UK postal gold and silver buyer · Bristol
GoldPaid buys gold, silver, platinum, palladium and jewellery by post from anywhere in the UK. Send a photo for a rough estimate, post with a free Special Delivery label, and get a written offer once we have tested each piece. You are paid only if you accept.
Rated Excellent, 4.8 out of 5 on Trustpilot from 40 reviews, checked 4 October 2026.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
We reply 8am to 9pm, every day. Prefer to talk? Call 07944 014111.
The questions people ask before they send anything, answered here rather than at the end of the page.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
We also buy watches, as watches and not only for their metal, plus coins, medals, medallions and stamps: see how we assess watches, coins, medals and stamps.
There is no shop and no counter, so nothing depends on where you live. The same free label and the same free return apply from a village or a city: read how to sell gold by post anywhere in the UK, find every UK town and county we serve by post, or sell gold by post from London.
Royal Mail Special Delivery is a next-working-day service, and we aim to pay within one working hour of your acceptance. Nothing is committed until you accept the written offer.
Full process guide →Free, and it commits you to nothing. We test your items when they arrive and send a written offer; anything you decline comes back free.
Rather ask a question or send a photo first? Message us on WhatsApp.
GOLDPAID LTD · 07944 014111
Each item is signed for on arrival and opened at our Bristol office, where it is weighed and XRF-tested: an X-ray test that measures the gold, silver, platinum or palladium content without marking the metal. Stones and non-gold parts are not paid as gold. Your written offer is itemised, showing the purity, weight and figure for each piece. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. You see the full breakdown before you decide whether to accept.
Yes, and we prefer it. Send a photo of your items on WhatsApp, with a close-up of any hallmark, and we give you a rough estimate where we can. A photo cannot confirm gold content, hidden solder or every factor in an offer, so it is a guide, not a firm offer. If a photo is not enough, we tell you what would help or suggest a postal assessment. There is no obligation to post or to sell.
Posting gold is a routine, established process: jewellers, refiners and dealers move precious metals by Royal Mail every working day. Your parcel travels on Royal Mail Special Delivery Guaranteed, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If the lot may be worth more than £2,500, tell us first and we can split it across more than one prepaid label at no charge. Your items remain yours and travel at your risk, so if a parcel is lost the remedy is a compensation claim to Royal Mail, made by you as the sender using your Post Office receipt, even though we paid for the label. We check tracking with you and supply the label details for the claim. Use a plain padded envelope and never write "gold" on the outside.
Royal Mail Special Delivery is a next-working-day service. Your prepaid label is usually with you within 30 minutes during our hours of 8am to 9pm. Your items are XRF-tested at our Bristol office, usually on the working day they arrive, and we aim to pay by Faster Payments within one working hour of your acceptance.
Yes. We ask every seller for a photograph of UK photo ID, a passport or a driving licence, whatever the parcel is worth, and we tell you at the start rather than after your items have arrived. Because it applies to everyone, nobody need read the request as suspicion of them.
No. GoldPaid is a postal service covering the whole of the UK, so there are no branches and no shop counter. Everything is handled by WhatsApp, phone and Royal Mail Special Delivery. The address on your prepaid label is our office at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG, so please ask for a label and post your items rather than calling in.
Everything comes back to you free by Royal Mail Special Delivery, tracked and signed for. There is no fee and no follow-up calls. You can also accept part of what you sent and have the rest returned. Read what happens if you decline the offer.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Read more before you post: how it works, how we assess your gold, is it safe to post gold?, what happens if you decline the offer, how to read a gold hallmark, who founded GoldPaid and all our guides.
Sorting donated jewellery for a charity rather than selling your own? See our programme for charity shops.
WhatsApp a photo of your items and a close-up of any hallmark. We reply with a rough estimate where we can, and the free Royal Mail Special Delivery label goes out only when you ask for it.
Or call 07944 014111, 8am to 9pm, 7 days a week. No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.