You stay in control
Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold or silver on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free insured label in, a written offer back, and a free return if you decline.
Trowbridge in context, and what we tend to receive from here
Trowbridge is the county town of Wiltshire, sitting inside the BA postcode area shared with Bath rather than the SN area covering most of the rest of Wiltshire. The town has a long wool-and-cloth-trade history and the household jewellery legacy reflects that working-trade demographic.
Wool-trade long-service presentation pieces with engraved inscriptions occasionally carry collector interest above scrap; we flag those separately on the written offer.
Four moving parts, all visible
- You ask, we steer. WhatsApp us photos of your gold or silver; you get an honest indicative figure and no pressure to go further.
- We send the label. A free Royal Mail Special Delivery label arrives, tracked and signed for, with a QR-code option if you cannot print.
- You post when ready. No countdown. Use whatever padded packaging you already have.
- We test, you decide. Items are weighed and XRF-assayed, the written offer is sent, and you either accept for a Faster Payments transfer or decline for a free insured return.
How the offer is worked out
Three things set the offer, and all three are measured rather than assumed: confirmed purity, accurate weight, and the live market rate on assessment day. You read every figure in a written, itemised breakdown before you commit to anything. See how we value gold for the detail.
A Trowbridge BA-postcode parcel from the West-Wiltshire wool belt
Trowbridge is the county town of Wiltshire but sits inside the Royal Mail BA postcode area shared with Bath rather than the SN area covering most of the county. The BA area here reaches out through Hilperton, Studley Green, Staverton and Westbury. Special Delivery handles any BA postcode on the standard one-working-day route into our address.
BA-Trowbridge parcels occasionally include wool-trade long-service presentation silver with engraved inscriptions from the town's deep cloth-trade history. We flag every inscribed presentation piece separately on the written offer rather than treating it as plain scrap.
From a Trowbridge counter the parcel routes overnight via the regional Mail Centre to our address. The counter receipt's tracking reference is your one document for the journey; a phone photograph at the counter is enough.
How your parcel is protected
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. Your items travel on Royal Mail Special Delivery Guaranteed: fully tracked, needs a signature on delivery, arranged with that compensation cover per parcel. Worth more than that? Tell us before you post, and we will either arrange extra cover or suggest splitting the items across separate parcels. See postage and insurance for the full picture.
If the offer is not for you
Then nothing happens except a free return. We send your items back by tracked, insured post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.
Being paid
If you accept, payment follows by Faster Payments, transferred directly to your bank account. It is the last step, and a simple one.
Why sellers choose GoldPaid
GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is XRF-assayed and weighed on calibrated scales, every offer is itemised in writing, postage is free and insured both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.
Common questions
How long does a parcel from Trowbridge take to reach you?
Royal Mail Special Delivery from any BA-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for, covered up to £2,500 as standard. If your items may exceed that figure, send a rough total weight beforehand and we will arrange the appropriate higher-cover level before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.