How selling gold from Malmesbury by post works
GoldPaid serves customers in Malmesbury by post using a prepaid Royal Mail label. You do not need to visit a shop. Nothing about the service depends on a branch in Malmesbury; it is built so you never travel, never feel rushed, and never accept anything before you have read it in writing.
No pressure to begin with
There is genuinely nothing to commit to up front. A WhatsApp message with a couple of photos of your gold or silver gets you a quick indicative figure and an honest answer to any question. Whether you post anything is your call, made later.
GoldPaid has no high-street branches. It is postal-only and UK-wide, which is what keeps it lean and means you never have to travel.
Malmesbury: the town, and the items posted to us from it
Malmesbury is a hilltop Wiltshire market town built around its medieval abbey, and claims to be among the oldest boroughs in England.
Country market towns send dependable, everyday gold, the rings, chains and lockets of a working community, usually inherited and rarely collector stock.
What happens, from first message to payment
- A photo and a question. Send photos of your gold or silver on WhatsApp. We reply with a quick indicative figure and answer whatever you want to know.
- A prepaid label, on request. Ask for the label when you are ready and we send a free, tracked, signed-for Royal Mail Special Delivery one, or a QR code for the counter.
- You post it. Any padded envelope is fine, posted whenever you choose.
- We assess and write it up. Calibrated weighing plus an XRF assay produce a written, itemised offer for you to read at home.
- Your decision. Accept for payment by Faster Payments, or decline for a free, tracked, insured return.
Valued on fact, not estimate
Your valuation rests on what can actually be measured: the purity an XRF assay confirms, the weight a calibrated scale records, and the live precious-metal rate at the time of assessment. It is all shown to you in writing first. XRF testing explained covers how the assay works.
A Malmesbury parcel, from the SN postcode to the assay bench
The SN postcode area covers Malmesbury and the surrounding Wiltshire district. A parcel handed in at any Post Office counter inside that area joins the same Royal Mail Special Delivery network and normally reaches our address the next working morning.
Most parcels carry several different items at once. Each is handled separately: photographed as it arrives, identified by carat with the XRF analyser, and weighed individually, so a mixed box is valued piece by piece rather than as a single lump.
Keep the counter receipt. Its thirteen-character tracking reference pins your parcel to the dated Royal Mail consignment, and a phone photograph taken before you leave the counter is enough to close the chain on your side.
Postage, tracking and cover
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. Every parcel uses Royal Mail Special Delivery Guaranteed, tracked from the counter to our door, signed for on arrival, and arranged with that compensation cover. For anything you think exceeds it, contact us first; we will arrange a suitable approach rather than leave a parcel underprotected. The detail sits on postage and insurance and is it safe to post gold?.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, insured post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
Getting paid
Once you accept your written offer, payment is made by bank transfer using Faster Payments, directly to your account. No cheques to wait on, no conditions attached.
What we buy, and who tends to sell it from Malmesbury
The parcels we receive from Malmesbury tend to come from a handful of situations. If one of these sounds like yours, the linked page goes further into it.
- Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
- Inherited and probate jewellery. Pieces being cleared after an estate, a downsize, or sorting out a family home.
- Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
- Gold sovereigns and coins. Flagged separately on the written offer if a coin carries collector value above its metal content.
- Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
- Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Not sure which fits? Send a photo on WhatsApp and we will tell you what you have, with no obligation to go further.
What backs the offer up
- XRF spectrometry on every item, not a counter estimate
- A written, itemised breakdown before you decide anything
- Free insured postage in, free tracked return out
- No countdowns, no pressure, no fabricated reviews
- An owner-run business with a named founder who answers honestly
Common questions
Can I send photos before I post anything from Malmesbury?
Absolutely. A WhatsApp photo is the first step we recommend for anyone in Malmesbury. It lets us talk you through the items and the process before a label is ever issued, with nothing leaving your home.
How long does a parcel from Malmesbury take to reach you?
From Malmesbury, Special Delivery normally reaches us the next working morning. The assay, the weighing and the written offer all happen on the day of arrival, and your bank transfer is sent by Faster Payments as soon as you accept the figure.
Can I ask questions before I post anything?
Of course. The first step is a question, not a parcel. Send a WhatsApp message or call with any concern, and post only once you have the answers you want.
How is the Royal Mail cover arranged?
The postage is Royal Mail Special Delivery Guaranteed, tracked the whole way and signed for. Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used; flag higher-value items in WhatsApp before you post and we will confirm the right option.
What happens if I do not accept the offer?
Nothing happens to your items if you decline. They are posted straight back, free of charge, by tracked and signed-for Royal Mail. No fee, no pressure, no obligation and no follow-up.