Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
Three things set what a gold parcel pays: the weight of each piece, its XRF-confirmed purity and the live precious-metal market on the day, and none of them is yours to change. What you can change is how much of your gold reaches the scale, whether pieces worth more intact are spotted before anything is melted, and whether anything is damaged on the way. The nine points below cover each one.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Should I clean my gold before I send it?No. On scrap gold it makes no difference to the offer, and on antique silver, older jewellery and coins it can reduce the value permanently by removing patina and surface detail. A wipe with a dry cloth is as far as it should ever go. If a piece might be antique, send a photo and ask before touching it.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Short answer
What a gold parcel pays comes down to three measured facts: the weight of each piece, its confirmed purity, and the live precious-metal market on the day. None of those three are yours to change. What is yours to change is how much of your gold actually reaches the scale, whether the pieces worth more intact than melted get spotted before anyone melts them, and whether anything is damaged or devalued on the way there. Those are the nine things below, in rough order of how much money each one moves.
The nine things, in order of how much they move the figure
Send it all in one parcel. Every gram counts towards the same offer and the label costs you nothing, so there is no reason to hold half of it back for a second go.
Do not clean, polish, dip or repair anything. On antique silver and on coins this is where real money is lost, and it cannot be undone afterwards.
Do not throw away the broken, single or unattractive pieces. Refining does not care what a piece looks like.
Do not sort by carat, and do not test it yourself. Filing and acid tests mark the piece permanently and settle nothing the XRF assay will not settle for free.
Include the categories people forget. Dental gold, cufflinks, pin backs, tie clips, watch cases, spectacle frames and the backs of brooches.
Say what you know. Hallmarks, boxes, papers, maker names and where a piece came from all change how it is assessed.
Hold back anything that may be worth more intact. Signed designer jewellery, named medals, rare-date coins and good antique pieces belong in a different market.
Know what is not paid as gold. Stones, base-metal clasps, watch movements and filler in hollow pieces are weight you will not be paid for.
Get the figure in writing before you decide. Weight, purity and figure shown separately, so the offer can actually be compared with another one.
Weight and carat do almost all the work
Two numbers decide most of the offer. The first is weight, taken to a hundredth of a gram. The second is carat, which is simply how much of the alloy is gold: 9ct is 37.5 per cent, 14ct is 58.5 per cent, 18ct is 75 per cent, 22ct is 91.7 per cent. Multiply the two and you have the fine-gold content, which is what an offer is built from.
It is easy to assume carat matters more than it does. Gram for gram it does. But totals are what reach your account, and weight usually wins: a heavy 9ct curb chain beats a fine 22ct pendant most days of the week. To see how a parcel is valued before posting anything, how we value gold sets out the full method.
What does not affect the figure at all is condition. A snapped chain, a bent ring, a tarnished bangle and a wedding band worn thin are worth exactly what intact pieces of the same weight and purity are worth. Nothing survives refining except the metal.
Do not clean it before you send it
This is an easy way to reduce what you are paid, and it is always done with good intentions. On plain scrap gold, cleaning changes nothing either way. A wipe with a dry cloth to shift loose dust is fine; beyond that it is wasted effort, because the assay reads the metal regardless of how the piece looks.
On anything older it is worse than wasted. Antique silver carries a fine dark tone in its recesses that dealers and collectors expect to see, and polishes and silver dips strip it out along with some of the engraved detail. A cleaned Georgian salver is worth less than the same salver left alone, and the tone takes decades to come back. Coins are harsher still: one pass with a cloth can remove most of a coin’s collector premium, and the damage stays visible under a loupe for the rest of its life. If a piece might be antique, do nothing at all and ask first. Our guide to cleaning silver before selling covers where the line sits.
The same logic covers home testing. Filing a notch, scratching a piece on a stone or dropping acid on it damages the item permanently and tells you less than a machine reading does. XRF testing is non-destructive and costs you nothing, so there is no reason to mark a piece to find out what it is.
Do not sort it, repair it, or throw any of it away
It is tempting to pre-sort a drawer into a "worth sending" pile and a "probably rubbish" pile, and the second pile is where the losses happen. Single earrings, snapped clasps, jump rings, the tangled ball of fine chain at the bottom, a signet ring with the initials worn away: all of it is weighed and assayed, and all of it adds to the same total. Sorting by carat is equally unnecessary, because mixed parcels are separated by carat at assay and each carat is itemised on the offer with its own figure.
Repairs are the other quiet cost. Having a chain soldered or a clasp replaced before selling adds a bill you will not recover, and can lower the figure slightly if the repair uses a lower-carat solder. Send it broken. Sell scrap gold sets out what counts as scrap, and how to identify real gold at home is useful if you want a sense of the pile before it goes anywhere.
