Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
GoldPaid buys gold and silver from Tenby by post, with no shop to visit. No shop visit in Tenby. No pressure. Ask your questions first, send photos on WhatsApp, post with a free tracked Royal Mail Special Delivery label only when you are ready, and decide only after you have seen a written offer.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Do I need to visit a shop in Tenby?There is nothing to visit in Tenby. GoldPaid is fully postal: the prepaid label arrives by email, you hand the parcel in at any Post Office counter, and the rest is handled by WhatsApp or email from home.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
How selling gold from Tenby by post works
GoldPaid serves customers in Tenby by post using a prepaid Royal Mail label. You do not need to visit a shop. The process puts no pressure on you: you ask on WhatsApp, post only once you are satisfied, and if the dated written offer lapses before you answer, it is re-run against the live precious-metal market at that time.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
You do not have to post anything to get an answer. Ask your questions first and send photos of your gold or silver on WhatsApp for a free rough estimate. Request a label only when you are comfortable.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free prepaid Royal Mail label in, a written offer back, and a free return if you decline.
What gold and silver does GoldPaid buy from Tenby?
Tenby is a walled coastal town in Pembrokeshire, with sandy bays beneath pastel-painted houses. It is a long-established resort. Overseas pieces marked 333, 585 or 750 instead of hallmarked are assayed the same way as any UK item. Selling from Tenby is done by post, UK-wide, so there is no shop to visit.
Silver goes on the same written offer as gold, weighed the same way. Hallmarked tableware, cutlery and coins are listed apart from plated items, which are identified at the bench and told apart from solid silver.
Start on WhatsApp. A couple of clear photos of your gold or silver are enough for us to give you a rough estimate at no charge.
Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
Post in your own time. Any padded envelope works, and there is no deadline to meet.
Get a written valuation. Each item is weighed and read by XRF spectrometry, and the itemised offer is sent to you in writing, usually on the working day your parcel arrives.
Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
How the valuation works
We do not eyeball a figure. Each item is XRF-assayed for purity and weighed, then valued against the live precious-metal market on the day, with our margin already inside the figure, and you see the working in writing before you decide. The method is set out in full on how we value gold.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. Your written offer applies the weight and purity we measure to the live precious-metal market, with our margin already inside the figure.
One parcel gets one written figure, itemised piece by piece. Your offer reflects the weight and purity we measure and the live precious-metal market on the day, with our margin already inside the figure, so nothing further is taken off. For coins, watches and signed or collectable pieces, send a photo on WhatsApp first and we will tell you how we would value them before you post anything.
What happens after you post gold from an SA-postcode address?
From any Post Office counter in the SA postcode area that covers Tenby, the service is identical across the whole area. A Special Delivery parcel normally reaches our address the next working morning.
It does not matter how the items are arranged, or whether the marks are still readable. Each piece is assayed by XRF and weighed individually, and the written offer breaks the figure down item by item.
The receipt the counter clerk gives you carries the parcel’s thirteen-character tracking reference. Photographed at the counter, it is the simplest and only record you need to keep until arrival is confirmed.
How your parcel travels
Your items travel on Royal Mail Special Delivery Guaranteed, fully tracked and signed for on delivery. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If your items may be worth more, message us first and we can split them across more than one prepaid label at no charge. See postage and cover for the full picture. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
Declining, made simple
A quick message is all it takes to decline, and you do not need to give a reason. Your items are then returned free of charge on a tracked, signed-for service, with no fee and no pressure to reconsider. What happens if I decline the offer covers it fully.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
Being paid
If you accept, we aim to pay by Faster Payments within one working hour of your acceptance, directly to your bank account. It is the last step, and a simple one.
Who GoldPaid is for, in Tenby and anywhere in the UK
People sell gold and silver for all sorts of reasons. The situations below are the ones the service is built around, and each links to a page that explains it in more detail.
Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
Gold sovereigns and coins. Send a photo of your coins on WhatsApp first and we will tell you how we would value them before you post anything.
Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Whatever the case, the first step is the same: a clear photo on WhatsApp and a rough estimate in reply.
Why sell to GoldPaid
GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is weighed and XRF-assayed, and every offer is itemised in writing. Postage is free and tracked both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.
Common questions
Can I send photos before I post anything from Tenby?
Yes. Photograph your items and send them to us on WhatsApp. We reply with guidance and answer your questions, and only when you are ready do we send the prepaid label. The photo stage commits you to nothing.
How long does a parcel from Tenby take to reach you?
A Special Delivery parcel from Tenby normally reaches us the next working morning. We usually test and weigh the contents the same day, send the written offer by email, and aim to pay by Faster Payments within one working hour of your acceptance.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, and ask anything about the items, the postal cover, the testing process, or the return if you decline. Nothing needs to be posted until you are satisfied with the answers.
How is the Royal Mail cover arranged?
We use Royal Mail Special Delivery Guaranteed, which is fully tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. Tell us first if your items may be worth more and we will confirm the appropriate postal option.
What happens if I do not accept the offer?
Decline and everything comes back free of charge, tracked and signed for. There is no decline fee, no callback chain and no obligation at any stage.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a rough estimate on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick rough estimate, and how we flag anything worth knowing before you post.
Hallmarks and assay marks. A close photo of a hallmark usually shows two useful things: the mark of the assay office that tested the piece, and the fineness. Fineness is the purity number, and it tells us whether an item is 9, 18 or 22 carat gold, or sterling silver.
Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the rough estimate.
Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal, so we account for them separately. A photo helps us explain how they affect the figure.
A photo can only ever support an indicative figure. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. The firm offer is set only after an XRF assay confirms your specific items. The gold hallmark guide explains what the marks mean.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Send a WhatsApp photo or pick up the phone. You ask the questions first, we send the prepaid label only when you say so, and nothing is committed until you have read the written offer.
