Ask first. Post later, or not at all.
You can ask as much as you like before anything is sent. Photos on WhatsApp give us enough to offer a quick indicative figure on your gold or silver, and we will tell you straight if something is not worth posting. Nothing moves until you say so.
Selling with GoldPaid is done entirely by post, anywhere in the UK. There is no shop to find and no pressure at a counter, because there is no counter.
Penzance in context, and what we tend to receive from here
Penzance is the principal town of the western Cornish peninsula inside the TR postcode area, with a long history as a mining and fishing port now turned over largely to retirement, tourism and the arts. Household jewellery in private Penzance hands often combines inherited mining-and-fishing-trade family pieces with later twentieth-century stock from the resort-and-arts economy.
Older Cornish mining-and-fishing-household pieces sometimes arrive with the hallmarks rubbed thin by decades of daily wear; the XRF reads the metal directly, so a worn or partly-faded mark is not a barrier to a clean valuation.
What happens, from first message to payment
- A photo and a question. Send photos of your gold or silver on WhatsApp. We reply with a quick indicative figure and answer whatever you want to know.
- A prepaid label, on request. Ask for the label when you are ready and we send a free, tracked, signed-for Royal Mail Special Delivery one, or a QR code for the counter.
- You post it. Any padded envelope is fine, posted whenever you choose.
- We assess and write it up. Calibrated weighing plus an XRF assay produce a written, itemised offer for you to read at home.
- Your decision. Accept for payment by Faster Payments, or decline for a free, tracked, insured return.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick indicative figure, and how we flag anything worth knowing before you post.
- Hallmarks and assay marks. A close photo of a hallmark often shows the assay office mark and the fineness, which points to whether an item is 9, 18 or 22 carat gold, or sterling silver.
- Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
- Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the indicative figure.
- Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
- Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal and are accounted for separately, so a photo helps us explain how they affect the figure.
How we value what you send
Every offer is built from three measurable facts: confirmed purity, accurate weight, and the live precious-metal market rate on the day we assess your items. You see each figure in a written breakdown before you decide anything. See how we value gold and XRF testing explained for the full method.
A Penzance TR-postcode parcel from the far west of Cornwall
Penzance and the western Cornish peninsula use the Royal Mail TR postcode area from TR18 in the town centre out through Newlyn, Mousehole, Marazion and across to Heamoor. Special Delivery handles any TR postcode on the standard one-working-day route into our address.
TR-Penzance parcels often arrive with mining-and-fishing-trade family pieces where the hallmarks have been worn thin by daily use across two or three generations. The XRF reading is taken on a cleaned surface of each piece and the carat is settled by direct measurement, so a faded or partly-rubbed mark is no obstacle to a fair valuation.
From a Penzance counter the parcel routes overnight via the South-West regional Mail Centre to our address. The counter receipt's thirteen-character tracking reference is the document that closes the chain on your side; a phone photograph at the counter is enough.
Getting it here safely
Your parcel is insured up to £2,500 via Royal Mail Special Delivery. We post you a Royal Mail Special Delivery Guaranteed label: tracked end to end, signed for, and arranged with that cover per parcel. If your items are worth more, the rule is simple, message us before posting and we will sort the right approach. There is more on postage and insurance.
Declining, made simple
A quick message is all it takes to decline, and you do not need to give a reason. Your items are then returned free of charge on a tracked, insured service, with no fee and no pressure to reconsider. What happens if I decline the offer covers it fully.
How payment reaches you
Accept the offer and the money is sent by Faster Payments straight to the bank account you provide. There are no cheques, no delays of that kind, and no strings.
The proof, not the promise
Anyone can say "best price". GoldPaid does not. Instead the process is laid bare: a measured XRF assay, calibrated weighing, the live market rate, and a written breakdown you read at home before you commit to anything. The reassurance here is structural, built into how the service works, rather than asserted in a slogan.
Common questions
How long does a parcel from Penzance take to reach you?
Royal Mail Special Delivery from any TR-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel is insured up to £2,500 via Royal Mail Special Delivery. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Related pages
- Sell gold by post UK
- Sell scrap gold
- Sell gold & silver coins
- Sell silver
- Sell platinum
- Sell bullion
- Sell diamond jewellery
- Probate & inheritance
- Gold & silver calculator
- Sell gold in St Ives
- Sell gold in Newquay
- Sell gold in Falmouth
- Sell gold in Helston
- Sell gold in Camborne
- All locations
- Gold price today, UK rates
- Silver price today, UK rates
- UK gold hallmark guide
- How we value gold