Ask first, post later
Start with a question, not a parcel. Send a photo on WhatsApp or call, and you will get a straight answer on what testing tier suits your item and what the report will cover. None of it commits you to posting anything.
This is a UK-wide postal testing service. There is no shop to visit and no counter. Wherever you live, the process is the same: ask first, then decide.
How the single-item pack differs from plating-check
The single-item pack is a full written assay of one submitted piece — the measured purity, weight, mark reading and metal shares, delivered as a PDF for the owner's records. The plating-check is the lightweight alternative when the question is only "is this plated or solid" — a shorter report, a lower price, no detailed metal share breakdown. If the plating-check comes back solid, the single-item pack is the next step up for a documented valuation.
Your 14-day cancellation right
What this pack is for
One item, one report. The pack suits anyone with a single piece they want a straight answer on, a ring inherited from a grandparent, a chain bought on holiday, a watch case with a worn or missing hallmark, a sovereign or a Krugerrand whose provenance is fuzzy, or a small bar with markings that do not look quite right.
For more than one item, the family pack at £65 (up to 5 items) is the better value. The triage WhatsApp will tell you which one fits.
What is in the report
- Item photo at high resolution, front and back, with a reference scale.
- Item ID, a short reference for the item.
- Multi-point scan trace, three or more scan points, each shown.
- Full elemental table in parts per thousand: gold, silver, copper, palladium, zinc, nickel and any trace elements present.
- Plain-English summary in one paragraph that a non-specialist can read.
- Hallmark cross-check: photo of the mark, interpretation, and how the actual composition compares to it.
- Plating screen result: pass, fail, or "consistent with solid".
- Fine-metal content, the weight of pure gold or silver the composition works out to, with no price attached.
- The not-a-hallmark disclaimer in plain English on the front page.
- A unique report number that we will confirm to a third party on request.
The process, step by step
- Start with a photo. A clear WhatsApp photo of the item is enough for us to tell you which pack fits, what the report will show, and what the price will be.
- Pay and get your label. Once you order, a free Royal Mail Special Delivery label and a QR code for the counter are emailed straight back.
- Send it in your own time. Use any padded envelope. The label stays valid until used. There is no time pressure on you.
- Tested by handheld XRF. Each item is scanned at multiple points with a Thermo Scientific Niton XL2 precious-metal analyser. The full elemental table goes into the report.
- Report inside 24 to 48 hours. A written PDF report arrives by email, and your item is dispatched back on the same day by tracked Royal Mail Special Delivery, with cover that may be available up to £2,500 depending on the postal method and cover level used.
Postal cover and safety
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used, and if a parcel may be worth more than that we split it across more than one prepaid label at no charge, each with its own tracking number and cover.
Tracking begins the moment the parcel is scanned at the Post Office counter. You receive the tracking reference straight after we issue the label, and again the moment the parcel arrives with us.
Return policy
Every item is returned by tracked, signed-for Special Delivery the same day the report is finalised. The return is included in what you have already paid. Nothing else is added at the end.
If we cannot complete a test for any reason (for example, the surface is too contaminated, or the item is a non-metallic composite), you are refunded in full and the item goes back the same day.
Testing is testing
Plenty of gold buyers will offer a "free test" if you send your item in. That is a sales tool, not a testing service. This page is the other way round: you pay for the test and the report stands on its own. Whether you sell anything afterwards is a separate decision, and one we do not get involved in unless you ask.
The full reasoning is on the testing pledge page.
What this report is, and what it is not
The report identifies the elemental composition of an item to the accuracy of the analyser. It does not replace a UK hallmark, an Assay Office fire assay, or a written valuation from a qualified valuer for insurance reinstatement purposes. We say so in plain English on the front page of every report.
If a report leaves any doubt, we will tell you what the next step would be, typically a UK Assay Office fire assay (destructive but definitive) for high-value disputes, or a written insurance valuation from a qualified independent valuer for reinstatement cover.
Who stands behind the offer
- Owner-run, with founder Rocco Clayfield personally accountable for the service
- Every item XRF-assayed, the result shown to you in writing
- Free tracked postage both ways, so a valuation carries no obligation
- Honest about its limits, including when a specialist would suit you better
- No fabricated reviews and no invented numbers, anywhere on the site
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
- Weight. Each item is weighed on calibrated scales. Stones, steel springs, non-gold clasps and cores are separated first, so you are paid on metal, not on what the piece looks like on the scales.
- Purity. Each item is tested with an XRF analyser, which reads the alloy without marking or damaging it. The hallmark tells us what the maker claimed; the XRF tells us what is actually there. We pay on the test.
- The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
- Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
- Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
Common questions
Will the report value the item for insurance?
Not by default. The £35 single-item report shows the composition and fine-metal content of the piece, which is not an insurance reinstatement valuation. If you want a reinstatement-value valuation added, the Insurance Valuation Add-on is +£25 per item.
What if my item turns out to be plated?
The report says so clearly. The multi-point scan picks up the plating signature, the report flags it on the front page, and you still get the full elemental table for the underlying alloy.
How big can the item be?
Up to the limits of Royal Mail Special Delivery (small parcels). For larger items or very high-value single pieces, ask first. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used, and if a parcel may be worth more than that we split it across more than one prepaid label at no charge, each with its own tracking number and cover.
Can I add a second item later?
Yes. If you have already paid for the single-item pack and decide to add a second item, the family pack price stands as the new total. We deduct what you have already paid and you settle the difference.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Request a prepaid Royal Mail label for your XRF test
Tell us which pack you want in the note on the first step and we will confirm the price and how to pay before anything is charged. The label is prepaid and costs you nothing, and your items are returned to you free once the report is issued. Here to sell rather than to have items tested? Testing is free as part of selling, and how it works is the page you want.
Rather ask a question or send a photo first? Message us on WhatsApp.
GOLDPAID LTD · 07944 014111