No pressure to begin with
There is genuinely nothing to commit to up front. A WhatsApp message with a couple of photos of your gold or silver gets you a quick indicative figure and an honest answer to any question. Whether you post anything is your call, made later.
GoldPaid has no high-street branches. It is postal-only and UK-wide, which is what keeps it lean and means you never have to travel.
Sidmouth in context, and how we handle what you send
Sidmouth is a Regency-period East-Devon coastal resort town inside the EX postcode area, with a long-established affluent retired demographic. Georgian and early-Victorian pieces are checked for antique value before anything is priced by weight. A piece that has survived in good order is often worth more intact than melted, and the offer sets that out plainly.
Weights are taken on a calibrated scale and recorded item by item. You see the same figures we work from, so the arithmetic behind an offer can be checked line by line.
The full process, start to finish
- Ask, then send photos. Message us on WhatsApp with a few clear photos of your gold or silver. Lay items flat, in daylight if you can, and include any hallmarks or carat stamps in shot. We reply with a quick indicative figure and answer anything you want to ask. There is no charge and no obligation.
- Request the prepaid label. When you are ready, we email a free Royal Mail Special Delivery Guaranteed label, tracked and signed for. No printer is needed: ask for a QR code and the Post Office counter prints it for you.
- Pack and post, tracked. Wrap items in any padded envelope or a small box and attach the label. Hand the parcel in over the Post Office counter so you get a receipt with the tracking number. Keep that receipt. There is no deadline.
- We weigh, test and value. On arrival each item is weighed on calibrated scales and tested by XRF spectrometry to confirm purity. You receive a written, itemised offer showing the weight, the purity, the rate used and the figure for each item, usually on the working day your parcel arrives.
- Accept or decline. Accept and you are paid by bank transfer on Faster Payments. Decline and everything is returned to you free of charge by tracked, signed-for post. The choice is entirely yours, and you do not need to give a reason.
New to posting valuables? Read the flagship guide on selling gold by post in the UK for a fuller walk-through of every step.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick indicative figure, and how we flag anything worth knowing before you post.
- Hallmarks and assay marks. A close photo of a hallmark usually shows two useful things: the mark of the assay office that tested the piece, and the fineness. Fineness is the purity number, and it tells us whether an item is 9, 18 or 22 carat gold, or sterling silver.
- Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
- Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the indicative figure.
- Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
- Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal, so we account for them separately. A photo helps us explain how they affect the figure.
What the offer is built on
Three measured things set every offer: confirmed purity from an XRF assay, accurate weight on calibrated scales, and the live precious-metal rate on the day. You read each figure in a written, itemised breakdown before you decide anything. To see the rates that move the figure, check the gold price today and the silver price today.
A Sidmouth EX-postcode parcel from the East-Devon Regency coast
Sidmouth and the surrounding East-Devon coast use the Royal Mail EX postcode area, covering the town centre out through Sidford, Sidbury, Salcombe Regis and Newton Poppleford. Special Delivery handles any EX postcode on the standard one-working-day route into our address.
Nothing is altered, melted or sent on while an offer is open. Your items stay together, logged and photographed as they arrived, until you either accept the written offer or ask for them back.
From a Sidmouth counter the parcel routes overnight to our address. Keep the counter receipt. The thirteen-character tracking reference printed on it is all you need to follow the parcel, and a photograph on your phone does the same job as the paper.
Postage and cover
Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. The label we send is Royal Mail Special Delivery Guaranteed: tracked end to end, signed for on delivery, and arranged with that compensation cover per parcel. If you believe your items are worth more, message us before posting. We will arrange the right approach, either extra cover or splitting the items across more than one parcel. Full detail is on postage and cover, and is it safe to post gold? walks through posting valuables safely.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, signed-for post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
The payment step
Acceptance triggers payment: a direct bank transfer by Faster Payments within one working hour of acceptance, to the account you give us. Nothing to bank and nothing to chase.
Built to be trusted, not just believed
- Owner-run, with founder Rocco Clayfield personally accountable for the service
- Every item XRF-assayed, the result shown to you in writing
- Free tracked postage both ways, so a valuation is genuinely no-obligation
- Honest about its limits, including when a specialist would suit you better
- No fabricated reviews and no invented numbers, anywhere on the site
Common questions
How long does a parcel from Sidmouth take to reach you?
Royal Mail Special Delivery from any EX-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you during working hours on the day it arrives.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Request a free prepaid Royal Mail label
Tell us where to send it. The label arrives by email, usually within about 30 minutes during working hours. Requesting one commits you to nothing: you get a written offer after the XRF assay, and if you decline, your items come back to you free.
Would you rather ask a question first, or send a photo? Message us on WhatsApp . It is the fastest way to get a sense of what something is worth before you post anything.
Related pages
- Sell gold by post UK
- Sell scrap gold
- Sell gold & silver coins
- Sell silver
- Sell platinum
- Sell bullion
- Sell diamond jewellery
- Probate & inheritance
- Gold & silver calculator
- Sell gold in Torquay
- Sell gold in Paignton
- Sell gold in Newton Abbot
- Sell gold in Barnstaple
- Sell gold in Bideford
- All locations
- Gold price today, UK rates
- Silver price today, UK rates
- UK gold hallmark guide
- How we value gold
- Sell broken gold chains
- Sell engagement rings
- Selling gold to a postal buyer vs a pawnbroker