You stay in control
Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold or silver on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free prepaid Royal Mail label in, a written offer back, and a free return if you decline.
Worthing in context, and how we handle what you send
Worthing is the principal town of the West-Sussex coast, sitting inside the BN postcode area shared with Brighton and Hove. The town has a long-running Victorian resort and retirement profile. Gold and silver are paid for as gold and silver: steel pins, base-metal clasps and non-precious fittings are identified and left out of the figure rather than counted in.
Old jewellery is often unmarked or worn smooth. Purity is measured on the XRF rather than read from the stamp, so the condition of a hallmark has no effect on what is offered.
How selling works here
- Start on WhatsApp. A couple of clear photos of your gold or silver are enough for us to give you a quick indicative figure at no charge.
- Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
- Post in your own time. Any padded envelope works, and there is no deadline to meet.
- Get a written valuation. Each item is weighed on calibrated scales and read by XRF spectrometry, and the itemised offer is sent to you in writing, usually on the working day your parcel arrives.
- Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick indicative figure, and how we flag anything worth knowing before you post.
- Hallmarks and assay marks. A close photo of a hallmark usually shows two useful things: the mark of the assay office that tested the piece, and the fineness. Fineness is the purity number, and it tells us whether an item is 9, 18 or 22 carat gold, or sterling silver.
- Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
- Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the indicative figure.
- Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
- Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal, so we account for them separately. A photo helps us explain how they affect the figure.
How we value what you send
Every offer is built from three measurable facts: confirmed purity, accurate weight, and the live precious-metal market rate on the day we assess your items. You see each figure in a written breakdown before you decide anything. See how we value gold and XRF testing explained for the full method.
A Worthing BN-postcode parcel from the West-Sussex retirement coast
Worthing sits inside the Royal Mail BN postcode area shared with Brighton and Hove, covering the town centre out through Goring, Tarring, Durrington and Findon Valley. Special Delivery handles any BN postcode on the standard one-working-day route into our address.
Each item is priced on its own line rather than folded into a melt figure. You see the weight, the measured purity and the figure for every piece, and nothing is agreed until you reply to the offer.
From a Worthing Post Office the parcel moves on the standard overnight Special Delivery service. The tracking number is printed on the counter receipt, so photograph it before you leave. We confirm on WhatsApp the moment the parcel reaches us.
Cover in transit
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking, a signature on delivery, arranged with that cover per parcel. Higher-value items are no problem, but please message us first so the cover and the packing approach match the value. Postage and cover explains it fully.
Changing your mind is free
Declining costs you nothing. If the written offer does not suit you, say so, and your items come straight back by tracked, signed-for Royal Mail post at our expense. No fee, no questions, no chasing. See what happens if I decline the offer for the step by step.
Payment, once you accept
When you say yes to the written offer, GoldPaid pays by Faster Payments bank transfer within one working hour of acceptance, to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Why this is a calmer way to sell
Three things make GoldPaid a steadier route than a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and signed for, so obtaining the valuation costs you nothing.
Common questions
How long does a parcel from Worthing take to reach you?
Royal Mail Special Delivery from any BN-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Request a free prepaid Royal Mail label
Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.
Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.
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