You stay in control
Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold or silver on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free insured label in, a written offer back, and a free return if you decline.
Helston in context, and what we tend to receive from here
Helston is the principal market town of the Lizard peninsula inside the TR postcode area, with a long tin-stannary and agricultural-trade history. Household jewellery flow here is dominated by inherited working-life and family pieces from long-settled Lizard households.
Cornish-stannary-era inherited pieces with engraved local inscriptions occasionally carry collector interest above the metal value; we flag any such piece separately on the written offer.
The process, step by step
- Get in touch and show us. A WhatsApp photo of your gold or silver is all we need to give you an honest quick indicative figure before anything is posted.
- Get your free label. We send a prepaid Royal Mail Special Delivery label, fully tracked. If you have no printer, a QR code for the counter does the same job.
- Send it at your own pace. Wrap it in any padded envelope and hand it in at a Post Office whenever it suits you.
- See the written offer. We weigh and XRF-assay every item, then send an itemised breakdown showing exactly how the figure was reached.
- Decide. Say yes and the money is sent by Faster Payments. Say no and your items come straight back, free and insured.
The valuation, in plain terms
We do not eyeball a figure. Each item is XRF-assayed for purity and weighed on calibrated scales, then valued against the live market rate, and you see the working in writing before you decide. The method is set out in full on how we value gold.
A Helston TR-postcode parcel from the Lizard peninsula
Helston sits at the head of the Lizard peninsula inside the Royal Mail TR postcode area, covering the town centre out through Porthleven, Mawgan, Wendron and on to The Lizard. Special Delivery handles any TR postcode on the standard one-working-day route into our address.
TR-Helston parcels carry the stannary-trade and farming-household legacy typical of the Lizard district. Older inherited pieces with engraved local inscriptions occasionally surface and we flag each such item separately on the written offer rather than reducing it to metal weight.
From a Helston counter the parcel routes overnight via the South-West regional Mail Centre to our address. The thirteen-character tracking reference on the counter receipt is your one document; a phone photograph at the counter is enough.
Postage and cover
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. The label we send is Royal Mail Special Delivery Guaranteed: tracked end to end, signed for on delivery, and arranged with that compensation cover per parcel. If you believe your items are worth more, message us before posting and we will arrange the right approach, whether that is additional cover or splitting items across more than one parcel. Full detail is on postage and insurance, and is it safe to post gold? walks through posting valuables safely.
No obligation, ever
You are free to walk away at any point before you accept. Decline the offer and everything is repacked and returned to you free of charge, fully tracked and insured. There is no assessment fee and no sales pressure afterwards. The detail is on what happens if I decline the offer.
Payment, once you accept
When you say yes to the written offer, GoldPaid pays by Faster Payments bank transfer to your nominated account. You give those details only at the point you accept, never as a condition of getting an offer.
Built to be trusted, not just believed
- Owner-run, with a named founder accountable for the service
- Every item XRF-assayed, the result shown to you in writing
- Free insured postage both ways, so a valuation is genuinely no-obligation
- Honest about its limits, including when a specialist would suit you better
- No fabricated reviews and no invented numbers, anywhere on the site
Common questions
How long does a parcel from Helston take to reach you?
Royal Mail Special Delivery from any TR-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for, covered up to £2,500 as standard. If your items may exceed that figure, send a rough total weight beforehand and we will arrange the appropriate higher-cover level before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.