A question costs nothing
Before you decide anything, send a few clear photos of your gold or silver on WhatsApp, or call. You will get an honest quick indicative figure and a straight answer about hallmarks, the postal cover, the XRF assay or the free return if you decline. None of it commits you to posting.
GoldPaid is a UK-wide postal gold and silver buying service with no branches. The flagship guide, selling gold by post in the UK, walks through how the whole thing works before you send a thing.
Andover in context, and how we handle what you send
Andover is a long-established North-Hampshire market town inside the SP postcode area shared with Salisbury, with a deep rural-and-agricultural-trade history. A hallmark worn to nothing does not slow the work down. A small area of each piece is cleaned and read on the XRF, which reports the metal itself rather than what the stamp used to say.
You are told when the parcel arrives rather than left waiting. A message goes out when it scans in here, and the written offer follows by email once the assay and the weighing are done.
Four moving parts, all visible
- You ask, we steer. WhatsApp us photos of your gold or silver; you get an honest indicative figure and no pressure to go further.
- We send the label. A free Royal Mail Special Delivery label arrives, tracked and signed for, with a QR-code option if you cannot print.
- You post when ready. No countdown. Use whatever padded packaging you already have.
- We test, you decide. We weigh and XRF-assay every item, then send you the written offer, usually on the working day your parcel arrives. Accept it for a Faster Payments transfer, or decline it for a free tracked return.
What a photo tells us, and what it cannot
Before your gold or silver is posted, a few clear pictures let us give you an honest quick indicative figure and point out anything you should know.
From a good photo we can usually read the hallmark and the mark of the assay office that tested the piece. We can spot purity stamps such as 375, 750, 916 and 925, which stand for 9ct, 18ct and 22ct gold and for sterling silver. We can judge approximate size and weight against a coin or ruler, and tell whether an item looks solid or plated. Marks like "GP", "rolled gold" or "EPNS", or base metal showing through worn edges, usually mean plating. Set stones, clasps and non-gold fittings are not precious metal, so we explain separately how they affect the value.
Where the figure comes from
There is no guesswork in the offer. We confirm purity by XRF assay, weigh on calibrated scales, and price against the live market rate on the day. Every one of those numbers appears in the written breakdown you receive before deciding. The full method is on how we value gold.
An Andover SP-postcode parcel from the North-Hampshire market belt
Andover sits inside the Royal Mail SP postcode area shared with Salisbury, covering the town centre out through Charlton, Walworth, Picket Piece and Anton. Special Delivery handles any SP postcode on the standard one-working-day route into our address.
Rolled gold, gilt and plating can look identical to solid gold to the eye. The XRF tells them apart in seconds, and they are named as plated on the offer instead of being paid for as gold.
From an Andover counter the parcel routes overnight via the regional Mail Centre to our address. The tracking reference is printed on the receipt. Photograph it at the window and you have everything you need at your end.
Cover in transit
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking, a signature on delivery, arranged with that cover per parcel. Higher-value items are no problem, but please message us first so the cover and the packing approach match the value. Postage and cover explains it fully.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, signed-for post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
Payment, once you accept
When you say yes to the written offer, GoldPaid pays by Faster Payments bank transfer within one working hour of acceptance, to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Why this is a calmer way to sell
Three things make GoldPaid a steadier route than a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and signed for, so obtaining the valuation costs you nothing.
Common questions
How long does a parcel from Andover take to reach you?
Royal Mail Special Delivery from any SP-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Request a free prepaid Royal Mail label
Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.
Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.
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