You stay in control
Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold or silver on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free prepaid Royal Mail label in, a written offer back, and a free return if you decline.
Devizes in context, and how we handle what you send
Devizes is a long-established Wiltshire market town inside the SN postcode area, with a deep market-and-canal-trade history. Sorting is done on the XRF rather than by eye. Where several carats are mixed together, each is priced at its own per-gram rate, line by line on the written offer.
Nothing needs cleaning or sorting before it is sent. Items can arrive as they were found; they are separated, identified and recorded here before anything is priced.
How selling works here
- Start on WhatsApp. A couple of clear photos of your gold or silver are enough for us to give you a quick indicative figure at no charge.
- Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
- Post in your own time. Any padded envelope works, and there is no deadline to meet.
- Get a written valuation. Each item is weighed on calibrated scales and read by XRF spectrometry, and the itemised offer is sent to you in writing, usually on the working day your parcel arrives.
- Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.
Reading your items from photos
A clear set of photos of your gold or silver is enough for a useful first look. Lay items flat in good light and get close to any small stamps.
- Hallmarks. Close shots of hallmarks reveal the assay office mark and fineness, which indicates the carat of gold or whether silver is sterling.
- Carat stamps. Stamps such as 9ct, 18ct, 375, 750 or 925 confirm the likely metal before any testing.
- Rough weight. Photographed beside a familiar object, items give us a fair sense of weight for the indicative figure.
- Solid versus plated. Worn edges showing base metal, or marks such as "GP" or "EPNS", point to plating. We say so plainly rather than letting you post something of little value.
- Stones and fittings. Stones, watch parts and base-metal clasps are valued apart from the precious metal, and a photo helps us explain that clearly.
How we value what you send
Every offer is built from three measurable facts: confirmed purity, accurate weight, and the live precious-metal market rate on the day we assess your items. You see each figure in a written breakdown before you decide anything. See how we value gold and XRF testing explained for the full method.
Posting from a Devizes SN-postcode in the Wiltshire market belt
Devizes sits inside the Royal Mail SN postcode area, covering the town centre out through Roundway, Potterne, Bromham and Rowde. Special Delivery handles any SN postcode on the standard next-working-day clock into our address.
If the offer is declined, the parcel goes back free by tracked, signed-for Royal Mail Special Delivery, and you keep the written figures. They are as useful for finding out what you have as for deciding to sell.
From a Devizes counter the parcel routes overnight to our address. Keep the receipt, or a photograph of it. The thirteen-character reference on it is what you would quote if you ever needed to ask Royal Mail where the parcel had got to.
How your parcel is protected
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. Your items travel on Royal Mail Special Delivery Guaranteed: fully tracked, needs a signature on delivery, arranged with that compensation cover per parcel. Worth more than that? Tell us before you post, and we will either arrange extra cover or suggest splitting the items across separate parcels. See postage and cover for the full picture.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, signed-for post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
Being paid
If you accept, payment follows by Faster Payments within one working hour of acceptance, transferred directly to your bank account. It is the last step, and a simple one.
Why sellers choose GoldPaid
GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is XRF-assayed and weighed on calibrated scales. Every offer is itemised in writing. Postage is free and tracked both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.
Common questions
How long does a parcel from Devizes take to reach you?
Royal Mail Special Delivery from any SN-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Request a free prepaid Royal Mail label
Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.
Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.
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