Your parcel in transit
Every parcel travels on Royal Mail Special Delivery Guaranteed, fully tracked, signed for, and arranged with compensation cover of up to £2,500. Keep your proof of postage receipt; it is your evidence the parcel entered the network. The full detail is on postage and insurance, and is it safe to post gold? has a practical packing checklist.
Your items once they arrive
Your parcel is logged on arrival against the description you gave, held securely, and kept identifiable as yours throughout, items are not pooled with other sellers’ before assessment. The full chain of custody is on how we handle your parcel.
Identity, ownership and your data
As a precious-metals buyer, GoldPaid carries out proportionate identity and ownership checks in line with UK anti-money-laundering practice, which protects honest sellers. We collect only the personal information we need, and handle it as set out in the privacy policy.
Common questions
Is it safe to post gold and silver?
On a tracked, signed-for, insured service it is a routine process used by jewellers and dealers every day. The "is it safe to post gold?" page walks through the postal mechanics and how to pack safely.
How do I know my items will not be mixed up with someone else’s?
Your parcel is logged against your description on arrival and your items remain identifiable as yours throughout assessment. They are not pooled with other sellers’ items.