Rough estimates where possible; your final offer follows inspection.
No obligation. Free tracked return if you decline. We aim to pay within one working hour of acceptance.
GoldPaid buys gold and silver from Aldeburgh by post, with no shop to visit. Selling gold or silver from Aldeburgh needs no journey. You raise your questions first, send a clear photo, post with a free tracked Royal Mail Special Delivery label when ready, and decide only after reading the written offer.
Send a photo on WhatsApp for a rough estimate where possible, or arrange to post your items for assessment. We confirm our purchase offer after inspection, and you decide whether to accept. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
Free Special Delivery label, usually within 30 minutesPurity tested in-house by X-ray (XRF)
Do I need to visit a shop in Aldeburgh?There is nothing to visit in Aldeburgh. GoldPaid is fully postal: the prepaid label arrives by email, you hand the parcel in at any Post Office counter, and the rest is handled by WhatsApp or email from home.
Please send us photos on WhatsApp, and we will help you.
Send photos of your items and any hallmarks. We give a rough estimate where possible; your final offer follows inspection. You do not need to arrange postage to ask us a question.
We arrange postage with you after our conversation.
Before you post
The questions people ask before they send anything, answered here rather than at the end of the page.
Can I ask first?
Yes. WhatsApp a photo to 07944 014111, 8am to 9pm, every day, and we reply with an idea of what it is worth. Nothing is posted until you decide.
Is it safe to post?
Your parcel travels by Royal Mail Special Delivery, tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post.
How is it tested?
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and tested with an XRF analyser, an X-ray test that reads the metal without marking it. Your written offer lists each piece with its weight, purity and figure.
What if I say no?
We return everything by Royal Mail Special Delivery at our cost. Saying no costs you nothing.
When am I paid?
Only if you accept the written offer. We aim for the money to reach your bank within 24 hours of posting. We use Royal Mail Special Delivery Guaranteed, test your items promptly on receipt, and aim to pay by Faster Payments within one working hour of your acceptance. The 24-hour target is an aim, not a guarantee: it depends on posting before the local cut-off, the applicable working-day delivery service, prompt acceptance, completed identity checks and bank processing.
How long does an offer last?
Each written offer is dated and holds for a limited time, because metal prices move. If it lapses, we re-run it at that day’s rate.
Who am I dealing with?
GOLDPAID LTD, registered in England and Wales, run by founder Rocco Clayfield. Our office is at Unit 217, Bristol Business Centre, 179 Whiteladies Road, Clifton, Bristol BS8 2AG. We are postal only, so there is no counter to visit. Before we pay, we ask every seller for a photo of their passport or driving licence.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
How selling gold from Aldeburgh by post works
GoldPaid serves customers in Aldeburgh by post using a prepaid Royal Mail label. You do not need to visit a shop. We do not run a branch in Aldeburgh and we do not need to: the whole service is built so you never travel, never commit before you are ready, and never accept an offer you have not seen in writing.
What decides your offer
Every parcel is opened at our Bristol office and each piece is handled on its own. Nothing is averaged across the parcel.
Weight. Each item is weighed on scales. Stones, steel springs, non-gold clasps and cores are not paid as gold. The written breakdown explains the payable metal weight for each item, rather than treating everything on the scales as precious metal.
Purity. Each item is tested with an XRF analyser, which reads the metals at the points tested without marking the item. A surface reading alone cannot establish the composition of a plated or filled piece. Hallmarks, construction and different components all need to be considered alongside the test.
The market on the day. Gold and silver are priced against the live precious-metal market at the time your parcel is assessed, not at the time you posted.
Condition and intact value. Broken is fine and does not reduce a metal offer. Where a piece is worth more intact (a named maker, a collectable coin, a locket with provenance) we tell you before testing, so you can choose.
Anything that is not gold or silver. Plated, rolled-gold and base-metal items are listed on the offer at nothing and returned to you free. We never quietly keep them.
