For UK charity shops in London

Charity shops in London: donated gold and silver bought by post.

Rated Excellent, 4.8 out of 5 on Trustpilot, checked 4 October 2026.

Read our reviews on TrustpilotFree Special Delivery label, usually within 30 minutesWe aim to pay within one working hour of acceptancePurity tested in-house by X-ray (XRF)Free return if you say no
Selling your own gold or silver? This page is for charity shops, and charity pricing is a separate business service. Sell your own gold and silver from London by post: send a photo for a rough estimate, or post items for assessment and a written offer.

GoldPaid buys donated gold and silver from London charity shops by post, and there is no shop to visit. Send photos on WhatsApp first, request a free prepaid Royal Mail Special Delivery label, and the charity’s registered bank account is paid by Faster Payments once the written XRF valuation is accepted.

Checked against the sources listed on this page on .

Does GoldPaid have a shop in London?No. GoldPaid is a UK-wide postal service with no branches, so there is no shop in London and no counter anywhere. The service runs entirely by post for London charity shops, using a free prepaid Royal Mail Special Delivery label, so the shop does not need to travel anywhere. The shop gets a free WhatsApp valuation before posting, a written itemised valuation on arrival, and a Faster Payment to the charity’s registered bank account once the offer is accepted.
Please send us photos on WhatsApp, and we will help you. Send us photos for a rough estimate where possible, or call us. We arrange postage with you after our conversation. Your final offer follows inspection.
Tangled gold chains and thin gold rings on a slate slab

Thames finds, old hoards and London donation bags

Greater London has its own Portable Antiquities Scheme finds officer, working from London Museum, which also runs monthly Finds Days where people bring objects in to be identified and recorded. The scheme mainly records objects over 300 years old, plus more recent pieces of local or regional interest. Mudlarks who find something historical on the Thames foreshore are expected to take it to that officer, and searching the foreshore needs a permit from the Port of London Authority.

The Cheapside Hoard shows how quickly a find can be broken up. Workmen dug it out of a cellar in 1912 and sold items to a pawnshop owner who often paid labourers cash for finds from building sites. Most of it is now in the Museum of London.

So when a bag holds muddy, corroded or clearly excavated pieces, keep them together, leave them uncleaned and write down anything the donor said about where they came from. The Treasure Act code says a person other than the finder who holds a possible piece of unreported treasure must report it as well, so contact the finds officer before anything is priced.

How it works for a charity shop in London

GoldPaid is a UK-wide postal gold and silver buying service. The charity service is open to London charity shops, head offices in Greater London, and charity-retail teams across London postcodes, and it runs entirely by post. There is no London shopfront to travel to, and no cash changes hands at the shop. Donated gold, silver, watches, coins, mixed jewellery, costume jewellery in bulk and hallmarked silverware are all valued in writing before anything is sold, and the charity’s registered bank account receives a Faster Payment once the offer is accepted. (Named-maker pottery, porcelain and vintage cameras are out of GoldPaid’s scope; the referral to auction routes is in the named-maker pottery guide and the vintage cameras guide.)

What decides your offer

Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.

  1. Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
  2. Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
  3. The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
  4. Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
  5. Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.

Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.

What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.

See a worked example on the how-we-value-gold page →

Posting from London

London’s charity shops sit across the 32 boroughs and the City of London. Royal Mail Special Delivery is next working day across all London postcodes (EC, WC, E, N, NW, SE, SW, W).

None of this commits the shop. A London shop can ask a question, send photos, or even post a parcel and still decline the written offer, with no fee and a free tracked return.

Royal Mail Special Delivery cover. Every prepaid label we send is Royal Mail Special Delivery Guaranteed, tracked end to end and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If a single parcel from a London shop is worth more than that, ask before posting and we will split it across more than one prepaid label at no charge.

