Rated Excellent, 4.8 out of 5 on Trustpilot, checked 4 October 2026.
GoldPaid buys gold and silver from Moffat by post, with no shop to visit. Selling gold from Moffat is done entirely by post. Ask first on WhatsApp, send a photo, request a free tracked Royal Mail label when you are ready, and decide only once a written offer is in front of you.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
The questions people ask before they send anything, answered here rather than at the end of the page.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
GoldPaid serves customers in Moffat by post using a prepaid Royal Mail label. You do not need to visit a shop. The absence of a local branch is deliberate; it keeps the process slow enough for questions and removes the pressure of a face-to-face counter.
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
Before you decide anything, send a few clear photos of your gold or silver on WhatsApp, or call. You will get a rough estimate and a straight answer about hallmarks, the postal cover, the XRF assay or the free return if you decline. None of it commits you to posting.
GoldPaid is a UK-wide postal gold and silver buying service with no branches. Our main page on selling gold by post in the UK sets out the label, the XRF test, the written offer and the payment in one place.
Moffat is a former spa town in the Southern Uplands of Dumfries and Galloway, with a broad main street and a quiet, settled character. It is a small town in a remote rural part of southern Scotland. Moffat residents sell gold and silver by post, anywhere in the UK, with no shop visit needed.
Victorian and Edwardian work is assessed as jewellery first. Makers' marks, hand-cut stones and period settings are recorded before any melt figure is calculated, because some pieces are worth more left exactly as they are.
Sell gold by post from Dumfries and Galloway lists the Dumfries and Galloway town pages GoldPaid publishes. The nearest other GoldPaid county pages are Cumbria and Scottish Borders, on the same postal-first process.
Before your gold or silver is posted, a few clear pictures let us give you a rough estimate and point out anything you should know.
From a good photo we can usually read the hallmark and the mark of the assay office that tested the piece. We can spot purity stamps such as 375, 750, 916 and 925, which stand for 9ct, 18ct and 22ct gold and for sterling silver. We can judge approximate size and weight against a coin or ruler, and tell whether an item looks solid or plated. Marks like "GP", "rolled gold" or "EPNS", or base metal showing through worn edges, usually mean plating. Set stones, clasps and non-gold fittings are not precious metal, so we explain separately how they affect the value.
We measure purity with XRF, weigh every item, and value it against the live precious-metal market on the day we test, with our margin already inside the figure. Every one of those numbers appears in the written breakdown you receive before deciding. The full method is on how we value gold.
One parcel gets one written figure, itemised piece by piece. Your offer reflects the weight and purity we measure and the live precious-metal market on the day, with our margin already inside the figure, so nothing further is taken off. For coins, watches and signed or collectable pieces, send a photo on WhatsApp first and we will tell you how we would value them before you post anything.
Royal Mail groups Moffat into its DG postcode area, alongside neighbouring parts of Dumfries and Galloway. Whichever counter in that area you use, a Special Delivery parcel normally reaches our address the next working day, occasionally the day after from the more remote Scottish postcodes.
When a parcel holds several pieces, none is treated as filler. Each is tested for carat by XRF and weighed on its own, so a single offer can carry a dozen separate lines.
The proof of posting is the counter receipt, and the part that matters is the thirteen-character tracking number. With a photo of it on your phone you can follow the parcel yourself and check our arrival email against it.
We email you a Royal Mail Special Delivery Guaranteed label, usually within 30 minutes between 8am and 9pm: tracked end to end and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. Print the label at home, or ask for a QR code and the Post Office counter prints it for you. If your items are worth more, message us before posting and we split them across more than one prepaid label. There is more on postage and cover. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
Then nothing happens except a free return. We send your items back by tracked, signed-for post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
Accept the offer and we aim to send the money by Faster Payments within one working hour of your acceptance, straight to the bank account you provide. There are no cheques and no strings.
GoldPaid buys in a handful of clear situations, set out below. If one of these sounds like yours, the linked page goes further into it.
Not sure which fits? Send a photo on WhatsApp and we will tell you what you have, with no obligation to go further.
GoldPaid makes no price-beating claims. You get the XRF reading, the weight and the figure for every piece in writing, and you decide at home.
Absolutely. A WhatsApp photo is the first step we recommend for anyone in Moffat. It lets us talk you through the items and the process before a label is ever issued, with nothing leaving your home.
From Moffat, Special Delivery normally reaches us the next working day. The assay, the weighing and the written offer normally all happen on the day of arrival, and if you accept the figure we aim to send your bank transfer by Faster Payments within one working hour of acceptance.
Of course. The first step is a question, not a parcel. Send a WhatsApp message or call with any concern, and post only once you have the answers you want.
The postage is Royal Mail Special Delivery Guaranteed, tracked the whole way and signed for. Your parcel travels on Royal Mail Special Delivery, and Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used; flag higher-value items in WhatsApp before you post and we will confirm the right option.
Nothing happens to your items if you decline. They are posted straight back, free of charge, by tracked and signed-for Royal Mail. No fee, no pressure, no obligation and no follow-up.
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a rough estimate on WhatsApp.
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
New to posting valuables? How selling gold by post works, step by step gives a fuller walk-through of every stage, from the first photo to the payment.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Drop us a WhatsApp message with a photo, or call. Every step is opt-in, and the written offer is the first moment any decision actually matters.
We give rough estimates where possible; your final offer follows inspection. We arrange postage with you after our conversation.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.