Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
GoldPaid buys gold and silver from Dartmouth by post: no shop visit, no pressure. Ask your questions first on WhatsApp, send a photo of what you have, request a free tracked Royal Mail Special Delivery label only when you are ready, and decide only after you have seen a written offer back from us.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Do I need to visit a shop in Dartmouth?No. GoldPaid serves customers in Dartmouth by post using a prepaid Royal Mail Special Delivery label. You do not need to visit a shop. The label arrives by email and you post your items from any UK Post Office.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
You stay in control
You do not have to post anything to get an answer. Ask your questions first and send photos of your gold or silver on WhatsApp for a free rough estimate. Request a label only when you are comfortable.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free prepaid Royal Mail label in, a written offer back, and a free return if you decline.
Dartmouth in context, and how we handle what you send
Dartmouth is a long-established South-Devon estuary town inside the TQ postcode area, with a deep naval and merchant-marine history going back to the medieval period. A pocket watch is valued in parts. The case is assayed and weighed on its own, the movement is identified separately, and non-gold components are left out of the gold figure instead of being counted in.
Anything with a name, a ship or a date cut into it is listed on its own line. An inscription can carry interest that weight alone would miss, and it does not survive a melt.
What happens, from first message to payment
A photo and a question. Send photos of your gold or silver on WhatsApp. We reply with a rough estimate and answer whatever you want to know.
A prepaid label, on request. Ask for the label when you are ready. We send a free Royal Mail Special Delivery label, tracked and signed for, or a QR code for the Post Office counter.
You post it. Any padded envelope is fine, posted whenever you choose.
We assess and write it up. Weighing and an XRF assay produce a written, itemised offer for you to read at home, usually on the working day your parcel arrives.
Your decision. Accept for payment by Faster Payments, or decline for a free, tracked, signed-for return.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
What a photo tells us, and what it cannot
Before your gold or silver is posted, a few clear pictures let us give you a rough estimate and point out anything you should know.
From a good photo we can usually read the hallmark and the mark of the assay office that tested the piece. We can spot purity stamps such as 375, 750, 916 and 925, which stand for 9ct, 18ct and 22ct gold and for sterling silver. We can judge approximate size and weight against a coin or ruler, and tell whether an item looks solid or plated. Marks like "GP", "rolled gold" or "EPNS", or base metal showing through worn edges, usually mean plating. Set stones, clasps and non-gold fittings are not precious metal, so we explain separately how they affect the value.
Photos guide an indicative figure only. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. We confirm the firm offer after an XRF assay of your own items. See the gold hallmark guide and scrap gold value for more.
Valued on fact, not estimate
Your valuation rests on things we can measure. An XRF assay confirms the purity, the scales record the weight, and the live precious-metal market on the day sets the figure, with our margin already inside it. It is all shown to you in writing first. XRF testing explained covers how the assay works.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. Your written offer applies the weight and purity we measure to the live precious-metal market, with our margin already inside the figure.
One parcel gets one written figure, itemised piece by piece. Your offer reflects the weight and purity we measure and the live precious-metal market on the day, with our margin already inside the figure, so nothing further is taken off. For coins, watches and signed or collectable pieces, send a photo on WhatsApp first and we will tell you how we would value them before you post anything.
A Dartmouth TQ-postcode parcel from the South-Devon naval coast
Dartmouth and the surrounding South-Devon estuary district use the Royal Mail TQ postcode area, covering the town centre out through Townstal, Kingswear, Stoke Fleming and Strete. Special Delivery handles any TQ postcode on the standard one-working-day route into our address.
Parcels are signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested on the same working day wherever the post allows. The written offer follows by email.
From a Dartmouth counter the parcel routes overnight to our address. The thirteen-character tracking reference on the counter receipt is your single document; a phone photograph at the counter closes the chain on your side.
Cover in transit
The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking and a signature on delivery. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. For higher-value items, please message us first so the parcel can be split across more than one prepaid label before it travels. Postage and cover explains it fully. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, signed-for post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
How payment reaches you
Accept the offer and we aim to send the money by Faster Payments within one working hour of your acceptance, straight to the bank account you provide. There are no cheques and no strings.
Why sell by post with GoldPaid
Three differences from a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and signed for, so obtaining the valuation costs you nothing.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
How long does a parcel from Dartmouth take to reach you?
Royal Mail Special Delivery from any TQ-postcode address normally reaches our address the next working morning. We usually weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. If your items may be worth more than £2,500, send a rough total weight first and we can split them across more than one prepaid label at no charge.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the written offer as a record.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a rough estimate on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Message us with a clear photo of your items on WhatsApp, or call. There is no obligation at any stage and the only commitment is your decision to accept a written offer once you have seen it. Free tracked return if you decline.
