Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
GoldPaid buys gold and silver from Kirkby Stephen by post, with no shop to visit. Selling from Kirkby Stephen is unhurried and entirely by post. A WhatsApp photo opens it, the free prepaid Royal Mail label follows when you decide, and the written offer is the only thing you are ever asked to act on.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Do I need to visit a shop in Kirkby Stephen?No. GoldPaid serves customers in Kirkby Stephen by post using a prepaid Royal Mail label. You do not need to visit a shop. The label is sent to you by email and you post your items from any UK Post Office.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
How selling gold from Kirkby Stephen by post works
GoldPaid serves customers in Kirkby Stephen by post using a prepaid Royal Mail label. You do not need to visit a shop. As a postal-only buyer we never ask anyone in Kirkby Stephen to travel; you send photos first, post when it suits you, and read the offer before committing.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
You never have to commit to anything to start. Message us on WhatsApp or call, tell us roughly what you have, and send a few clear photos for a rough estimate. Nothing leaves your hands until you decide it should, and there is no obligation even then.
GoldPaid is a UK-wide postal gold and silver buying service. Wherever you are, you sell gold or silver by post with a free tracked Royal Mail label. There is no shop to visit and no counter pressure.
A note on Kirkby Stephen, and how each item is assayed
Kirkby Stephen is an Upper Eden market town in eastern Cumbria, a quiet stone-built town serving the surrounding fells. Kirkby Stephen residents sell gold and silver by post, UK-wide, with no shop visit needed, posting under tracked cover from the town counter.
Watch cases, lockets and hollow pieces are checked for filler and non-gold linings before weighing. What is gold is weighed as gold; what is not is described as not, and both are set out on the offer in plain words.
Start on WhatsApp. A couple of clear photos of your gold or silver are enough for us to give you a rough estimate at no charge.
Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
Post in your own time. Any padded envelope works, and there is no deadline to meet.
Get a written valuation. Each item is weighed and read by XRF spectrometry, and the itemised offer is sent to you in writing, usually on the working day your parcel arrives.
Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
Reading your items from photos
A clear set of photos of your gold or silver is enough for a useful first look. Lay items flat in good light and get close to any small stamps.
Hallmarks. Close shots of hallmarks reveal the assay office mark and fineness, which indicates the carat of gold or whether silver is sterling.
Carat stamps. Stamps such as 9ct, 18ct, 375, 750 or 925 confirm the likely metal before any testing.
Rough weight. Photographed beside a familiar object, items give us a fair sense of weight for the rough estimate.
Solid versus plated. Worn edges showing base metal, or marks such as "GP" or "EPNS", point to plating. We say so plainly rather than letting you post something of little value.
Stones and fittings. Stones, watch parts and base-metal clasps are valued apart from the precious metal, and a photo helps us explain that clearly.
Treat any figure from a photo as indicative. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market, and are confirmed only after an XRF assay. The gold hallmark guide covers what each mark means.
How the valuation works
We do not eyeball a figure. Each item is XRF-assayed for purity and weighed, then valued against the live precious-metal market on the day, with our margin already inside the figure, and you see the working in writing before you decide. The method is set out in full on how we value gold.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. Your written offer applies the weight and purity we measure to the live precious-metal market, with our margin already inside the figure.
One parcel gets one written figure, itemised piece by piece. Your offer reflects the weight and purity we measure and the live precious-metal market on the day, with our margin already inside the figure, so nothing further is taken off. For coins, watches and signed or collectable pieces, send a photo on WhatsApp first and we will tell you how we would value them before you post anything.
Posting gold from a CA-postcode address: how the next 24 hours go
From any Post Office counter in the CA postcode area that covers Kirkby Stephen, the service is identical across the whole area. A Special Delivery parcel normally reaches our address the next working morning.
It does not matter how the items are arranged, or whether the marks are still readable. Each piece is assayed by XRF and weighed individually, and the written offer breaks the figure down item by item.
The receipt the counter clerk gives you carries the parcel’s thirteen-character tracking reference. Photographed at the counter, it is the simplest and only record you need to keep until arrival is confirmed.
Cover in transit
The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking and a signature on delivery. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. For higher-value items, please message us first so the parcel can be split across more than one prepaid label before it travels. Postage and cover explains it fully. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, signed-for post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
Payment, once you accept
When you say yes to the written offer, GoldPaid aims to pay by Faster Payments bank transfer within one working hour of your acceptance, to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Who GoldPaid is for, in Kirkby Stephen and anywhere in the UK
People sell gold and silver for all sorts of reasons. The situations below are the ones the service is built around, and each links to a page that explains it in more detail.
Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
Gold sovereigns and coins. Send a photo of your coins on WhatsApp first and we will tell you how we would value them before you post anything.
Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
If none fits exactly, it makes no difference. Send a photo on WhatsApp and we will talk it through before anything is posted.
Why sell by post with GoldPaid
Three differences from a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and signed for, so obtaining the valuation costs you nothing.
Common questions
Can I send photos before I post anything from Kirkby Stephen?
Yes, and it is the best way to start. Send a clear photo of your items to our WhatsApp before anything is posted. We can give you an informed idea of what to expect and answer your questions while your gold stays safely with you.
How long does a parcel from Kirkby Stephen take to reach you?
Posted by Special Delivery from Kirkby Stephen, a parcel normally reaches us the next working morning. Items are normally assayed and weighed the day they arrive, the written offer is emailed the same day, and once you accept we aim to send the Faster Payments transfer within one working hour of acceptance.
Can I ask questions before I post anything?
Yes. That is how the service is meant to work. Ask us about the assay, the cover, the timing or the decline process first, by WhatsApp or phone, and post afterwards, never before.
How is the Royal Mail cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If your items may be worth more than £2,500, tell us first and we can split them across more than one prepaid label at no charge.
What happens if I do not accept the offer?
If the offer is not for you, your items are returned free of charge by tracked, signed-for post. You keep the written offer as a record, and there is no obligation to sell.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a rough estimate on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Send a WhatsApp photo or pick up the phone. You ask the questions first, we send the prepaid label only when you say so, and nothing is committed until you have read the written offer.