Why we do not publish a per-gram price list. A single printed rate hides the things that change the figure: hollow versus solid, stones, mixed carats in one bag, a mark that does not match the metal. We would rather show you the weight, the tested purity and the figure for each item, in writing, and let you decide. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market.
What you see before you decide. A written, itemised offer by WhatsApp or email: every item, its weight, its tested purity, and its figure. Accept and we aim to pay by bank transfer within one working hour. Decline and the whole parcel comes back by Royal Mail Special Delivery at our cost. No fee, no deduction, no questions.
You do not have to post anything to get an answer. Ask your questions first and send photos of your gold or silver on WhatsApp for a free rough estimate. Request a label only when you are comfortable.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free prepaid Royal Mail label in, a written offer back, and a free return if you decline.
What gold and silver does GoldPaid buy from Aldeburgh?
Aldeburgh is a quiet Suffolk seaside town with a long shingle beach and a strong classical-music heritage built around the festival founded there by Benjamin Britten. Nothing needs cleaning, sorting or identifying before it is posted; the bench takes a parcel as it comes. Selling from Aldeburgh is done by post, anywhere in the UK, so there is no shop to visit and no need to leave this corner of the Suffolk coast.
Silver goes on the same written offer as gold, weighed the same way. Hallmarked tableware, cutlery and coins are listed apart from plated items, which are identified at the bench and told apart from solid silver.
A photo and a question. Send photos of your gold or silver on WhatsApp. We reply with a rough estimate and answer whatever you want to know.
A prepaid label, on request. Ask for the label when you are ready. We send a free Royal Mail Special Delivery label, tracked and signed for, or a QR code for the Post Office counter.
You post it. Any padded envelope is fine, posted whenever you choose.
We assess and write it up. Weighing and an XRF assay produce a written, itemised offer for you to read at home, usually on the working day your parcel arrives.
Your decision. Accept for payment by Faster Payments, or decline for a free, tracked, signed-for return.
Your parcel is signed for on arrival and opened at our Bristol office, where each item is weighed and XRF-tested before the written offer is prepared.
How we value what you send
Every offer is built from measured facts: confirmed purity, accurate weight, and the live precious-metal market on the day we test your items, with our margin already inside the figure. You see each figure in a written breakdown before you decide anything. See how we value gold and XRF testing explained for the full method.
Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. Your written offer applies the weight and purity we measure to the live precious-metal market, with our margin already inside the figure.
One parcel gets one written figure, itemised piece by piece. Your offer reflects the weight and purity we measure and the live precious-metal market on the day, with our margin already inside the figure, so nothing further is taken off. For coins, watches and signed or collectable pieces, send a photo on WhatsApp first and we will tell you how we would value them before you post anything.
What happens after you post gold from an IP-postcode address?
Aldeburgh sits inside the Royal Mail IP postcode area. Royal Mail does not run a different track depending on where in the area you post from, and a Special Delivery parcel normally reaches our address the next working morning.
Whatever the parcel holds, gold and silver of different carats, broken pieces, odd earrings, the contents are never weighed together as scrap. Every item is XRF-tested and weighed on its own, and the written offer lists each one.
The clerk’s receipt shows a thirteen-character tracking reference. That reference lets you, and us, follow the parcel the whole way; a photograph of it at the counter is all you need to keep.
Postage, tracking and cover
Every parcel uses Royal Mail Special Delivery Guaranteed, tracked from the counter to our door and signed for on arrival. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. GoldPaid can confirm the appropriate postal option before you post. For anything you think is worth more, contact us first and we split it across more than one prepaid label rather than send it in one parcel. The detail sits on postage and cover and is it safe to post gold?. If a parcel is lost on its way to us, the compensation claim goes to Royal Mail from you, the sender, using your Post Office receipt, and we give you our tracking records and help you make it. Lost parcels, step by step.
Changing your mind is free
Declining costs you nothing. If the written offer does not suit you, say so, and your items come straight back by tracked, signed-for Royal Mail Special Delivery at our expense. No fee, no questions, no chasing. See what happens if I decline the offer for the step by step.
