Ask before you post, always
You never have to commit to anything to start. Message us on WhatsApp or call, tell us roughly what you have, and send a few clear photos for a quick indicative figure. Nothing leaves your hands until you decide it should, and there is no obligation even then.
GoldPaid is a UK-wide postal gold and silver buying service. Wherever you are, you sell gold or silver by post with a free insured Royal Mail label. There is no shop to visit and no counter pressure.
Paignton in context, and what we tend to receive from here
Paignton sits alongside Torquay on the English Riviera coast and shares the TQ postcode area. The town has had a long-established holiday and retirement economy since the late-Victorian railway opened it up, and the legacy in private hands is a steady stock of mid-twentieth-century gold jewellery alongside holiday-bought overseas pieces.
Holiday-bought gold from Spain, Cyprus and Turkey has unfamiliar hallmark formats; the XRF reads the metal directly, so the carat is settled by measurement rather than by what the stamp says.
How it works
- Ask first and send photos. Message us on WhatsApp with photos of your gold or silver for a quick indicative figure. Ask anything; there is no charge and no obligation.
- Request a prepaid Royal Mail label. We send a free Royal Mail Special Delivery label, tracked and signed for. No printer? We send a QR code for the Post Office counter.
- Post it when you are ready. Use any padded envelope. There is no deadline and no pressure.
- Receive a no-obligation valuation. Every item is weighed on calibrated scales and tested by XRF spectrometry. You get a written, itemised offer: purity, weight, the rate used and the figure.
- Accept or decline. Accept and you are paid by bank transfer via Faster Payments. Decline and everything is returned free of charge by tracked, insured post.
Valued on fact, not estimate
Your valuation rests on what can actually be measured: the purity an XRF assay confirms, the weight a calibrated scale records, and the live precious-metal rate at the time of assessment. It is all shown to you in writing first. XRF testing explained covers how the assay works.
Posting from a Paignton TQ-postcode
Paignton sits inside the Royal Mail TQ postcode area alongside Torquay, covering the town centre and reaching out through Preston, Goodrington, Hookhills and Roselands. Special Delivery handles any TQ postcode on the standard next-working-day clock into our address.
TQ-Paignton parcels often blend inherited family pieces with holiday-bought overseas jewellery accumulated over the resort decades. Unfamiliar Cypriot, Turkish or Spanish carat marks are read directly by XRF so the actual purity is settled by measurement rather than by what the stamp claims; each piece is paid at its measured carat.
From a Paignton counter the parcel routes overnight to our address via the South-West regional Mail Centre. The thirteen-character tracking reference on the counter receipt is the document that closes the chain on your side; a phone photograph at the counter is the simplest way to keep it safe.
Cover in transit
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking, a signature on delivery, arranged with that cover per parcel. Higher-value items are no problem, but please message us first so the cover and the packing approach match the value. Postage and insurance explains it fully.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, insured post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
Payment, once you accept
When you say yes to the written offer, GoldPaid pays by Faster Payments bank transfer to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Why this is a calmer way to sell
Three things make GoldPaid a steadier route than a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and insured, so obtaining the valuation costs you nothing.
Common questions
How long does a parcel from Paignton take to reach you?
Royal Mail Special Delivery from any TQ-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for, covered up to £2,500 as standard. If your items may exceed that figure, send a rough total weight beforehand and we will arrange the appropriate higher-cover level before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.