How selling gold from Moffat by post works
GoldPaid serves customers in Moffat by post using a prepaid Royal Mail label. You do not need to visit a shop. The absence of a local branch is deliberate; it keeps the process slow enough for questions and removes the pressure of a face-to-face counter.
A question costs nothing
Before you decide anything, send a few clear photos of your gold or silver on WhatsApp, or call. You will get an honest quick indicative figure and a straight answer about hallmarks, the postal cover, the XRF assay or the free return if you decline. None of it commits you to posting.
GoldPaid is a UK-wide postal gold and silver buying service with no branches. The flagship guide, selling gold by post in the UK, walks through how the whole thing works before you send a thing.
Moffat: the town, and the items posted to us from it
Moffat is a former spa town in the Southern Uplands of Dumfries and Galloway, with a broad main street and a quiet, settled character. It is a small town in a remote rural part of southern Scotland. Moffat residents sell gold and silver by post, anywhere in the UK, with no shop visit needed.
Former spa towns hold a particular legacy: a long-settled, often older population and a deep stock of inherited Victorian and Edwardian jewellery passing through downsizing and probate.
The full process, start to finish
- Ask, then send photos. Message us on WhatsApp with a few clear photos of your gold or silver. Lay items flat, in daylight if you can, and include any hallmarks or carat stamps in shot. We reply with a quick indicative figure and answer anything you want to ask. There is no charge and no obligation.
- Request the prepaid label. When you are ready, we email a free Royal Mail Special Delivery Guaranteed label, tracked and signed for. No printer is needed: ask for a QR code and the Post Office counter prints it for you.
- Pack and post, tracked. Wrap items in any padded envelope or a small box, attach the label, and hand the parcel in over the Post Office counter so you get a receipt with the tracking number. Keep that receipt. There is no deadline.
- We weigh, test and value. On arrival each item is weighed on calibrated scales and tested by XRF spectrometry to confirm purity. You receive a written, itemised offer showing the weight, the purity, the rate used and the figure for each item.
- Accept or decline. Accept and you are paid by bank transfer on Faster Payments. Decline and everything is returned to you free of charge by tracked, insured post. The choice is entirely yours, and you do not need to give a reason.
New to posting valuables? Read the flagship guide on selling gold by post in the UK for a fuller walk-through of every step.
What a photo tells us, and what it cannot
Before your gold or silver is posted, a few clear pictures let us give you an honest quick indicative figure and point out anything you should know.
From a good photo we can usually read the hallmark and any assay office mark, spot carat or fineness stamps such as 375, 750, 916 or 925, judge approximate size and weight against a coin or ruler, and tell whether an item looks solid or plated. Marks like "GP", "rolled gold" or "EPNS", or base metal showing through worn edges, usually mean plating. Set stones, clasps and non-gold fittings are not precious metal, so we explain separately how they affect the value.
Where the figure comes from
There is no guesswork in the offer. We confirm purity by XRF assay, weigh on calibrated scales, and price against the live market rate on the day. Every one of those numbers appears in the written breakdown you receive before deciding. The full method is on how we value gold.
A Moffat parcel, from the DG postcode to the assay bench
Royal Mail groups Moffat into its DG postcode area, alongside neighbouring parts of Dumfries and Galloway. Whichever counter in that area you use, a Special Delivery parcel normally reaches our address the next working day, occasionally the day after from the more remote Scottish postcodes.
When a parcel holds several pieces, none is treated as filler. Each is photographed in the order it came out of the box, tested for carat by XRF, and weighed on its own, so a single offer can carry a dozen separate lines.
The proof of posting is the counter receipt, and the part that matters is the thirteen-character tracking number. With a photo of it on your phone you can follow the parcel yourself and check our arrival email against it.
Getting it here safely
Your parcel is insured up to £2,500 via Royal Mail Special Delivery. We post you a Royal Mail Special Delivery Guaranteed label: tracked end to end, signed for, and arranged with that cover per parcel. If your items are worth more, the rule is simple, message us before posting and we will sort the right approach. There is more on postage and insurance.
If the offer is not for you
Then nothing happens except a free return. We send your items back by tracked, insured post at our cost, with no fee for declining and no follow-up. A valuation is only worth having if you can turn it down freely, so you can. See what happens if I decline the offer.
How payment reaches you
Accept the offer and the money is sent by Faster Payments straight to the bank account you provide. There are no cheques, no delays of that kind, and no strings.
What we buy, and who tends to sell it from Moffat
The parcels we receive from Moffat tend to come from a handful of situations. If one of these sounds like yours, the linked page goes further into it.
- Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
- Inherited and probate jewellery. Pieces being cleared after an estate, a downsize, or sorting out a family home.
- Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
- Gold sovereigns and coins. Flagged separately on the written offer if a coin carries collector value above its metal content.
- Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
- Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Not sure which fits? Send a photo on WhatsApp and we will tell you what you have, with no obligation to go further.
The proof, not the promise
Anyone can say "best price". GoldPaid does not. Instead the process is laid bare: a measured XRF assay, calibrated weighing, the live market rate, and a written breakdown you read at home before you commit to anything. The reassurance here is structural, built into how the service works, rather than asserted in a slogan.
Common questions
Can I send photos before I post anything from Moffat?
Absolutely. A WhatsApp photo is the first step we recommend for anyone in Moffat. It lets us talk you through the items and the process before a label is ever issued, with nothing leaving your home.
How long does a parcel from Moffat take to reach you?
From Moffat, Special Delivery normally reaches us within one to two working days. The assay, the weighing and the written offer all happen on the day of arrival, and your bank transfer is sent by Faster Payments as soon as you accept the figure.
Can I ask questions before I post anything?
Of course. The first step is a question, not a parcel. Send a WhatsApp message or call with any concern, and post only once you have the answers you want.
How is the Royal Mail cover arranged?
The postage is Royal Mail Special Delivery Guaranteed, tracked the whole way and signed for. Your parcel is insured up to £2,500 via Royal Mail Special Delivery; flag higher-value items in WhatsApp before you post and we will confirm the right option.
What happens if I do not accept the offer?
Nothing happens to your items if you decline. They are posted straight back, free of charge, by tracked and signed-for Royal Mail. No fee, no pressure, no obligation and no follow-up.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.