for Royal Mail Special Delivery, with no fee and no follow-up pressure. Before you do, check the sum: the metal is listed with its weight, XRF purity and the rate applied, and each stone that carries value has its own line, so you can compare it with another buyer’s written figure.
What happens if Royal Mail loses my parcel?
Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. While the parcel is travelling to us it remains yours, so a claim for a lost parcel is made to Royal Mail by you, the sender, using your Post Office receipt. Our normal claims process is sender-led, with our assistance, even when we paid for the label. Tell us straight away and we check the tracking with you and give you the label details the claim needs. Lost parcels, step by step.
Who am I sending it to?
GOLDPAID LTD, run by its founder Rocco Clayfield. Labels are addressed to our Bristol office, and there is no shop or counter. Every seller sends a photo of UK photo ID, and we only buy from people aged 18 or over.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Send a photo on WhatsApp, ask anything, and request your free prepaid Royal Mail Special Delivery label when you are ready. No obligation, free tracked return.
