How selling gold from Hexham by post works
GoldPaid serves customers in Hexham by post using a prepaid Royal Mail label. You do not need to visit a shop. The absence of a local branch is deliberate; it keeps the process slow enough for questions and removes the pressure of a face-to-face counter.
No pressure to begin with
There is genuinely nothing to commit to up front. A WhatsApp message with a couple of photos of your gold or silver gets you a quick indicative figure and an honest answer to any question. Whether you post anything is your call, made later.
GoldPaid has no high-street branches. It is postal-only and UK-wide, which is what keeps it lean and means you never have to travel.
Who sells gold and silver from Hexham, and what do they send?
Hexham is a historic Northumberland market town built around its abbey church in the Tyne Valley, serving a wide upland rural area. It is the main town for a large stretch of the county, with a long agricultural-trade tradition. People in Hexham sell gold and silver by post, UK-wide, with no shop visit needed, which suits a town serving so much remote country.
The flow from a market town is steady and domestic: family-passed rings and chains, mixed-carat jewellery boxes, and silver tableware handed down within the family.
Four moving parts, all visible
- You ask, we steer. WhatsApp us photos of your gold or silver; you get an honest indicative figure and no pressure to go further.
- We send the label. A free Royal Mail Special Delivery label arrives, tracked and signed for, with a QR-code option if you cannot print.
- You post when ready. No countdown. Use whatever padded packaging you already have.
- We test, you decide. Items are weighed and XRF-assayed, the written offer is sent, and you either accept for a Faster Payments transfer or decline for a free insured return.
What a photo tells us, and what it cannot
Before your gold or silver is posted, a few clear pictures let us give you an honest quick indicative figure and point out anything you should know.
From a good photo we can usually read the hallmark and any assay office mark, spot carat or fineness stamps such as 375, 750, 916 or 925, judge approximate size and weight against a coin or ruler, and tell whether an item looks solid or plated. Marks like "GP", "rolled gold" or "EPNS", or base metal showing through worn edges, usually mean plating. Set stones, clasps and non-gold fittings are not precious metal, so we explain separately how they affect the value.
Where the figure comes from
There is no guesswork in the offer. We confirm purity by XRF assay, weigh on calibrated scales, and price against the live market rate on the day. Every one of those numbers appears in the written breakdown you receive before deciding. The full method is on how we value gold.
How does a parcel travel from Hexham to GoldPaid?
A parcel posted from Hexham travels on the Royal Mail NE postcode network, with the same handling from the town centre or the wider Northumberland district. Sent by Special Delivery it normally reaches our address the next working morning.
Mixed-carat parcels are normal. We separate 9, 18 and 22 carat items by direct XRF measurement rather than relying on the stamps, weigh each on a calibrated scale, and pay every carat at its own rate.
Take a photograph of the Post Office receipt before you leave. The thirteen-character tracking number on it is the document that links your parcel to the consignment and follows it all the way to our door.
Postage, tracking and cover
Your parcel is insured up to £2,500 via Royal Mail Special Delivery. Every parcel uses Royal Mail Special Delivery Guaranteed, tracked from the counter to our door, signed for on arrival, and arranged with that compensation cover. For anything you think exceeds it, contact us first; we will arrange a suitable approach rather than leave a parcel underprotected. The detail sits on postage and insurance and is it safe to post gold?.
If the offer is not for you
Then nothing happens except a free return. We send your items back by tracked, insured post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.
Getting paid
Once you accept your written offer, payment is made by bank transfer using Faster Payments, directly to your account. No cheques to wait on, no conditions attached.
The people in Hexham GoldPaid is built for
From Hexham, the items we see most often come from these situations. None needs sorting or identifying first, the assay confirms everything on arrival.
- Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
- Inherited and probate jewellery. Pieces being cleared after an estate, a downsize, or sorting out a family home.
- Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
- Gold sovereigns and coins. Flagged separately on the written offer if a coin carries collector value above its metal content.
- Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
- Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Not sure which fits? Send a photo on WhatsApp and we will tell you what you have, with no obligation to go further.
What backs the offer up
- XRF spectrometry on every item, not a counter estimate
- A written, itemised breakdown before you decide anything
- Free insured postage in, free tracked return out
- No countdowns, no pressure, no fabricated reviews
- An owner-run business with a named founder who answers honestly
Common questions
Can I send photos before I post anything from Hexham?
Absolutely. A WhatsApp photo is the first step we recommend for anyone in Hexham. It lets us talk you through the items and the process before a label is ever issued, with nothing leaving your home.
How long does a parcel from Hexham take to reach you?
From Hexham, Special Delivery normally reaches us the next working morning. The assay, the weighing and the written offer all happen on the day of arrival, and your bank transfer is sent by Faster Payments as soon as you accept the figure.
Can I ask questions before I post anything?
Of course. The first step is a question, not a parcel. Send a WhatsApp message or call with any concern, and post only once you have the answers you want.
How is the Royal Mail cover arranged?
The postage is Royal Mail Special Delivery Guaranteed, tracked the whole way and signed for. Your parcel is insured up to £2,500 via Royal Mail Special Delivery; flag higher-value items in WhatsApp before you post and we will confirm the right option.
What happens if I do not accept the offer?
Nothing happens to your items if you decline. They are posted straight back, free of charge, by tracked and signed-for Royal Mail. No fee, no pressure, no obligation and no follow-up.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.