Ask first. Post later, or not at all.
You can ask as much as you like before anything is sent. Photos on WhatsApp give us enough to offer a quick indicative figure on your gold or silver, and we will tell you straight if something is not worth posting. Nothing moves until you say so.
Selling with GoldPaid is done entirely by post, anywhere in the UK. There is no shop to find and no pressure at a counter, because there is no counter.
Weston-super-Mare in context, and how we handle what you send
Weston-super-Mare is the largest of the North-Somerset coastal towns, sitting inside the BS postcode area shared with Bristol. The town has a long-running Victorian resort and retirement economy. Good pieces are lifted out and priced on their own rather than disappearing into a total weight. Each item is assayed, weighed and listed separately on the written offer.
An unfamiliar numeric mark such as 333, 585 or 750 is a purity figure rather than a UK hallmark. It is assayed the same way as a British-marked piece, so the stamp does not decide the price.
How selling works here
- Start on WhatsApp. A couple of clear photos of your gold or silver are enough for us to give you a quick indicative figure at no charge.
- Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
- Post in your own time. Any padded envelope works, and there is no deadline to meet.
- Get a written valuation. Each item is weighed on calibrated scales and read by XRF spectrometry, and the itemised offer is sent to you in writing, usually on the working day your parcel arrives.
- Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.
Reading your items from photos
A clear set of photos of your gold or silver is enough for a useful first look. Lay items flat in good light and get close to any small stamps.
- Hallmarks. Close shots of hallmarks reveal the assay office mark and fineness, which indicates the carat of gold or whether silver is sterling.
- Carat stamps. Stamps such as 9ct, 18ct, 375, 750 or 925 confirm the likely metal before any testing.
- Rough weight. Photographed beside a familiar object, items give us a fair sense of weight for the indicative figure.
- Solid versus plated. Worn edges showing base metal, or marks such as "GP" or "EPNS", point to plating. We say so plainly rather than letting you post something of little value.
- Stones and fittings. Stones, watch parts and base-metal clasps are valued apart from the precious metal, and a photo helps us explain that clearly.
Valued on fact, not estimate
Your valuation rests on three things we can measure. An XRF assay confirms the purity, a calibrated scale records the weight, and the live precious-metal rate on the day sets the price. It is all shown to you in writing first. XRF testing explained covers how the assay works.
A Weston-super-Mare BS-postcode parcel from the North-Somerset coast
Weston-super-Mare sits on the North-Somerset coast inside the Royal Mail BS postcode area shared with Bristol, covering the town centre out through Worle, Uphill, Milton and Locking. Special Delivery handles any BS postcode on the standard next-working-day route into our address.
There is no need to clean or polish anything first. Tarnish and grime make no difference to an XRF reading, which is taken on a small prepared area of the metal, and polishing only removes material you would otherwise be paid for.
From a Weston-super-Mare counter the parcel routes overnight via the South-West regional Mail Centre to our address. Photograph the receipt before you leave. The tracking reference on it is the only thing you need to hold on to.
Getting it here safely
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. We post you a Royal Mail Special Delivery Guaranteed label: tracked end to end, signed for, and arranged with that cover per parcel. If your items are worth more, the rule is simple: message us before posting and we will sort the right approach. There is more on postage and cover.
Declining, made simple
A quick message is all it takes to decline, and you do not need to give a reason. Your items are then returned free of charge on a tracked, signed-for service, with no fee and no pressure to reconsider. What happens if I decline the offer covers it fully.
How payment reaches you
Accept the offer and the money is sent by Faster Payments within one working hour of acceptance, straight to the bank account you provide. There are no cheques, no delays of that kind, and no strings.
The proof, not the promise
Anyone can say "best price". GoldPaid does not. Instead the process is laid bare: a measured XRF assay, calibrated weighing, the live market rate, and a written breakdown you read at home before you commit to anything. The reassurance here is structural, built into how the service works, rather than asserted in a slogan.
Common questions
How long does a parcel from Weston-super-Mare take to reach you?
Royal Mail Special Delivery from any BS-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Request a free prepaid Royal Mail label
Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.
Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.
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