How selling gold from Diss by post works
GoldPaid serves customers in Diss by post using a prepaid Royal Mail label. You do not need to visit a shop. Nothing about the service depends on a branch in Diss; it is built so you never travel, never feel rushed, and never accept anything before you have read it in writing.
Start with a question, not a parcel
The first step is a conversation, not a commitment. Send a photo of your gold or silver on WhatsApp, or call, and you will get an honest quick indicative figure and a straight answer to anything you want to ask. You decide what happens next.
Because GoldPaid works entirely by post across the UK, you do all of this from home, in your own time. No shop, no queue, and nobody watching over your shoulder while you think.
Diss: the town, and the items posted to us from it
Diss is a Norfolk market town built around a six-acre mere, with a historic market place and a long-settled rural trading role on the Suffolk border.
Country market towns send dependable, everyday gold, the rings, chains and lockets of a working community, usually inherited and rarely collector stock.
How selling works here
- Start on WhatsApp. A couple of clear photos of your gold or silver are enough for us to give you a quick indicative figure at no charge.
- Claim your free postage. We issue a prepaid, tracked, signed-for Royal Mail Special Delivery label, or a QR code for the Post Office.
- Post in your own time. Any padded envelope works, and there is no deadline to meet.
- Get a written valuation. Each item is weighed on calibrated scales and read by XRF spectrometry, and the itemised offer is sent to you in writing.
- Accept or walk away. Acceptance means payment by Faster Payments; declining means a free, fully tracked return.
Where the figure comes from
There is no guesswork in the offer. We confirm purity by XRF assay, weigh on calibrated scales, and price against the live market rate on the day. Every one of those numbers appears in the written breakdown you receive before deciding. The full method is on how we value gold.
A Diss parcel, from the IP postcode to the assay bench
The IP postcode area covers Diss and the surrounding Norfolk district. A parcel handed in at any Post Office counter inside that area joins the same Royal Mail Special Delivery network and normally reaches our address the next working morning.
Most parcels carry several different items at once. Each is handled separately: photographed as it arrives, identified by carat with the XRF analyser, and weighed individually, so a mixed box is valued piece by piece rather than as a single lump.
Keep the counter receipt. Its thirteen-character tracking reference pins your parcel to the dated Royal Mail consignment, and a phone photograph taken before you leave the counter is enough to close the chain on your side.
Postage and cover
Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used. The label we send is Royal Mail Special Delivery Guaranteed: tracked end to end, signed for on delivery, and arranged with that compensation cover per parcel. If you believe your items are worth more, message us before posting and we will arrange the right approach, whether that is additional cover or splitting items across more than one parcel. Full detail is on postage and insurance, and is it safe to post gold? walks through posting valuables safely.
If you decide not to sell
There is never any obligation to accept. If the offer is not for you, simply decline, and we return everything free of charge by tracked, insured post, with no fee and no follow-up pressure. The full return process is on what happens if I decline the offer.
The payment step
Acceptance triggers payment: a direct bank transfer by Faster Payments, to the account you give us. Nothing to bank and nothing to chase.
What we buy, and who tends to sell it from Diss
From Diss, the items we see most often come from these situations. None needs sorting or identifying first, the assay confirms everything on arrival.
- Broken and worn gold jewellery. Snapped chains, single earrings, bent rings, tangled or clasp-less pieces. Condition makes no difference; we pay for the metal.
- Inherited and probate jewellery. Pieces being cleared after an estate, a downsize, or sorting out a family home.
- Scrap gold. Odd, mixed-carat or unhallmarked pieces, each paid at its own measured carat rather than as a lump.
- Gold sovereigns and coins. Flagged separately on the written offer if a coin carries collector value above its metal content.
- Silver. Hallmarked tableware, cutlery, coins and jewellery, weighed and valued alongside any gold.
- Unwanted jewellery of any kind. Gifts that were never worn, pieces from a past relationship, anything simply sitting unused in a drawer.
Not sure which fits? Send a photo on WhatsApp and we will tell you what you have, with no obligation to go further.
Built to be trusted, not just believed
- Owner-run, with a named founder accountable for the service
- Every item XRF-assayed, the result shown to you in writing
- Free insured postage both ways, so a valuation is genuinely no-obligation
- Honest about its limits, including when a specialist would suit you better
- No fabricated reviews and no invented numbers, anywhere on the site
Common questions
Can I send photos before I post anything from Diss?
Absolutely. A WhatsApp photo is the first step we recommend for anyone in Diss. It lets us talk you through the items and the process before a label is ever issued, with nothing leaving your home.
How long does a parcel from Diss take to reach you?
From Diss, Special Delivery normally reaches us the next working morning. The assay, the weighing and the written offer all happen on the day of arrival, and your bank transfer is sent by Faster Payments as soon as you accept the figure.
Can I ask questions before I post anything?
Of course. The first step is a question, not a parcel. Send a WhatsApp message or call with any concern, and post only once you have the answers you want.
How is the Royal Mail cover arranged?
The postage is Royal Mail Special Delivery Guaranteed, tracked the whole way and signed for. Royal Mail Special Delivery cover may be available up to £2,500 depending on the postal method and cover level used; flag higher-value items in WhatsApp before you post and we will confirm the right option.
What happens if I do not accept the offer?
Nothing happens to your items if you decline. They are posted straight back, free of charge, by tracked and signed-for Royal Mail. No fee, no pressure, no obligation and no follow-up.