No pressure to begin with
There is genuinely nothing to commit to up front. A WhatsApp message with a couple of photos of your gold or silver gets you a quick indicative figure and an honest answer to any question. Whether you post anything is your call, made later.
GoldPaid has no high-street branches. It is postal-only and UK-wide, which is what keeps it lean and means you never have to travel.
Frome in context, and what we tend to receive from here
Frome is an East-Somerset market town inside the BA postcode area, with a long wool-trade and now-established arts and antiques economy. Private household jewellery flow here mixes inherited family pieces with the craft-and-antiques stock typical of a long-running arts-trade town.
Hand-made and craft jewellery without commercial hallmarks is XRF-tested directly; the carat is settled by measurement rather than by the absence of a maker stamp.
Four moving parts, all visible
- You ask, we steer. WhatsApp us photos of your gold or silver; you get an honest indicative figure and no pressure to go further.
- We send the label. A free Royal Mail Special Delivery label arrives, tracked and signed for, with a QR-code option if you cannot print.
- You post when ready. No countdown. Use whatever padded packaging you already have.
- We test, you decide. Items are weighed and XRF-assayed, the written offer is sent, and you either accept for a Faster Payments transfer or decline for a free insured return.
Where the figure comes from
There is no guesswork in the offer. We confirm purity by XRF assay, weigh on calibrated scales, and price against the live market rate on the day. Every one of those numbers appears in the written breakdown you receive before deciding. The full method is on how we value gold.
A Frome BA-postcode parcel from the East-Somerset arts belt
Frome and the surrounding East-Somerset district use the Royal Mail BA postcode area, covering the town centre out through Catherine Hill, Welshmill, Spring Gardens and Nunney. Special Delivery handles any BA postcode on the standard one-working-day route into our address.
BA-Frome parcels often include hand-made and craft jewellery without commercial hallmarks, reflecting the town's long-running arts-trade economy. Unmarked craft silver and gold is XRF-tested directly and the carat is settled by measurement rather than by the absence of a maker stamp.
From a Frome counter the parcel routes overnight via the regional Mail Centre to our address. The counter receipt's tracking reference is your one document for the journey; a phone photograph at the counter is enough.
Postage and cover
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. The label we send is Royal Mail Special Delivery Guaranteed: tracked end to end, signed for on delivery, and arranged with that compensation cover per parcel. If you believe your items are worth more, message us before posting and we will arrange the right approach, whether that is additional cover or splitting items across more than one parcel. Full detail is on postage and insurance, and is it safe to post gold? walks through posting valuables safely.
If the offer is not for you
Then nothing happens except a free return. We send your items back by tracked, insured post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.
The payment step
Acceptance triggers payment: a direct bank transfer by Faster Payments, to the account you give us. Nothing to bank and nothing to chase.
Built to be trusted, not just believed
- Owner-run, with a named founder accountable for the service
- Every item XRF-assayed, the result shown to you in writing
- Free insured postage both ways, so a valuation is genuinely no-obligation
- Honest about its limits, including when a specialist would suit you better
- No fabricated reviews and no invented numbers, anywhere on the site
Common questions
How long does a parcel from Frome take to reach you?
Royal Mail Special Delivery from any BA-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for, covered up to £2,500 as standard. If your items may exceed that figure, send a rough total weight beforehand and we will arrange the appropriate higher-cover level before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.