Start with a question, not a parcel
The first step is a conversation, not a commitment. Send a photo of your gold or silver on WhatsApp, or call, and you will get an honest quick indicative figure and a straight answer to anything you want to ask. You decide what happens next.
Because GoldPaid works entirely by post across the UK, you do all of this from home, in your own time. No shop, no queue, and nobody watching over your shoulder while you think.
St Ives in context, and what we tend to receive from here
St Ives is a long-established Cornish fishing-and-arts harbour town inside the TR postcode area, with one of the best-known artist-colony reputations in the country running back over a century. Private jewellery here often blends inherited Cornish family pieces with craft jewellery accumulated by the long-resident artist community.
Hand-made artist-community jewellery is often unhallmarked; we XRF-test the metal directly rather than relying on a maker stamp, so unmarked silver and gold craft pieces are valued on their measured purity.
What happens, from first message to payment
- A photo and a question. Send photos of your gold or silver on WhatsApp. We reply with a quick indicative figure and answer whatever you want to know.
- A prepaid label, on request. Ask for the label when you are ready and we send a free, tracked, signed-for Royal Mail Special Delivery one, or a QR code for the counter.
- You post it. Any padded envelope is fine, posted whenever you choose.
- We assess and write it up. Calibrated weighing plus an XRF assay produce a written, itemised offer for you to read at home.
- Your decision. Accept for payment by Faster Payments, or decline for a free, tracked, insured return.
The valuation, in plain terms
We do not eyeball a figure. Each item is XRF-assayed for purity and weighed on calibrated scales, then valued against the live market rate, and you see the working in writing before you decide. The method is set out in full on how we value gold.
Posting from a St Ives TR-postcode in the Cornish artist colony
St Ives and the surrounding north-Cornish district use the Royal Mail TR postcode area, covering the town centre out through Carbis Bay, Halsetown, Lelant and Hayle. Special Delivery handles any TR postcode on the standard one-working-day clock into our address.
TR-St Ives parcels frequently include hand-made artist-community jewellery accumulated over the town's long-established arts-colony decades. Unhallmarked craft silver and gold is XRF-tested directly rather than relying on a maker stamp, so unmarked artist-trade pieces are welcome and valued on their measured purity.
From a St Ives counter the parcel routes overnight via the regional Mail Centre to our address. We track it from the moment Royal Mail scans the label, and the counter receipt is your record on the journey out.
Postage, tracking and cover
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. Every parcel uses Royal Mail Special Delivery Guaranteed, tracked from the counter to our door, signed for on arrival, and arranged with that compensation cover. For anything you think exceeds it, contact us first; we will arrange a suitable approach rather than leave a parcel underprotected. The detail sits on postage and insurance and is it safe to post gold?.
No obligation, ever
You are free to walk away at any point before you accept. Decline the offer and everything is repacked and returned to you free of charge, fully tracked and insured. There is no assessment fee and no sales pressure afterwards. The detail is on what happens if I decline the offer.
Getting paid
Once you accept your written offer, payment is made by bank transfer using Faster Payments, directly to your account. No cheques to wait on, no conditions attached.
What backs the offer up
- XRF spectrometry on every item, not a counter estimate
- A written, itemised breakdown before you decide anything
- Free insured postage in, free tracked return out
- No countdowns, no pressure, no fabricated reviews
- An owner-run business with a named founder who answers honestly
Common questions
How long does a parcel from St Ives take to reach you?
Royal Mail Special Delivery from any TR-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for, covered up to £2,500 as standard. If your items may exceed that figure, send a rough total weight beforehand and we will arrange the appropriate higher-cover level before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.