How selling gold from Newcastle-under-Lyme by post works
GoldPaid is a UK-wide postal gold and silver buyer. We do not run a shop or branch in Newcastle-under-Lyme, and we do not need to. The whole process is built so you never have to travel, never have to commit before you are ready, and never have to accept an offer you are not happy with.
Here is exactly how it works from a ST-postcode address:
No pressure to begin with
There is genuinely nothing to commit to up front. A WhatsApp message with a couple of photos of your gold or silver gets you a quick indicative figure and an honest answer to any question. Whether you post anything is your call, made later.
GoldPaid has no high-street branches. It is postal-only and UK-wide, which is what keeps it lean and means you never have to travel.
The full process, start to finish
- Ask, then send photos. Message us on WhatsApp with a few clear photos of your gold or silver. Lay items flat, in daylight if you can, and include any hallmarks or carat stamps in shot. We reply with a quick indicative figure and answer anything you want to ask. There is no charge and no obligation.
- Request the prepaid label. When you are ready, we email a free Royal Mail Special Delivery Guaranteed label, tracked and signed for. No printer is needed: ask for a QR code and the Post Office counter prints it for you.
- Pack and post, tracked. Wrap items in any padded envelope or a small box, attach the label, and hand the parcel in over the Post Office counter so you get a receipt with the tracking number. Keep that receipt. There is no deadline.
- We weigh, test and value. On arrival each item is weighed on calibrated scales and tested by XRF spectrometry to confirm purity. You receive a written, itemised offer showing the weight, the purity, the rate used and the figure for each item.
- Accept or decline. Accept and you are paid by bank transfer on Faster Payments. Decline and everything is returned to you free of charge by tracked, insured post. The choice is entirely yours, and you do not need to give a reason.
New to posting valuables? Read the flagship guide on selling gold by post in the UK for a fuller walk-through of every step.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick indicative figure, and how we flag anything worth knowing before you post.
- Hallmarks and assay marks. A close photo of a hallmark often shows the assay office mark and the fineness, which points to whether an item is 9, 18 or 22 carat gold, or sterling silver.
- Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
- Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the indicative figure.
- Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
- Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal and are accounted for separately, so a photo helps us explain how they affect the figure.
Who sells gold from Newcastle-under-Lyme
Newcastle-under-Lyme sits in the Staffordshire area, and a meaningful share of customers from this area are clearing inherited jewellery, settling estates, or simply selling pieces they no longer wear after a house move or downsize.
The items we most commonly receive from Newcastle-under-Lyme are inherited and family-passed jewellery, broken chains and single earrings, plain wedding and signet bands, charm bracelets, gold sovereigns and pre-decimal coins, hallmarked silver tea services and silver cutlery, and the occasional bullion bar or commemorative coin set.
What the offer is built on
Three measured things set every offer: confirmed purity from an XRF assay, accurate weight on calibrated scales, and the live precious-metal rate on the day. You read each figure in a written, itemised breakdown before you decide anything. To see the rates that move the figure, check the gold price today and the silver price today.
Posting gold from a ST-postcode: how the next 24 hours go
The ST postcode area covers Newcastle-under-Lyme and the surrounding Staffordshire districts. A parcel handed in at any Post Office counter inside that area joins the same Royal Mail Special Delivery pipeline; Royal Mail does not run a different track based on where you post from.
Most counters accept Special Delivery up to around 5pm on weekdays. Hand the parcel in before that day's acceptance cut-off and it normally arrives with us the following working morning, signed for by 1pm. The receipt the clerk gives you carries a 13-character tracking reference, take a photograph of it before you leave. That photo, in practical terms, is the single document that protects you between the moment the parcel leaves your hand and the moment our written offer arrives in your inbox.
How your parcel is protected
Your parcel is insured up to £2,500 via Royal Mail Special Delivery. Your items travel on Royal Mail Special Delivery Guaranteed: fully tracked, needs a signature on delivery, arranged with that compensation cover per parcel. Worth more than that? Tell us before you post, and we will either arrange extra cover or suggest splitting the items across separate parcels. See postage and insurance for the full picture.
No obligation, ever
You are free to walk away at any point before you accept. Decline the offer and everything is repacked and returned to you free of charge, fully tracked and insured. There is no assessment fee and no sales pressure afterwards. The detail is on what happens if I decline the offer.
Being paid
If you accept, payment follows by Faster Payments, transferred directly to your bank account. It is the last step, and a simple one.
Why sellers choose GoldPaid
GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is XRF-assayed and weighed on calibrated scales, every offer is itemised in writing, postage is free and insured both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.
Common questions
How long does it take from Newcastle-under-Lyme?
Posted from Newcastle-under-Lyme by Special Delivery, a parcel typically arrives with us the following working morning. We XRF-test and weigh it the same day, send the written offer by email, and pay by Faster Payments the moment you accept.
Can I ask questions before I post anything?
Yes. That is the whole idea. WhatsApp us a photo or phone us with whatever you want to know about the assay, the cover, the timing, or the decline process. Posting is the step after you are comfortable, never before.
How is the Royal Mail cover arranged?
The label we send you is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel is insured up to £2,500 via Royal Mail Special Delivery. If you have higher-value items, message us first so we can confirm the appropriate postal option before you post.
What happens if I do not accept the offer?
If the offer is not for you, the items are posted straight back to you, free of charge, tracked and signed for. There is no decline fee and no obligation at any stage.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.