Ask first. Post later, or not at all.
You can ask as much as you like before anything is sent. Photos on WhatsApp give us enough to offer a quick indicative figure on your gold or silver, and we will tell you straight if something is not worth posting. Nothing moves until you say so.
Selling with GoldPaid is done entirely by post, anywhere in the UK. There is no shop to find and no pressure at a counter, because there is no counter.
Saltash in context, and what we tend to receive from here
Saltash sits on the Cornish side of the Tamar river inside the PL postcode area, effectively a residential satellite of Plymouth across the estuary. The household jewellery stock here mixes the older long-settled Cornish family pieces with younger, more current Plymouth-commuter household jewellery.
Modern engagement and eternity rings come through PL-Saltash parcels alongside the older inherited Cornish pieces; stones and metal are valued as separate lines so each side of the piece is clear.
Four moving parts, all visible
- You ask, we steer. WhatsApp us photos of your gold or silver; you get an honest indicative figure and no pressure to go further.
- We send the label. A free Royal Mail Special Delivery label arrives, tracked and signed for, with a QR-code option if you cannot print.
- You post when ready. No countdown. Use whatever padded packaging you already have.
- We test, you decide. Items are weighed and XRF-assayed, the written offer is sent, and you either accept for a Faster Payments transfer or decline for a free insured return.
The valuation, in plain terms
We do not eyeball a figure. Each item is XRF-assayed for purity and weighed on calibrated scales, then valued against the live market rate, and you see the working in writing before you decide. The method is set out in full on how we value gold.
Posting from a Saltash PL-postcode across the Tamar
Saltash sits on the Cornish bank of the Tamar inside the Royal Mail PL postcode area, covering the town centre out through Burraton, Pillmere, Wearde and Latchbrook. Special Delivery handles any PL postcode on the standard one-working-day clock into our address.
PL-Saltash parcels are noticeably younger than the inland-Cornish averages because of the town's residential-commuter relationship with Plymouth across the estuary. Modern engagement and eternity rings are common; stones and metal are valued as separate lines on the written offer so each side of the piece is clearly priced.
From a Saltash counter the parcel routes overnight via the regional Mail Centre to our address. We track it from the moment Royal Mail scans the label, and the counter receipt is your record on the journey out.
Postage, tracking and cover
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. Every parcel uses Royal Mail Special Delivery Guaranteed, tracked from the counter to our door, signed for on arrival, and arranged with that compensation cover. For anything you think exceeds it, contact us first; we will arrange a suitable approach rather than leave a parcel underprotected. The detail sits on postage and insurance and is it safe to post gold?.
Changing your mind is free
Declining costs you nothing. If the written offer does not suit you, say so, and your items come straight back by tracked, insured Royal Mail post at our expense. No fee, no questions, no chasing. See what happens if I decline the offer for the step by step.
Getting paid
Once you accept your written offer, payment is made by bank transfer using Faster Payments, directly to your account. No cheques to wait on, no conditions attached.
What backs the offer up
- XRF spectrometry on every item, not a counter estimate
- A written, itemised breakdown before you decide anything
- Free insured postage in, free tracked return out
- No countdowns, no pressure, no fabricated reviews
- An owner-run business with a named founder who answers honestly
Common questions
How long does a parcel from Saltash take to reach you?
Royal Mail Special Delivery from any PL-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for, covered up to £2,500 as standard. If your items may exceed that figure, send a rough total weight beforehand and we will arrange the appropriate higher-cover level before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.