The process every charity shop runs

  1. Ask before you post. WhatsApp a photo of any donated item the shop is uncertain about to 07944 014111. Rocco Clayfield (GoldPaid founder) answers, gives a rough estimate, and tells the shop whether the parcel is worth posting.
  2. Free prepaid Royal Mail label. If the shop wants to proceed, we send a free Royal Mail Special Delivery Guaranteed label, digital on WhatsApp, printable PDF by email, or a paper label by post if the shop doesn’t have a printer.
  3. Box it, drop at any Post Office. Pack the items securely. Hand the parcel over at any Post Office counter, keep the Special Delivery receipt, and the shop gets a tracking link by WhatsApp.
  4. Written XRF valuation. Every parcel is itemised on arrival. Precious metals are XRF-tested and priced against the live precious-metal market on the day. Watches and antiques are assessed individually, and each one is listed with its own figure on the written offer. Send a photo of any coins on WhatsApp first and we will tell you how we would value them before the shop posts anything.
  5. Accept or decline. Accept and the charity’s registered bank account is paid by Faster Payments; we aim to pay within one working hour of acceptance. Decline and the items come back free of charge by tracked, signed-for post. There is no restocking fee, and nobody rings to push for a yes.

What GoldPaid buys from London charity shops

We take the donation pile as it arrives at the shop. Gold of any carat (including broken chains, single earrings, dental gold, sovereigns and Krugerrands). Silver (sterling 925, hallmarked solid silverware, tea sets, cutlery canteens, candelabra, salvers, bullion). Platinum and palladium (jewellery and bullion). Costume jewellery in bulk by the kilo, no sorting required. Watches of every kind, vintage, designer, modern, broken, pocket, movement-only, parts. Coins (sovereigns, Krugerrands, Britannias, pre-1947 UK silver). Medals and militaria. (Named-maker pottery, porcelain and vintage cameras are out of GoldPaid’s scope; send a photo and we will identify them free and point you at the auction route.) The full list is on what we buy, but if a piece is not on the list, the shop should send a photo on WhatsApp and we will tell you straight.

Don’t sort the donation pile. Tangled costume jewellery, broken pieces, mixed lots and unidentified items can all go in the same parcel. Every item is XRF-tested at no cost. Because XRF reads only the top few microns of a surface it cannot by itself see through plating, so anything that could be plated is also checked against the hallmark, the weight and, where needed, a further test before it is priced. The London shop is paid for confirmed gold, silver and platinum on their own lines, for bulk costume jewellery by the kilo, and for any specialist items accepted.

How the process supports your reporting

Every payment goes to the charity’s registered bank account by Faster Payments. Never to a personal account, a shop till, a suspense account, or a volunteer. English and Welsh charities are verified at onboarding through the Charity Commission for England and Wales register. The account of record cannot be changed without a written request from the head-office contact, using the registered charity email domain. Every parcel produces a unique reference, an itemised valuation, the offer made, the offer acceptance confirmation, and the Faster Payment transaction reference. That is a clean audit trail for the finance team.

The valuation method is designed to be auditable by someone with no specialist knowledge. Precious metals are XRF-tested and priced against the live precious-metal market on the day of valuation, with both the reading and the market price shown on the report. Watches and antiques are assessed individually, and each one is listed with its own figure on the written offer. How we value gold and XRF testing explained set the method out in full. The trustee briefing is written for trustees and retail directors.

Multi-shop charities with shops in London

If a charity runs more than one shop in London or across the wider Greater London estate, we suggest a pilot: five shops, thirty days. Pick five shops across different postcode profiles, give each manager the WhatsApp number, and run for a month. At the end of thirty days the retail director and finance director review the monthly roll-up report and decide on rollout. No contract, no setup fee, no minimum volume, no exclusivity. For multi-shop charities walks through the pathway.

Free jewellery training for London charity shops

GoldPaid runs a free monthly online training session for charity retail teams, and it is open to every shop and volunteer in London. The session covers how to spot donated gold, silver, watches and hallmarks before they are underpriced. It is part of the Charity Jewellery Recovery Programme, which brings the free training and this online-and-postal valuation route together. See the free training page to register your team.

Charity shops in other cities and towns

Because it all happens by post, the same service is open to a charity shop anywhere in the UK. There are pages for Reading, Brighton and Oxford. Other England charity-shop pages on the identical postal-first process: Manchester, Middlesbrough, Milton Keynes, Newcastle upon Tyne, Norwich and Nottingham. The full list is on charity gold buying across the UK, the directory of every town GoldPaid covers.

If the charity decides not to sell

There is never any obligation to accept. If the offer is not right for the charity, decline and everything is returned free of charge by tracked, signed-for post, along with payment for anything the charity did accept from the same parcel. No restocking fee, no follow-up pressure calls. What happens if I decline the offer spells the return process out.

