You stay in control
Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold or silver on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free insured label in, a written offer back, and a free return if you decline.
Basingstoke in context, and what we tend to receive from here
Basingstoke is the largest of the North-Hampshire commuter-belt towns, sitting inside the RG postcode area. The household jewellery flow here is younger and more current than the older Hampshire market towns: modern engagement rings, eternity bands, gift jewellery and divorce-clearance pieces dominate the parcel mix.
Modern stone-set engagement and eternity rings come through RG-Basingstoke parcels regularly; stones and metal are valued as separate lines on the written offer so each side of the piece is clearly priced.
Four moving parts, all visible
- You ask, we steer. WhatsApp us photos of your gold or silver; you get an honest indicative figure and no pressure to go further.
- We send the label. A free Royal Mail Special Delivery label arrives, tracked and signed for, with a QR-code option if you cannot print.
- You post when ready. No countdown. Use whatever padded packaging you already have.
- We test, you decide. Items are weighed and XRF-assayed, the written offer is sent, and you either accept for a Faster Payments transfer or decline for a free insured return.
How the offer is worked out
Three things set the offer, and all three are measured rather than assumed: confirmed purity, accurate weight, and the live market rate on assessment day. You read every figure in a written, itemised breakdown before you commit to anything. See how we value gold for the detail.
A Basingstoke RG-postcode parcel from the North-Hampshire commuter belt
Basingstoke uses the Royal Mail RG postcode area from RG21 in the town centre out through Brighton Hill, Chineham, Hatch Warren and Kempshott. Special Delivery handles any RG postcode on the standard one-working-day route into our address.
RG-Basingstoke parcels are noticeably younger than the older Hampshire-market-town averages: modern stone-set engagement and eternity rings, gift jewellery and divorce-clearance pieces dominate the parcel mix. Stones and metal are valued as separate lines on the written offer so each side of the piece is clearly priced.
From a Basingstoke counter the parcel routes overnight via the regional Mail Centre to our address. We track it from the moment Royal Mail scans the label, and the counter receipt is your record on the journey out.
Cover in transit
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking, a signature on delivery, arranged with that cover per parcel. Higher-value items are no problem, but please message us first so the cover and the packing approach match the value. Postage and insurance explains it fully.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, insured post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
Payment, once you accept
When you say yes to the written offer, GoldPaid pays by Faster Payments bank transfer to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Why this is a calmer way to sell
Three things make GoldPaid a steadier route than a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and insured, so obtaining the valuation costs you nothing.
Common questions
How long does a parcel from Basingstoke take to reach you?
Royal Mail Special Delivery from any RG-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for, covered up to £2,500 as standard. If your items may exceed that figure, send a rough total weight beforehand and we will arrange the appropriate higher-cover level before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.