How selling gold from Exeter by post works
GoldPaid is a UK-wide postal gold and silver buyer. We do not run a shop or branch in Exeter, and we do not need to. You never have to travel. You are not committed to anything until a written offer is in front of you, and you are free to turn it down.
From a EX-postcode address, the sequence runs like this.
Start with a question, not a parcel
The first step is a conversation, not a commitment. Send a photo of your gold or silver on WhatsApp, or call, and you will get an honest quick indicative figure and a straight answer to anything you want to ask. You decide what happens next.
Because GoldPaid works entirely by post across the UK, you do all of this from home, in your own time. No shop, no queue, and nobody watching over your shoulder while you think.
The full process, start to finish
- Ask, then send photos. Message us on WhatsApp with a few clear photos of your gold or silver. Lay items flat, in daylight if you can, and include any hallmarks or carat stamps in shot. We reply with a quick indicative figure and answer anything you want to ask. There is no charge and no obligation.
- Request the prepaid label. When you are ready, we email a free Royal Mail Special Delivery Guaranteed label, tracked and signed for. No printer is needed: ask for a QR code and the Post Office counter prints it for you.
- Pack and post, tracked. Wrap items in any padded envelope or a small box and attach the label. Hand the parcel in over the Post Office counter so you get a receipt with the tracking number. Keep that receipt. There is no deadline.
- We weigh, test and value. On arrival each item is weighed on calibrated scales and tested by XRF spectrometry to confirm purity. You receive a written, itemised offer showing the weight, the purity, the rate used and the figure for each item, usually on the working day your parcel arrives.
- Accept or decline. Accept and you are paid by bank transfer on Faster Payments. Decline and everything is returned to you free of charge by tracked, signed-for post. The choice is entirely yours, and you do not need to give a reason.
New to posting valuables? Read the flagship guide on selling gold by post in the UK for a fuller walk-through of every step.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick indicative figure, and how we flag anything worth knowing before you post.
- Hallmarks and assay marks. A close photo of a hallmark usually shows two useful things: the mark of the assay office that tested the piece, and the fineness. Fineness is the purity number, and it tells us whether an item is 9, 18 or 22 carat gold, or sterling silver.
- Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
- Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the indicative figure.
- Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
- Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal, so we account for them separately. A photo helps us explain how they affect the figure.
Who sells gold from Exeter
Exeter sits in the Devon area. People selling gold from Exeter are typically clearing inherited jewellery, settling an estate, or simply selling pieces they no longer wear after a house move or downsize.
Most of what reaches us is ordinary household gold: inherited and family-passed jewellery, broken chains, single earrings, plain wedding and signet bands. Charm bracelets turn up regularly, as do gold sovereigns and pre-decimal coins, hallmarked silver tea services and silver cutlery. Bullion bars and commemorative coin sets are rarer, but they come through too.
How the offer is worked out
Three things set the offer, and all three are measured rather than assumed: confirmed purity, accurate weight, and the live market rate on assessment day. You read every figure in a written, itemised breakdown before you commit to anything. See how we value gold for the detail.
Posting gold from a EX-postcode: how the next 24 hours go
The EX postcode area covers Exeter and the surrounding Devon districts. A parcel handed in at any Post Office counter inside that area joins the same Royal Mail Special Delivery pipeline; Royal Mail does not run a different track based on where you post from.
Most counters accept Special Delivery up to around 5pm on weekdays. Hand the parcel in before that day's acceptance cut-off and it normally arrives with us the following working morning, signed for by 1pm. The receipt the clerk gives you carries a 13-character tracking reference. Photograph it before you leave the counter. Until our written offer lands in your inbox, that photo is your proof of what you posted and when.
Postage, tracking and cover
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. Every parcel uses Royal Mail Special Delivery Guaranteed, tracked from the counter to our door, signed for on arrival, and arranged with that compensation cover. For anything you think exceeds it, contact us first; we will arrange a suitable approach rather than leave a parcel underprotected. The detail sits on postage and cover and is it safe to post gold?.
Declining, made simple
A quick message is all it takes to decline, and you do not need to give a reason. Your items are then returned free of charge on a tracked, signed-for service, with no fee and no pressure to reconsider. What happens if I decline the offer covers it fully.
Getting paid
Once you accept your written offer, payment is made by bank transfer using Faster Payments within one working hour of acceptance, directly to your account. No cheques to wait on, no conditions attached.
What backs the offer up
- XRF spectrometry on every item, not a counter estimate
- A written, itemised breakdown before you decide anything
- Free tracked postage in, free tracked return out
- No countdowns, no pressure, no fabricated reviews
- An owner-run business whose founder, Rocco Clayfield, answers questions himself
Common questions
How long does it take from Exeter?
Posted from Exeter by Special Delivery, a parcel typically arrives with us the following working morning. We XRF-test and weigh it the same day, send the written offer by email, and send payment by Faster Payments within one working hour of your acceptance.
Can I ask questions before I post anything?
Yes. That is the whole idea. WhatsApp us a photo or phone us with whatever you want to know about the assay, the cover, the timing, or the decline process. Posting is the step after you are comfortable, never before.
How is the Royal Mail cover arranged?
The label we send you is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If you have higher-value items, message us first so we can confirm the appropriate postal option before you post.
What happens if I do not accept the offer?
If the offer is not for you, the items are posted straight back to you, free of charge, tracked and signed for. There is no decline fee and no obligation at any stage.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Request a free prepaid Royal Mail label
Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.
Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.
Related pages
- Sell gold by post UK
- Sell scrap gold
- Sell gold & silver coins
- Sell silver
- Sell platinum
- Sell bullion
- Sell diamond jewellery
- Probate & inheritance
- Gold & silver calculator
- Sell gold in Plymouth
- All locations
- Gold price today, UK rates
- Silver price today, UK rates
- UK gold hallmark guide
- How we value gold
- Sell broken gold chains
- Sell engagement rings
- Selling gold to a postal buyer vs a pawnbroker