The written offer is dated and holds for a limited time, because metal prices move. If it lapses before you decide, we re-run it against the live precious-metal market on the day, at no charge. You can also accept part of a parcel and decline the rest, with no minimum and no penalty for splitting it.
Getting paid
Once you accept your written offer, we aim to pay by Faster Payments bank transfer within one working hour of your acceptance, directly to your account. No cheques to wait on, no conditions attached.
Is selling by post right for you? Who we help in Aldeburgh
People sell gold and silver for all sorts of reasons. The situations below are the ones the service is built around, and each links to a page that explains it in more detail.
Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
Gold sovereigns and coins. Send a photo of your coins on WhatsApp first and we will tell you how we would value them before you post anything.
Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Whatever the case, the first step is the same: a clear photo on WhatsApp and a rough estimate in reply.
What backs the offer up
XRF spectrometry on every item, not a counter estimate
A written, itemised breakdown before you decide anything
Free tracked postage in, free tracked return out
No countdowns, no pressure, no fabricated reviews
An owner-run business whose founder, Rocco Clayfield, answers questions himself
Common questions
Can I send photos before I post anything from Aldeburgh?
Yes. Photograph your items and send them to us on WhatsApp. We reply with guidance and answer your questions, and only when you are ready do we send the prepaid label. The photo stage commits you to nothing.
How long does a parcel from Aldeburgh take to reach you?
A Special Delivery parcel from Aldeburgh normally reaches us the next working morning. We usually test and weigh the contents the same day, send the written offer by email, and aim to pay by Faster Payments within one working hour of your acceptance.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, and ask anything about the items, the postal cover, the testing process, or the return if you decline. Nothing needs to be posted until you are satisfied with the answers.
How is the Royal Mail cover arranged?
We use Royal Mail Special Delivery Guaranteed, which is fully tracked and signed for. Royal Mail cover may be available up to £2,500 depending on the postal method and cover level used. Tell us first if your items may be worth more and we will confirm the appropriate postal option.
What happens if I do not accept the offer?
Decline and everything comes back free of charge, tracked and signed for. There is no decline fee, no callback chain and no obligation at any stage.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a rough estimate on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Not the question you had? The full GoldPaid FAQ covers the rest, from postal cover and ID checks to what happens if you decline the offer.
What we can check from your photos
Clear photos tell us a surprising amount before your gold or silver leaves the house. They are how we reach a sensible quick rough estimate, and how we flag anything worth knowing before you post.
Hallmarks and assay marks. A close photo of a hallmark usually shows two useful things: the mark of the assay office that tested the piece, and the fineness. Fineness is the purity number, and it tells us whether an item is 9, 18 or 22 carat gold, or sterling silver.
Carat and fineness stamps. Numbers such as 375, 750, 916 or 925 stamped on a clasp or band help confirm the metal before testing.
Approximate weight. A photo next to a coin or a ruler gives a rough sense of size and weight, which feeds the rough estimate.
Solid or plated. Wear at edges, a worn-through base metal, or marks like "GP", "rolled gold" or "EPNS" usually indicate plating rather than solid precious metal. We will tell you honestly if an item looks plated.
Stones and non-gold parts. Set stones, clasps, springs, watch movements and base-metal fittings are not precious metal, so we account for them separately. A photo helps us explain how they affect the figure.
A photo can only ever support an indicative figure. Final offers depend on inspection, item weight, purity, hallmarks, stones, non-gold components, condition and the live precious-metal market. The firm offer is set only after an XRF assay confirms your specific items. The gold hallmark guide explains what the marks mean.
Speak to us before you post
Please send us photos on WhatsApp, and we will help you. We give a rough estimate where possible and arrange postage with you after our conversation. Your final offer follows inspection.
Start with the easy part: a clear photo of what you have, sent to our WhatsApp. The label, the post, the assay and the offer all follow only because you have asked for them.