What is not paid as gold, so the figure does not surprise you
Being clear about this in advance is part of getting the most for a parcel, because it stops a fair offer being mistaken for a low one. Gemstones are not gold and their weight is not paid as gold; where stones are present they stay in the setting and are assessed on their own line of the offer, and nothing is unset unless you ask for that in writing. Base-metal clasps, spring rings and safety chains are excluded. Watch movements, glass and leather are excluded. Hollow bangles and rope chains sometimes hold a filler for rigidity, and that filler is not metal you own.
Plated, rolled-gold and gold-filled items are a separate matter again. They carry a surface layer measured in microns and hold almost no recoverable gold, so we say so plainly rather than take the parcel and wait to be asked. The difference between the three is explained in gold-filled, gold-plated and vermeil compared, and a magnet, a loupe and a look at wear points on the edges will usually tell you which you are holding before you post.
The pieces you should probably not sell us
Some things are worth more as objects than as metal, and the honest thing is to say so rather than melt them quietly. Signed designer jewellery, good Georgian and Victorian pieces with maker marks intact, rare-date sovereigns and proof sets, and named medals with a documented recipient all sit in specialist markets that can pay above gold content. Send a photo of a piece like that on WhatsApp first and we will tell you how we would value it before you post anything, so you can look into the alternative route before deciding. Nothing is melted before you have accepted.
Medals, memorial and mourning jewellery, and church or chapel silver deserve particular care. A medal group is usually worth more kept together and named than broken up, and mourning pieces often carry hair, inscriptions or dates that matter to someone in the family who has not been asked yet. Where provenance could be in question, church silver especially, GoldPaid asks about ownership as a matter of course and cannot buy items without clear ownership. If items have come out of an estate there is no hurry at all; probate and inheritance covers the sensible order of doing things.
One parcel, one written offer, and photographs before it goes
Splitting a lot between two buyers to see who pays more sounds prudent and usually is not. You halve the weight in each parcel, you spend a second trip to the Post Office, and you end up comparing two figures struck on different days, when the market has moved between them, which is not a comparison at all. Comparing written offers on the same parcel costs nothing; splitting the parcel does.
Before you pack anything, photograph it. A minute with a phone gives you your own record of what went into the box, which is useful for any compensation claim and more useful still if you later want to check exactly what you sent. Keep the Post Office receipt until the money has arrived. Then read the offer properly: measured weight, confirmed purity and the figure, itemised line by line. An offer without that working shown cannot be compared with anything, which is generally the point of not showing it.
How selling works here
Start on WhatsApp. A couple of clear photos of your gold are enough for us to give you a rough estimate at no charge.
Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
Post in your own time. Any padded envelope works, and there is no deadline to meet.
Get a written valuation. Each item is weighed and read by XRF spectrometry, and the itemised offer is sent to you in writing, usually on the working day your parcel arrives.
Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking and a signature on delivery. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. For higher-value items, please message us first so the parcel can be split across more than one prepaid label before it travels. Postage and cover explains it fully. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
If the offer is not for you
Then nothing happens except a free return. We send your items back by tracked, signed-for post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
Payment, once you accept
When you say yes to the written offer, GoldPaid aims to pay by Faster Payments bank transfer within one working hour of your acceptance, to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Why sell by post with GoldPaid
Three differences from a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and signed for, so obtaining the valuation costs you nothing.
Common questions
Do I need to sort my gold by carat before I send it?
No. Mixed parcels are separated by carat during assay and each carat is weighed and itemised on the written offer with its own figure, so sorting in advance changes nothing. It also risks you setting aside a piece that turns out to be gold.
Is it worth getting a broken chain repaired before I sell it?
No. A broken chain is worth exactly what the same chain intact is worth, because the offer is built on weight and purity rather than wearability. A repair adds a bill you will not get back, and a lower-carat solder can shave a little off the assay.
Will I get more if I split my jewellery between two buyers?
Rarely. You halve the weight in each parcel and end up comparing two offers struck on different days, when the market has moved between them. If you want a comparison, ask two buyers for a written offer on the same parcel instead, which costs nothing and is directly comparable.
My rings have stones in them, do I lose the weight of the stones?
Stones are not gold, so their weight is not paid as gold. They stay in the setting and are assessed on their own line of the written offer; nothing is unset unless you ask for that in writing, and if you do ask, the stones come back to you loose and the offer is made on the metal alone. If a stone looks significant we will say so rather than value the setting alone.
How do I know whether something is worth more than its gold?
Send a photo first. Signed designer pieces, antique jewellery with maker marks, named medals and rare-date coins are the usual candidates. We will tell you how we would value anything in that category before you post it, so you can investigate a specialist route first.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Message us with a clear photo of your items on WhatsApp, or call. There is no obligation at any stage and the only commitment is your decision to accept a written offer once you have seen it.