Indicative figures vs the firm offer

The pricing note. Any rough estimates we share on WhatsApp move with the precious-metal market. The firm offer for a London parcel is only set after XRF assay confirms the actual purity and weight of the specific items the shop sent. The written itemised report is the binding number.

Reading a town mark on London donations

London has its own assay office, one of the four still striking UK hallmarks. London’s leopard’s head has been required on silver since the statute of 1300. If a London volunteer cannot place a picture-punch, photograph it close up and send it on WhatsApp: reading it costs nothing. The full set is on UK assay office marks, and how to date a hallmark by its letter explains the year letters.

Who stands behind the offer

  • Owner-run, with founder Rocco Clayfield personally accountable for the service
  • Every item XRF-assayed, the result shown to you in writing
  • Free tracked postage both ways, so a valuation carries no obligation
  • Honest about its limits, including when a specialist would suit you better
  • No fabricated reviews and no invented numbers, anywhere on the site

Sources

  1. London Museum: Collections access and enquiries, checked 24 September 2026
  2. London Museum blog: What does a Finds Liaison Officer do?, checked 24 September 2026
  3. Wikipedia: Cheapside Hoard, checked 24 September 2026
  4. Treasure Act 1996 Code of Practice (3rd revision), DCMS on GOV.UK, checked 24 September 2026

Common questions

How does a London charity shop get started?

WhatsApp or call us on 07944 014111. If you would rather test us on one piece before sending a parcel, send a photo of it and you will get a rough estimate back, free. When you are ready, we send a free prepaid Royal Mail Special Delivery label and the shop posts the items. The written valuation follows on the working day the parcel arrives.

Is the service really free for London charity shops?

Yes, free at every step. Free WhatsApp valuation before anything is posted, free prepaid Royal Mail label, free tracked return if the charity declines the offer. The shop never pays for postage, valuation or any service fee.

Where does the money land for a London charity?

In the charity’s registered bank account, by UK Faster Payments. Never a personal account, a shop till or a volunteer. English and Welsh charities are verified at onboarding through the Charity Commission for England and Wales register. The account cannot be changed without a written request from the charity’s head-office contact.

How long does a parcel from a London shop take?

Royal Mail Special Delivery Guaranteed is next working day on most London postcodes, and parcels are normally valued on the working day they arrive. Payment goes by Faster Payments straight to the charity’s registered bank account, and we aim to pay within one working hour of acceptance.

What if the offer is not right for the London charity?

Decline and everything comes back free of charge by tracked, signed-for post, with payment for anything the charity did accept from the same parcel. Nothing is deducted for the return, and no one calls to ask the charity to reconsider.

What audit trail does the London charity receive with every parcel?

A written itemised valuation with a figure next to every piece, a written summary suitable for forwarding to head office or the board, the Faster Payment transaction reference, and a clean parcel-reference log (sending shop, date posted, date valued, date paid).

Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.

Speak to us before you post

Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.

We also buy

Gold and silver, plus watches, coins, medals, medallions & stamps.

Donated boxes hold far more than gold and silver. GoldPaid also buys watches (old and new), coins, medals, medallions and stamps that come through your shop or clearance. We value them for you free of charge and make a no-obligation offer, so the items that would otherwise sell for pennies raise real money for your cause.

  • Watches, old and new. Vintage, modern, branded and pocket watches, working or not
  • Coins. Collectable, commemorative and bullion coins, single pieces or whole collections
  • Medals. Military, service and commemorative medals and groups
  • Medallions. Gold, silver and base-metal medallions and tokens
  • Stamps. Stamp collections, albums and first-day covers

For watches, coins, medals, medallions and stamps, send a clear photo on WhatsApp first and we will tell you how we would value them before you post anything. No obligation either way, and if you decline we return everything free of charge.

Prepaid label, free tracked return

Talk to a real person before posting from London.

Send a photo on WhatsApp and Rocco Clayfield (GoldPaid founder) will tell you what the shop is holding. Then decide whether to post. There is no contract to sign and no shop to visit.

We give rough estimates where possible; your final offer follows inspection. We arrange postage with you after our conversation.

No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.