07944 014111 Same number on WhatsAppGoldPaid Ltd · Company No. 17382540 Send a photo for a free valuation →
Free valuations, no obligationFree return if you declineOpen 8am to 9pm, 7 days a weekTracked and signed forIn-house XRF assayFree Royal Mail label, usually within 30 minutesFaster Payments within one working hour of acceptanceCover may be available up to £2,500 depending on cover levelWe also buy watches, coins, medals & stamps
GoldPaid 4.7 Trustpilot07944 014111 Send a photo
UK-wide postal service · Wiltshire, England

Sell gold from Trowbridge, by post, anywhere in the UK

No shop visit in Trowbridge. No pressure. Ask your questions first on WhatsApp, send a photo of what you have, request a free tracked Royal Mail Special Delivery label only when you are ready, and decide only after you have seen a written offer back from us.

Send a photo on WhatsAppRequest a prepaid label
Free tracked Royal Mail label, usually within 30 minutesXRF-tested purityNo-obligation written offerFree return if you declineRated 4.7 / 5 on Trustpilot
Do I need to visit a shop in Trowbridge?No. GoldPaid serves customers in Trowbridge by post using a prepaid Royal Mail Special Delivery label. You do not need to visit a shop. The label arrives by email and you post your items from any UK Post Office.
A padded envelope sealed and labelled for Royal Mail Special Delivery, ready to post gold jewellery to GoldPaid

A question costs nothing

Before you decide anything, send a few clear photos of your gold or silver on WhatsApp, or call. You will get an honest quick indicative figure and a straight answer about hallmarks, the postal cover, the XRF assay or the free return if you decline. None of it commits you to posting.

GoldPaid is a UK-wide postal gold and silver buying service with no branches. The flagship guide, selling gold by post in the UK, walks through how the whole thing works before you send a thing.

Trowbridge in context, and how we handle what you send

Trowbridge is the county town of Wiltshire, sitting inside the BA postcode area shared with Bath rather than the SN area covering most of the rest of Wiltshire. The town has a long wool-and-cloth-trade history. Inscribed presentation silver is listed on its own line rather than treated as plain scrap, and anything that reads as plate rather than solid is named as plate on the offer.

An absent hallmark is not a barrier. UK marking has never been universal, and purity is settled by XRF measurement rather than by whether a piece was ever submitted to an assay office.

The process, step by step

  • Get in touch and show us. A WhatsApp photo of your gold or silver is all we need to give you an honest quick indicative figure before anything is posted.
  • Get your free label. We send a prepaid Royal Mail Special Delivery label, fully tracked. If you have no printer, a QR code for the counter does the same job.
  • Send it at your own pace. Wrap it in any padded envelope and hand it in at a Post Office whenever it suits you.
  • See the written offer. We weigh and XRF-assay every item, usually on the working day your parcel arrives, then send an itemised breakdown showing exactly how the figure was reached.
  • Decide. Say yes and the money is sent by Faster Payments. Say no and your items come straight back, free and tracked.

What we can check from your photos

Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick indicative figure, and how we flag anything worth knowing before you post.

  • Hallmarks and assay marks. A close photo of a hallmark usually shows two useful things: the mark of the assay office that tested the piece, and the fineness. Fineness is the purity number, and it tells us whether an item is 9, 18 or 22 carat gold, or sterling silver.
  • Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
  • Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the indicative figure.
  • Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
  • Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal, so we account for them separately. A photo helps us explain how they affect the figure.
A photo can only ever support an indicative figure. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. The firm offer is set only after an XRF assay confirms your specific items. The gold hallmark guide explains what the marks mean.

What the offer is built on

Three measured things set every offer: confirmed purity from an XRF assay, accurate weight on calibrated scales, and the live precious-metal rate on the day. You read each figure in a written, itemised breakdown before you decide anything. To see the rates that move the figure, check the gold price today and the silver price today.

Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. Any prices shown elsewhere on this site are indicative guides only. For scrap and broken items, scrap gold value explains how the figure is reached.

A Trowbridge BA-postcode parcel from the West-Wiltshire wool belt

Trowbridge is the county town of Wiltshire but sits inside the Royal Mail BA postcode area shared with Bath rather than the SN area covering most of the county. The BA area here reaches out through Hilperton, Studley Green, Staverton and Westbury. Special Delivery handles any BA postcode on the standard one-working-day route into our address.

A photograph first is usually the quickest route. Send a clear picture on WhatsApp of the pieces laid out flat, with any marks shown close up, and we will explain how each one is handled before anything is posted.

From a Trowbridge counter the parcel routes overnight via the regional Mail Centre to our address. Take a photograph of the receipt. Its tracking reference follows the parcel all the way to our bench.

How your parcel is protected

Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. Your items travel on Royal Mail Special Delivery Guaranteed: fully tracked, needs a signature on delivery, arranged with that compensation cover per parcel. Worth more than that? Tell us before you post, and we will either arrange extra cover or suggest splitting the items across separate parcels. See postage and cover for the full picture.

If the offer is not for you

Then nothing happens except a free return. We send your items back by tracked, signed-for post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.

Being paid

If you accept, payment follows by Faster Payments within one working hour of acceptance, transferred directly to your bank account. It is the last step, and a simple one.

Why sellers choose GoldPaid

GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is XRF-assayed and weighed on calibrated scales. Every offer is itemised in writing. Postage is free and tracked both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.

Common questions

How long does a parcel from Trowbridge take to reach you?

Royal Mail Special Delivery from any BA-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.

Can I ask questions before I post anything?

Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.

How is the parcel cover arranged?

The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.

What happens if I do not accept the offer?

Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.

How should I photograph my items before posting?

Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.

Do I need to clean or polish my gold before sending it?

No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.

Request a free prepaid Royal Mail label

Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.

We use these details only to post your prepaid label and to talk to you about your items. We do not sell or share them. Data controller: GOLDPAID LTD. GoldPaid is on the ICO data protection register, registration ZC214216. See our privacy policy.

Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.

Related pages

A clear photo on WhatsApp is the only commitment for now. We will explain the XRF testing, the weighing on calibrated scales, the per-gram rate we are working from, and what Royal Mail cover may be available for your parcel. Decline at any point and the items come straight back, free of charge.

GoldPaid is a registered UK business. Your prepaid Royal Mail Special Delivery label is addressed to us at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG, so you always know exactly where your parcel is going before you post it.

Send a photo on WhatsAppRequest a prepaid Royal Mail label

Ask for the label in that chat and we usually send it within 30 minutes during working hours, 8am to 9pm, 7 days a week. No printer? We send a QR code you show at the Post Office counter instead.

Start the process from Trowbridge

Send a photo first. Decide later.

Message us with a clear photo of your items on WhatsApp, or call. There is no obligation at any stage and the only commitment is your decision to accept a written offer once you have seen it. Free tracked return if you decline.

Send a photo on WhatsAppCall 07944 014111

Free prepaid label, usually sent within 30 minutes during working hours. Free tracked return if you decline. Faster Payments within one working hour of acceptance.

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Send a photo, no obligation