You stay in control
Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold or silver on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free insured label in, a written offer back, and a free return if you decline.
Dartmouth in context, and what we tend to receive from here
Dartmouth is a long-established South-Devon estuary town inside the TQ postcode area, with a deep naval and merchant-marine history going back to the medieval period. Household jewellery in private Dartmouth hands often reflects that maritime legacy: gold pocket watches, presentation pieces with naval inscriptions, and inherited fine items from long-settled merchant families.
Naval presentation pieces with engraved inscriptions sometimes carry strong collector interest; we flag any inscribed item separately on the written offer rather than rolling it into the scrap line.
What happens, from first message to payment
- A photo and a question. Send photos of your gold or silver on WhatsApp. We reply with a quick indicative figure and answer whatever you want to know.
- A prepaid label, on request. Ask for the label when you are ready and we send a free, tracked, signed-for Royal Mail Special Delivery one, or a QR code for the counter.
- You post it. Any padded envelope is fine, posted whenever you choose.
- We assess and write it up. Calibrated weighing plus an XRF assay produce a written, itemised offer for you to read at home.
- Your decision. Accept for payment by Faster Payments, or decline for a free, tracked, insured return.
What a photo tells us, and what it cannot
Before your gold or silver is posted, a few clear pictures let us give you an honest quick indicative figure and point out anything you should know.
From a good photo we can usually read the hallmark and any assay office mark, spot carat or fineness stamps such as 375, 750, 916 or 925, judge approximate size and weight against a coin or ruler, and tell whether an item looks solid or plated. Marks like "GP", "rolled gold" or "EPNS", or base metal showing through worn edges, usually mean plating. Set stones, clasps and non-gold fittings are not precious metal, so we explain separately how they affect the value.
Valued on fact, not estimate
Your valuation rests on what can actually be measured: the purity an XRF assay confirms, the weight a calibrated scale records, and the live precious-metal rate at the time of assessment. It is all shown to you in writing first. XRF testing explained covers how the assay works.
A Dartmouth TQ-postcode parcel from the South-Devon naval coast
Dartmouth and the surrounding South-Devon estuary district use the Royal Mail TQ postcode area, covering the town centre out through Townstal, Kingswear, Stoke Fleming and Strete. Special Delivery handles any TQ postcode on the standard one-working-day route into our address.
TQ-Dartmouth parcels carry a deep naval and merchant-marine legacy: gold pocket watches with engraved owner names, presentation pieces with naval inscriptions, and inherited fine items from long-settled merchant families. We flag every inscribed piece separately on the written offer rather than rolling it into the scrap line.
From a Dartmouth counter the parcel routes overnight to our address. The thirteen-character tracking reference on the counter receipt is your single document; a phone photograph at the counter closes the chain on your side.
Cover in transit
Your parcel is insured up to £2,500 via Royal Mail Special Delivery. The prepaid label is Royal Mail Special Delivery Guaranteed: full tracking, a signature on delivery, arranged with that cover per parcel. Higher-value items are no problem, but please message us first so the cover and the packing approach match the value. Postage and insurance explains it fully.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, insured post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
How payment reaches you
Accept the offer and the money is sent by Faster Payments straight to the bank account you provide. There are no cheques, no delays of that kind, and no strings.
Why this is a calmer way to sell
Three things make GoldPaid a steadier route than a counter sale. You see a measured valuation in writing, not a verbal estimate. You decide at home, with nobody waiting. And if you decline, the return is free, tracked and insured, so obtaining the valuation costs you nothing.
Common questions
How long does a parcel from Dartmouth take to reach you?
Royal Mail Special Delivery from any TQ-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel is insured up to £2,500 via Royal Mail Special Delivery. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Related pages
- Sell gold by post UK
- Sell scrap gold
- Sell gold & silver coins
- Sell silver
- Sell platinum
- Sell bullion
- Sell diamond jewellery
- Probate & inheritance
- Gold & silver calculator
- Sell gold in Torquay
- Sell gold in Paignton
- Sell gold in Newton Abbot
- Sell gold in Barnstaple
- Sell gold in Bideford
- All locations
- Gold price today, UK rates
- Silver price today, UK rates
- UK gold hallmark guide
- How we value gold