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Selling guide

The complete guide to selling gold by post

A plain-English walkthrough of selling gold by post in the UK, from your first question to receiving payment, with links to the detail on each step.

You stay in control

Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.

This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free insured label in, a written offer back, and a free return if you decline.

How it works

  • Ask first and send photos. Message us on WhatsApp with photos of your gold for a quick indicative figure. Ask anything; there is no charge and no obligation.
  • Request a prepaid Royal Mail label. We send a free Royal Mail Special Delivery label, tracked and signed for. No printer? We send a QR code for the Post Office counter.
  • Post it when you are ready. Use any padded envelope. There is no deadline and no pressure.
  • Receive a no-obligation valuation. Every item is weighed on calibrated scales and tested by XRF spectrometry. You get a written, itemised offer: purity, weight, the rate used and the figure.
  • Accept or decline. Accept and you are paid by bank transfer via Faster Payments. Decline and everything is returned free of charge by tracked, insured post.

Packing your items safely

Wrap each piece individually so nothing moves or scratches, use a small rigid box or padded envelope, seal every edge, and keep the packaging plain. No mention of the contents on the outside. Keep your Post Office receipt. The full checklist is on is it safe to post gold?

The valuation, in plain terms

We do not eyeball a figure. Each item is XRF-assayed for purity and weighed on calibrated scales, then valued against the live market rate, and you see the working in writing before you decide. The method is set out in full on how we value gold.

No value is guaranteed before inspection. The written offer accounts for weight, confirmed purity, hallmarks, stones, non-precious-metal components, condition and the live precious-metal market. Anything quoted elsewhere on the site is indicative only.

Getting it here safely

Your parcel is insured up to £2,500 via Royal Mail Special Delivery. We post you a Royal Mail Special Delivery Guaranteed label: tracked end to end, signed for, and arranged with that cover per parcel. If your items are worth more, the rule is simple, message us before posting and we will sort the right approach. There is more on postage and insurance.

If you decide not to sell

There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, insured post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.

Getting paid

Once you accept your written offer, payment is made by bank transfer using Faster Payments, directly to your account. No cheques to wait on, no conditions attached.

Read the detail

Common questions

What is the first step in selling gold by post?

A question, not a commitment. Message GoldPaid on WhatsApp or call, send a photo for a quick indicative figure, and request a free prepaid label only when you are ready.

Do I need to know what my gold is before selling it?

No. You do not need to identify the carat, weight or even whether something is gold, the XRF assay confirms all of that. Send a photo first if you would like a quick indicative figure.

Related pages

A photo, a quick reply, then your decision

Ready to start? Begin with a photo

Send a photo on WhatsApp, ask anything, and request your free insured Royal Mail label when you are ready. No obligation. Free tracked return if you decline.

Send a photo on WhatsApp