You stay in control
Posting valuables should never feel like a leap of faith, so here it does not start as one. Ask your questions first and send photos of your gold or silver on WhatsApp for a no-charge quick indicative figure. Only when you are comfortable do you request a label.
This is a UK-wide postal service with no branches anywhere. Wherever you live, it works the same way: a free insured label in, a written offer back, and a free return if you decline.
St Austell in context, and what we tend to receive from here
St Austell sits in the south-Cornish china-clay district inside the PL postcode area, with a long industrial-trade economy shaped by the local clay quarries and harbours. Household jewellery flow here mixes working-life pieces from the clay-trade decades with inherited mid-twentieth-century family stock and the occasional fine antique piece.
Clay-trade-era presentation silver with engraved inscriptions sometimes carries collector interest above scrap; we flag any inscribed piece separately on the written offer rather than reducing it to metal weight.
How it works
- Ask first and send photos. Message us on WhatsApp with photos of your gold or silver for a quick indicative figure. Ask anything; there is no charge and no obligation.
- Request a prepaid Royal Mail label. We send a free Royal Mail Special Delivery label, tracked and signed for. No printer? We send a QR code for the Post Office counter.
- Post it when you are ready. Use any padded envelope. There is no deadline and no pressure.
- Receive a no-obligation valuation. Every item is weighed on calibrated scales and tested by XRF spectrometry. You get a written, itemised offer: purity, weight, the rate used and the figure.
- Accept or decline. Accept and you are paid by bank transfer via Faster Payments. Decline and everything is returned free of charge by tracked, insured post.
Reading your items from photos
A clear set of photos of your gold or silver is enough for a useful first look. Lay items flat in good light and get close to any small stamps.
- Hallmarks. Close shots of hallmarks reveal the assay office mark and fineness, which indicates the carat of gold or whether silver is sterling.
- Carat stamps. Stamps such as 9ct, 18ct, 375, 750 or 925 confirm the likely metal before any testing.
- Rough weight. Photographed beside a familiar object, items give us a fair sense of weight for the indicative figure.
- Solid versus plated. Worn edges showing base metal, or marks such as "GP" or "EPNS", point to plating. We say so plainly rather than letting you post something of little value.
- Stones and fittings. Stones, watch parts and base-metal clasps are valued apart from the precious metal, and a photo helps us explain that clearly.
Valued on fact, not estimate
Your valuation rests on what can actually be measured: the purity an XRF assay confirms, the weight a calibrated scale records, and the live precious-metal rate at the time of assessment. It is all shown to you in writing first. XRF testing explained covers how the assay works.
A St Austell PL-postcode parcel from the china-clay country
St Austell sits in the south-Cornish china-clay district inside the Royal Mail PL postcode area, covering the town centre out through Mevagissey, Fowey, Charlestown and Pentewan. Special Delivery handles any PL postcode on the standard next-working-day clock into our address.
PL-St Austell parcels carry working-life pieces from the clay-trade decades alongside inherited mid-twentieth-century family stock. Clay-trade long-service presentation silver with engraved inscriptions occasionally surfaces and we flag any such piece separately on the written offer rather than reducing it to metal weight.
From a St Austell counter the parcel routes overnight via the South-West regional Mail Centre to our address. The counter receipt's tracking reference is your one document for the journey; a phone photograph at the counter is enough.
How your parcel is protected
Your parcel is insured up to £2,500 via Royal Mail Special Delivery. Your items travel on Royal Mail Special Delivery Guaranteed: fully tracked, needs a signature on delivery, arranged with that compensation cover per parcel. Worth more than that? Tell us before you post, and we will either arrange extra cover or suggest splitting the items across separate parcels. See postage and insurance for the full picture.
Declining, made simple
A quick message is all it takes to decline, and you do not need to give a reason. Your items are then returned free of charge on a tracked, insured service, with no fee and no pressure to reconsider. What happens if I decline the offer covers it fully.
Being paid
If you accept, payment follows by Faster Payments, transferred directly to your bank account. It is the last step, and a simple one.
Why sellers choose GoldPaid
GoldPaid is a small, owner-run UK business built on one promise: show the working. Every item is XRF-assayed and weighed on calibrated scales, every offer is itemised in writing, postage is free and insured both ways, and there is never a countdown or a hard sell. If something is worth more to a specialist than to us, we say so.
Common questions
How long does a parcel from St Austell take to reach you?
Royal Mail Special Delivery from any PL-postcode address normally reaches our address the next working morning. We weigh and XRF-assay your items the same day, and the written offer is emailed back to you within working hours of arrival.
Can I ask questions before I post anything?
Yes, and we recommend it. Message us on WhatsApp or call, ask anything about the items, the cover, the testing process, or the return route if you decline. Nothing has to be posted until you are satisfied with the answers.
How is the parcel cover arranged?
The label we send is Royal Mail Special Delivery Guaranteed, fully tracked and signed for. Your parcel is insured up to £2,500 via Royal Mail Special Delivery. If your items may exceed that figure, send a rough total weight beforehand and we will confirm the appropriate postal option before any label is issued.
What happens if I do not accept the offer?
Your items are returned to you free of charge by tracked, signed-for Royal Mail Special Delivery. There is no fee, no pressure and no obligation to accept. You keep the XRF certificate and written offer as a record of what your gold is worth.
How should I photograph my items before posting?
Lay each item flat on a plain surface in good daylight, then take one clear overall photo and a close-up of any hallmark or carat stamp. Photographing items next to a coin or a ruler helps show their size. From those photos we can usually read hallmarks, spot carat stamps and tell whether something looks solid or plated, which is enough for a quick indicative figure on WhatsApp.
Do I need to clean or polish my gold before sending it?
No. Please send items as they are. Value comes from the weight and purity of the precious metal, not the shine, and gentle wear, tarnish or small repairs make no difference to a postal valuation. There is no need to remove stones or dismantle anything either; set stones and non-gold parts are simply accounted for separately.
Related pages
- Sell gold by post UK
- Sell scrap gold
- Sell gold & silver coins
- Sell silver
- Sell platinum
- Sell bullion
- Sell diamond jewellery
- Probate & inheritance
- Gold & silver calculator
- Sell gold in Penzance
- Sell gold in St Ives
- Sell gold in Newquay
- Sell gold in Falmouth
- Sell gold in Helston
- All locations
- Gold price today, UK rates
- Silver price today, UK rates
- UK gold hallmark guide
- How we value gold