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Selling guide

The complete guide to selling gold by post

A plain-English walkthrough of selling gold by post in the UK, from your first question to receiving payment, with links to the detail on each step.

Start with a question, not a parcel

The first step is a conversation, not a commitment. Send a photo of your gold on WhatsApp, or call, and you will get an honest quick indicative figure and a straight answer to anything you want to ask. You decide what happens next.

Because GoldPaid works entirely by post across the UK, you do all of this from home, in your own time. No shop, no queue, and nobody watching over your shoulder while you think.

How selling works here

  • Start on WhatsApp. A couple of clear photos of your gold are enough for us to give you a quick indicative figure at no charge.
  • Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
  • Post in your own time. Any padded envelope works, and there is no deadline to meet.
  • Get a written valuation. Each item is weighed on calibrated scales and read by XRF spectrometry, and the itemised offer is sent to you in writing.
  • Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.

Packing your items safely

Wrap each piece individually so nothing moves or scratches, use a small rigid box or padded envelope, seal every edge, and keep the packaging plain. No mention of the contents on the outside. Keep your Post Office receipt. The full checklist is on is it safe to post gold?

How the offer is worked out

Three things set the offer, and all three are measured rather than assumed: confirmed purity, accurate weight, and the live market rate on assessment day. You read every figure in a written, itemised breakdown before you commit to anything. See how we value gold for the detail.

Your firm offer follows the XRF assay of your own items, and depends on weight, purity, hallmarks, stones, non-precious-metal components and condition alongside the live market. Indicative rates published elsewhere on this site are a guide, not a promise.

Getting it here safely

Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. We post you a Royal Mail Special Delivery Guaranteed label: tracked end to end, signed for, and arranged with that cover per parcel. If your items are worth more, the rule is simple, message us before posting and we will sort the right approach. There is more on postage and insurance.

If you decide not to sell

There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, insured post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.

Getting paid

Once you accept your written offer, payment is made by bank transfer using Faster Payments, directly to your account. No cheques to wait on, no conditions attached.

Read the detail

Common questions

What is the first step in selling gold by post?

A question, not a commitment. Message GoldPaid on WhatsApp or call, send a photo for a quick indicative figure, and request a free prepaid label only when you are ready.

Do I need to know what my gold is before selling it?

No. You do not need to identify the carat, weight or even whether something is gold, the XRF assay confirms all of that. Send a photo first if you would like a quick indicative figure.

Related pages

A photo, a quick reply, then your decision

Ready to start? Begin with a photo

Send a photo on WhatsApp, ask anything, and request your free insured Royal Mail label when you are ready. No obligation. Free tracked return if you decline.

Send a photo on WhatsApp