Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
You can sell gold in Bristol by post. GoldPaid serves customers in Bristol by post using a prepaid Royal Mail label. You do not need to visit a shop. Our staffed office is in Clifton, where parcels are signed for, opened and XRF-tested, but it is not a counter and does not take drop-ins. Send photos on WhatsApp first, then decide after reading a written offer.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Checked against the sources listed on this page on .
Can I drop my gold off at your Clifton office?No. The office does not take drop-ins or hand-ins, so please do not bring items there. GoldPaid serves customers in Bristol by post using a prepaid Royal Mail label. You do not need to visit a shop. The label gives you a tracked, signed-for record of what you sent.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Our Bristol office, and why there is no counter
GoldPaid works from a staffed office at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. Parcels are signed for on arrival and opened there, and each item is weighed and XRF-tested before the written offer is sent.
It is an office, not a shop or counter, and it does not take drop-ins. Items reach it by Royal Mail using the prepaid label only, even from a Bristol address, because the label gives you and us a tracked, signed-for record of what was sent and when. A parcel posted in Bristol is valued exactly as one posted anywhere else in the UK.
Ask first. Send photos on WhatsApp for a rough estimate. Nothing is posted until you ask for the label.
Post. The free prepaid Royal Mail Special Delivery label is usually sent by email within 30 minutes between 8am and 9pm. Hand the parcel in at any Post Office.
At the office. The parcel is signed for on arrival and opened in Clifton, and each item is weighed and XRF-tested.
Decide. The written offer usually follows by email on the working day the parcel arrives. It is dated and holds for a limited time.
Paid or returned. Accept and we aim to pay by Faster Payments within one working hour of your acceptance. Decline and your items come back free by Special Delivery.
Check who you are dealing with before you post
GOLDPAID LTD is registered with Companies House. The register gives its registered office as 179 Whiteladies Road, Clifton, Bristol BS8 2AG: that is the Bristol Business Centre, where our office is Unit 217. The Companies House record shows the company, its registered office and its officers, and costs nothing to look up.
Ask us anything on WhatsApp (07944 014111) before a label is issued: what a piece is likely to be, how the parcel is covered, or what happens if you decline. Nothing is posted until you ask for the label. About GoldPaid.
Posting gold from a BS postcode
Any Post Office counter in or around Bristol accepts the prepaid Royal Mail Special Delivery label, and a parcel from a BS-postcode address is handled the same way as one posted anywhere else in the UK. Check your branch’s opening hours on the Post Office branch finder, and keep the counter receipt: it carries the tracking number.
Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If your items may be worth more, we can split them across more than one prepaid label at no charge. Postage and cover in full.
Selling from Bath
GoldPaid serves customers in Bath by post using a prepaid Royal Mail label. You do not need to visit a shop. Parcels posted there come to the same Clifton office on the same terms: selling gold in Bath by post, including how older pieces are checked for antique value.
Who stands behind the offer
Owner-run, with founder Rocco Clayfield personally accountable for the service
Every item XRF-assayed, the result shown to you in writing
Free tracked postage both ways, so a valuation carries no obligation
Honest about its limits, including when a specialist would suit you better
No fabricated reviews and no invented numbers, anywhere on the site
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
It is signed for on arrival and opened at the office, where each item is weighed and XRF-tested. The written offer usually follows by email on the working day the parcel arrives. If you accept, we aim to pay by Faster Payments within one working hour of your acceptance.
Is a parcel from Bristol valued differently?
No. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. That is the same wherever the parcel is posted.
Should I show an old piece to an antique dealer first?
If you think it might be antique, yes. Send us photos as well: we will tell you whether it looks worth more intact than for its metal.
What happens if I do not accept the offer?
Your items come back to you free of charge by Royal Mail Special Delivery, tracked and signed for. There is no fee for declining and no obligation to accept, and you can accept part of a parcel and decline the rest. The written offer is dated and holds for a limited time; if it lapses before you decide, it is re-run against the live precious-metal market at that time. What happens if you decline.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Drop us a WhatsApp message with a photo, or call. The whole sequence is opt-in step by step, and the written offer is the first moment any decision matters.
