
Start with a question, not a parcel
The first step is a conversation, not a commitment. Send a photo of your gold or silver on WhatsApp, or call, and you will get an honest quick indicative figure and a straight answer to anything you want to ask. You decide what happens next.
Because GoldPaid works entirely by post across the UK, you do all of this from home, in your own time. No shop, no queue, and nobody watching over your shoulder while you think.
Wells in context, and how we handle what you send
Wells is the small cathedral city of central Somerset, sitting inside the BA postcode area, with a long market-and-cathedral-trade history dating back to the medieval period. Georgian and Victorian pieces are checked for antique value before any scrap figure is written, and where a specialist sale looks likely to pay more, the offer says so plainly.
Every figure behind an offer is shown: the weight of each piece, its measured purity and the rate applied. Family members and executors can follow the arithmetic without taking anything on trust.
The process, step by step
- Get in touch and show us. A WhatsApp photo of your gold or silver is all we need to give you an honest quick indicative figure before anything is posted.
- Get your free label. We send a prepaid Royal Mail Special Delivery label, fully tracked. If you have no printer, a QR code for the counter does the same job.
- Send it at your own pace. Wrap it in any padded envelope and hand it in at a Post Office whenever it suits you.
- See the written offer. We weigh and XRF-assay every item, usually on the working day your parcel arrives, then send an itemised breakdown showing exactly how the figure was reached.
- Decide. Say yes and the money is sent by Faster Payments. Say no and your items come straight back, free and tracked.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick indicative figure, and how we flag anything worth knowing before you post.
- Hallmarks and assay marks. A close photo of a hallmark usually shows two useful things: the mark of the assay office that tested the piece, and the fineness. Fineness is the purity number, and it tells us whether an item is 9, 18 or 22 carat gold, or sterling silver.
- Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
- Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the indicative figure.
- Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
- Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal, so we account for them separately. A photo helps us explain how they affect the figure.
What the offer is built on
Three measured things set every offer: confirmed purity from an XRF assay, accurate weight on calibrated scales, and the live precious-metal rate on the day. You read each figure in a written, itemised breakdown before you decide anything. To see the rates that move the figure, check the gold price today and the silver price today.
Posting from a Wells BA-postcode in the small cathedral city
Wells sits in central Somerset inside the Royal Mail BA postcode area, covering the city centre out through Wookey, Croscombe, Coxley and Easton. Special Delivery handles any BA postcode on the standard one-working-day clock into our address.
Parcels are opened, logged and assayed on the working day they arrive wherever the post allows. You are messaged when the parcel scans in here, and the written offer follows by email rather than by phone call.
From a Wells Post Office the parcel moves on the standard overnight Special Delivery service. Photograph the receipt before you leave the counter. That is everything you need at your end until we message you on WhatsApp to say it has reached us.
How your parcel is protected
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. Your items travel on Royal Mail Special Delivery Guaranteed: fully tracked, needs a signature on delivery, arranged with that compensation cover per parcel. Worth more than that? Tell us before you post, and we will either arrange extra cover or suggest splitting the items across separate parcels. See postage and cover for the full picture.
No obligation, ever
You are free to walk away at any point before you accept. Decline the offer and everything is repacked and returned to you free of charge, fully tracked and signed for. There is no assessment fee and no sales pressure afterwards. The detail is on what happens if I decline the offer.
Being paid
If you accept, payment follows by Faster Payments within one working hour of acceptance, transferred directly to your bank account. It is the last step, and a simple one.
Why sellers choose GoldPaid
GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is XRF-assayed and weighed on calibrated scales. Every offer is itemised in writing. Postage is free and tracked both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.
Common questions
How long does a parcel from Wells take to reach you?
Royal Mail Special Delivery from any BA-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Request a free prepaid Royal Mail label
Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.
Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.
Related pages
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- Gold price today, UK rates
- Silver price today, UK rates
- UK gold hallmark guide
- How we value gold
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- Sell silver coins