Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
GoldPaid buys gold and silver from Kendal by post, with no shop to visit. From a Kendal address you sell by post, on your own terms. Send a photo on WhatsApp and you get a straight reply, not a sales pitch. The free prepaid Royal Mail label comes when it suits you.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Do I need to visit a shop in Kendal?Not at all. The service is entirely postal. We email you a prepaid Royal Mail Special Delivery label, and you post from any Post Office in or near Kendal. There is no GoldPaid shopfront to travel to.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
How selling gold from Kendal by post works
GoldPaid serves customers in Kendal by post using a prepaid Royal Mail label. You do not need to visit a shop. We are not a Kendal business with a Kendal address; we are a UK-wide postal buyer, and the postal route is built so you stay in control at every step.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
The first step is a conversation, not a commitment. Send a photo of your gold or silver on WhatsApp, or call, and you will get a rough estimate and a straight answer to anything you want to ask. You decide what happens next.
Because GoldPaid works entirely by post across the UK, you do all of this from home, in your own time. No shop, no queue, and nobody watching over your shoulder while you think.
Kendal in context, and how we handle what you send
Kendal stands on the River Kent, a Cumbrian market town of grey limestone long known as the gateway to the Lakes. It is the largest town in the south of the county and a steady working market town. Selling from here is postal, anywhere in the UK, with no shop visit needed.
The written offer is itemised. Each piece appears with its measured carat, its weight and its own figure, so you can see how the total was reached instead of being handed one number and asked to trust it.
Get in touch and show us. A WhatsApp photo of your gold or silver is all we need to give you a rough estimate before anything is posted.
Get your free label. We send a prepaid Royal Mail Special Delivery label, fully tracked. If you have no printer, a QR code for the counter does the same job.
Send it at your own pace. Wrap it in any padded envelope and hand it in at a Post Office whenever it suits you.
See the written offer. Everything is weighed, metal is XRF-assayed and any stones are assessed separately, usually on the working day your parcel arrives. You then get an itemised breakdown showing exactly how the figure was reached.
Decide. Say yes and the money is sent by Faster Payments. Say no and your items come straight back, free and tracked.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
Reading your items from photos
A clear set of photos of your gold or silver is enough for a useful first look. Lay items flat in good light and get close to any small stamps.
Hallmarks. Close shots of hallmarks reveal the assay office mark and fineness, which indicates the carat of gold or whether silver is sterling.
Carat stamps. Stamps such as 9ct, 18ct, 375, 750 or 925 confirm the likely metal before any testing.
Rough weight. Photographed beside a familiar object, items give us a fair sense of weight for the rough estimate.
Solid versus plated. Worn edges showing base metal, or marks such as "GP" or "EPNS", point to plating. We say so plainly rather than letting you post something of little value.
Stones and fittings. Stones, watch parts and base-metal clasps are valued apart from the precious metal, and a photo helps us explain that clearly.
Treat any figure from a photo as indicative. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market, and are confirmed only after an XRF assay. The gold hallmark guide covers what each mark means.
How the offer is worked out
The offer is measured rather than assumed: confirmed purity, accurate weight, and the live precious-metal market on the day we test, with our margin already inside the figure. You read every figure in a written, itemised breakdown before you commit to anything. See how we value gold for the detail.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. Your written offer applies the weight and purity we measure to the live precious-metal market, with our margin already inside the figure.
One parcel gets one written figure, itemised piece by piece. Your offer reflects the weight and purity we measure and the live precious-metal market on the day, with our margin already inside the figure, so nothing further is taken off. For coins, watches and signed or collectable pieces, send a photo on WhatsApp first and we will tell you how we would value them before you post anything.
From a Kendal Post Office counter to our XRF bench
A parcel posted from Kendal travels on the Royal Mail LA postcode network, with the same handling from the town centre or the wider Cumbria district. Sent by Special Delivery it normally reaches our address the next working morning.
Mixed-carat parcels need no sorting first. We separate 9, 18 and 22 carat items by direct XRF measurement rather than relying on the stamps, weigh each on its own, and value every carat on its own measured purity and weight.
Take a photograph of the Post Office receipt before you leave. The thirteen-character tracking number on it is the document that links your parcel to the consignment and follows it all the way to our door.
Getting it here safely
We email you a Royal Mail Special Delivery Guaranteed label, usually within 30 minutes between 8am and 9pm: tracked end to end and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. Print the label at home, or ask for a QR code and the Post Office counter prints it for you. If your items are worth more, message us before posting and we split them across more than one prepaid label. There is more on postage and cover. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
No obligation, ever
You are free to walk away at any point before you accept. Decline the offer and everything is repacked and returned to you free of charge, fully tracked and signed for. There is no assessment fee and no sales pressure afterwards. The detail is on what happens if I decline the offer.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
How payment reaches you
Accept the offer and we aim to send the money by Faster Payments within one working hour of your acceptance, straight to the bank account you provide. There are no cheques and no strings.
Who in Kendal sells gold and silver to GoldPaid?
GoldPaid buys in a handful of clear situations, set out below. If one of these sounds like yours, the linked page goes further into it.
Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
Gold sovereigns and coins. Send a photo of your coins on WhatsApp first and we will tell you how we would value them before you post anything.
Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Unsure where your items sit? A WhatsApp photo gets you a straight, honest answer before a label is ever issued.
What you see before you decide
GoldPaid makes no price-beating claims. You get the XRF reading, the weight and the figure for every piece in writing, and you decide at home.
Common questions
Can I send photos before I post anything from Kendal?
That is how we would rather begin. A clear WhatsApp photo lets us give you an informed first view and settle any concerns before you decide whether to post at all.
How long does a parcel from Kendal take to reach you?
Royal Mail Special Delivery from Kendal normally reaches us the next working morning. We assess, XRF-test and weigh your items on the day they arrive, and the written offer usually follows by email that working day. If you accept, we aim to pay by Faster Payments within one working hour of your acceptance.
Can I ask questions before I post anything?
Encouraged. The first move is always a question or a photo. We will talk you through the assay, the cover and the return-if-you-decline process before you commit to posting anything.
How is the Royal Mail cover arranged?
Every label is Royal Mail Special Delivery Guaranteed, tracked end to end and signed for on delivery. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used; for items you think exceed that, contact us before posting so we can confirm the right option.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee for declining, no pressure and no obligation to accept.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a rough estimate on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
A photo on WhatsApp, or a phone call, whichever suits you. From Kendal or anywhere else in the UK, the process moves at your pace and stops the moment you choose to stop it.
