How selling gold from Hexham by post works
GoldPaid serves customers in Hexham by post using a prepaid Royal Mail label. You do not need to visit a shop. Nothing about the service depends on a branch in Hexham; it is built so you never travel, never feel rushed, and never accept anything before you have read it in writing.
No pressure to begin with
There is genuinely nothing to commit to up front. A WhatsApp message with a couple of photos of your gold or silver gets you a quick indicative figure and an honest answer to any question. Whether you post anything is your call, made later.
GoldPaid has no high-street branches. It is postal-only and UK-wide, which is what keeps it lean and means you never have to travel.
Who sells gold and silver from Hexham, and what do they send?
Hexham is a historic Northumberland market town built around its abbey church in the Tyne Valley, serving a wide upland rural area.
From market towns we most often receive inherited jewellery cleared during a downsize or probate, broken and odd pieces, and hallmarked silver kept from earlier generations.
The process, step by step
- Get in touch and show us. A WhatsApp photo of your gold or silver is all we need to give you an honest quick indicative figure before anything is posted.
- Get your free label. We send a prepaid Royal Mail Special Delivery label, fully tracked. If you have no printer, a QR code for the counter does the same job.
- Send it at your own pace. Wrap it in any padded envelope and hand it in at a Post Office whenever it suits you.
- See the written offer. We weigh and XRF-assay every item, then send an itemised breakdown showing exactly how the figure was reached.
- Decide. Say yes and the money is sent by Faster Payments. Say no and your items come straight back, free and insured.
Valued on fact, not estimate
Your valuation rests on what can actually be measured: the purity an XRF assay confirms, the weight a calibrated scale records, and the live precious-metal rate at the time of assessment. It is all shown to you in writing first. XRF testing explained covers how the assay works.
How does a parcel travel from Hexham to GoldPaid?
The NE postcode area covers Hexham and the surrounding Northumberland district. A parcel handed in at any Post Office counter inside that area joins the same Royal Mail Special Delivery network and normally reaches our address the next working morning.
Most parcels carry several different items at once. Each is handled separately: photographed as it arrives, identified by carat with the XRF analyser, and weighed individually, so a mixed box is valued piece by piece rather than as a single lump.
Keep the counter receipt. Its thirteen-character tracking reference pins your parcel to the dated Royal Mail consignment, and a phone photograph taken before you leave the counter is enough to close the chain on your side.
Postage, tracking and cover
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. Every parcel uses Royal Mail Special Delivery Guaranteed, tracked from the counter to our door, signed for on arrival, and arranged with that compensation cover. For anything you think exceeds it, contact us first; we will arrange a suitable approach rather than leave a parcel underprotected. The detail sits on postage and insurance and is it safe to post gold?.
If the offer is not for you
Then nothing happens except a free return. We send your items back by tracked, insured post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.
Getting paid
Once you accept your written offer, payment is made by bank transfer using Faster Payments, directly to your account. No cheques to wait on, no conditions attached.
The people in Hexham GoldPaid is built for
From Hexham, the items we see most often come from these situations. None needs sorting or identifying first, the assay confirms everything on arrival.
- Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
- Inherited and probate jewellery. Pieces being cleared after an estate, a downsize, or sorting out a family home.
- Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
- Gold sovereigns and coins. Flagged separately on the written offer if a coin carries collector value above its metal content.
- Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
- Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Not sure which fits? Send a photo on WhatsApp and we will tell you what you have, with no obligation to go further.
What backs the offer up
- XRF spectrometry on every item, not a counter estimate
- A written, itemised breakdown before you decide anything
- Free insured postage in, free tracked return out
- No countdowns, no pressure, no fabricated reviews
- An owner-run business with a named founder who answers honestly
Common questions
Can I send photos before I post anything from Hexham?
Absolutely. A WhatsApp photo is the first step we recommend for anyone in Hexham. It lets us talk you through the items and the process before a label is ever issued, with nothing leaving your home.
How long does a parcel from Hexham take to reach you?
From Hexham, Special Delivery normally reaches us the next working morning. The assay, the weighing and the written offer all happen on the day of arrival, and your bank transfer is sent by Faster Payments as soon as you accept the figure.
Can I ask questions before I post anything?
Of course. The first step is a question, not a parcel. Send a WhatsApp message or call with any concern, and post only once you have the answers you want.
How is the Royal Mail cover arranged?
The postage is Royal Mail Special Delivery Guaranteed, tracked the whole way and signed for. Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used; flag higher-value items in WhatsApp before you post and we will confirm the right option.
What happens if I do not accept the offer?
Nothing happens to your items if you decline. They are posted straight back, free of charge, by tracked and signed-for Royal Mail. No fee, no pressure, no obligation and no follow-up.